Our relocated site on Maple Way, Postwick, Norwich NR13 5HB is now open.
You’ll enjoy a completely new retail experience as you discover a refreshingly expansive space in which to explore our entire range – both New and Approved vehicles.
Read our reviews
The service team were degrading towards my partner, which was completely unacceptable.
During the service, our car charging cable was removed from the boot after we were told it wasn’t needed for updates. The cable still has not been returned, and its took multiple phone calls over 4–5 days to resolve, despite being repeatedly told we would be contacted — which never happened.
After dropping the vehicle off, no one contacted us to confirm when it was ready. I had to call at the end of the following day just to find out if the work had been completed.
I was also charged for a screen wash top-up even though the screen wash was already full on arrival. Customer service throughout was extremely poor.
We were offered a complimentary wash and vacuum, but this was not even carried out to a good standard. In addition, after the service and MOT, we were not clearly informed of what repairs were required.
I have paid for a premium major service and MOT at nearly double the price of a local garage, yet the service received was far from a premium. Overall, this was the worst customer service experience I’ve had at a garage and i will not be returning.
I will not be returning for any future work and would not recommend this garage.
I do however think the dealership needs to improve the answering of calls or at least invest in a system that can handle the call flow better, maybe a que system or an auto call back.
I would also like to say all the staff are always polite and very helpful.
Car was returned fixed and clean.
Can't ask for more
Jaguar used car sales, servicing and MOTs
Welcome to Group 1 Jaguar Norwich located on Cromer Road in Norwich.
Our team are expertly trained and on-hand to help with all your Sales and Aftersales requirements, so contact us today or use our online tools to book a Jaguar test-drive, book a Jaguar service or MOT, sell my car or create a personalised quote with our competitive finance. You can also reserve a new or used car from just £199, buy online and have it delivered to your doorstep.
You can just sell my car to us, even if you don't buy another one. Simply grab an instant online valuation and arrange to drop it in to us at a time to suit you.
It's that simple In just 4 easy steps you can sell your Jaguar at a competitive price:
- Online valuation
- Contact details
- Drop-off
- Secure payment
Group 1 Jaguar Norwich offer both servicing and MOTs with expert technicians using advanced diagnostic systems and equipment. Servicing your car with us includes many other benefits:
- Genuine Jaguar Parts covered with a minimum 1 year warranty
- A courtesy car, collection and delivery service, or lift, subject to availability
- A while-you-wait MOT or service, with free Wi-Fi, and complimentary refreshments
- Free comprehensive vehicle health check examining: tyres, brakes, lights and fluid levels
- Personalised video of your vehicle inspection from your technician
- 0% APR finance and spread the cost of repairs with our service plans
Trusted by customers for many years
We're committed to giving our customers more
Whether you are looking for an approved used Jaguar, a service, repair, or MOT, we are committed to giving you more of everything; more choice, more value, and more peace of mind.
Browse hundreds of used Jaguar cars available in-store. Or browse online and benefit from total convenience with our home delivery or click and collect service.
Discover more reasons to choose Group 1 below.
For an extensive choice of Approved Used cars, visit to Group 1 Jaguar. At our dealership on Cromer Road you'll find experienced, friendly staff with a thorough knowledge of the Jaguar range.
Today's world-class Jaguar model range comprises the XE and XF saloons and XF Sportbrake, F-TYPE sports car, F-PACE performance SUV, E-PACE compact performance SUV and all-electric performance SUV, the I-PACE. From 2025 Jaguar will become a pure electric modern luxury brand with a dramatically beautiful new portfolio of emotionally engaging designs and pioneering next-generation technologies. The journey towards electrification is already under way with a range of mild and plug-in hybrid and full electric models available today.
No matter whether you're searching for a new or used Jaguar, we'll be able to help. What's more, as we're part of one of the largest franchised dealer groups in the UK, you can be sure of always receiving the very best customer service and aftercare support.
We're proud to be a partner of Jaguar in the UK and look forward to welcoming you.
Contact Group 1 Jaguar today to start your adventure, and benefit from the range of options available to you when buying and servicing through an official authorised Jaguar dealer here in Norwich.
Group 1 are in my eyes not fit to run any form of car dealership.