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My negative comment and complaint concerns the lack of parking facilities at that time which due to the layout of the site and access routes to the car parks led to chaos at the time I arrived. I was informed that there had just been a delivery of new cars. Whatever the reason, the difficulty myself and others were experiencing was highly stressful and needs to be dealt with.
I attend the 2nd appointment on time, and there is nowhere to leave my vehicle, I am told to leave my car outside on the street and someone will go and find it, which felt incredibly unprofessional. The appointment was scheduled to begin at 11:30am, and despite my car having no issues or faults, the appointment was not complete until 3pm. As a self employed person, losing this many hours for a simple car servicing with no faults is just not reasonable, its poor service and management. I dont even think the car had a full service. Regardless, whether it's because there arent enough staff, the garage is over booked or poor time management within the dealership, it is not appropriate. As this has been a recurring issue, when my hire agreement ends shortly, I will be returning my vehicle and not getting another Toyota, as the local competition provides faster and more efficient services.
I hope my feedback contributes to the improvement of standards within Toyota Nottingham, and that one day I can return to my favourite car brand.
New and used car sales, servicing and MOTs
Welcome to Toyota Nottingham located on 408 Derby Road, Nottingham in Nottinghamshire.
Our team are expertly trained and on-hand to help with all your Sales and Aftersales requirements, so contact us today or use our online tools to book a Toyota test-drive, book a Toyota service or MOT, value your current Toyota or create a personalised quote with our competitive finance. You can also reserve a new or used car from just £199, buy online and have it delivered to your doorstep.
You can just sell your current Toyota to us, even if you don't buy another one. Simply grab an instant online valuation and arrange to drop it in to us at a time to suit you.
It's that simple In just 4 easy steps you can sell your Toyota at a competitive price:
- Online valuation
- Contact details
- Drop-off
- Secure payment
Toyota Nottingham offer both servicing and MOTs with expert technicians using advanced diagnostic systems and equipment. Servicing your car with us includes many other benefits:
- Genuine Toyota Parts covered with a minimum 1 year warranty
- A courtesy car, collection and delivery service, or lift, subject to availability
- A while-you-wait MOT or service, with free Wi-Fi, and complimentary refreshments
- Free comprehensive vehicle health check examining: tyres, brakes, lights and fluid levels
- Personalised video of your vehicle inspection from your technician
- 0% APR finance and spread the cost of repairs with our service plans
Trusted by customers for many years
We're committed to giving our customers more
Whether you are looking for a brand new or approved used Toyota, a service, repair, or MOT, we are committed to giving you more of everything; more choice, more value, and more peace of mind.
Browse hundreds of new and used Toyota cars available in-store. Or browse online and benefit from total convenience with our home delivery or click and collect service. Our Group 1 used cars also come with a minimum of 12 months warranty (excluding bravoauto) and breakdown assistance (excluding bravoauto), at least a 9 month MOT and our multipoint check. Click 'Why Group 1' below for full details.
Discover more reasons to choose Group 1 below.
At Group 1 Toyota Nottingham, we’ve been helping customers from across the UK buy and service Toyota cars for numerous years. Over that time, we’ve honed our customer service to support all customers with not only finding and financing the right Toyota for their lifestyle, but also caring for it over the length of their ownership. We are proud to offer the best and latest deals on the entire Toyota range; from innovative small cars of the IQ, Aygo and Yaris to larger family saloons up to off-road capable 4x4s, like the Land Cruiser and Rav4. We also provide our customers with access to a network of more than 3,000 approved used Toyota cars for sale from across the UK to help guarantee that we have the ideal model for every single customer.
You can’t go wrong with a new or used Toyota at Group 1 because we always have your interests at the heart of everything we do. That’s why our sales advisors don’t hassle you when you arrive at our show rooms and will only step in when you need advice or have any questions. When you are satisfied with your purchase you can drive away knowing that our Toyota trained technicians can diagnose, repair and service your car using only the latest equipment and genuine parts as and when necessary. You won’t find a more comprehensive Toyota facility locally, so don’t hesitate in making your way to our Derby Road showroom or get in touch today.
Browse our current stock of special offers on new and used Toyota cars for sale online here.