Read our reviews

Google
5.0/5
18 Jan 2026
Google - Group 1 Volkswagen Altrincham
Google
5.0/5
17 Jan 2026
Google - Group 1 Volkswagen Altrincham
Survey
4.0/5
17 Jan 2026
Survey - Group 1 Volkswagen Altrincham
Professional job diagnosed first time Sarah was nice to deal with and very professional with good organisation skills it just goes to show main dealers above back street garages pays in the long run.
Survey
5.0/5
13 Jan 2026
Survey - Group 1 Volkswagen Altrincham
Open up at 7 am for those who need to drop off their car on the way to work-Genius. Staff polite, listened to issues kept me up to date. Glow plug issue repaired under warranty and car available by midday. Although offered, didn’t take up the complimentary wash but appreciated the health check and noted the brake pad thickness.
Survey
2.0/5
13 Jan 2026
Survey - Group 1 Volkswagen Altrincham
Every time an issue came up and I tried to speak to someone on the phone, I would always get re directed and then hung up on. I ended up having to go into the dealership to get any sort of answer off anyone.
Survey
3.0/5
13 Jan 2026
Survey - Group 1 Volkswagen Altrincham
Difficult to speak to anyone when they don’t answer the phone . I had to try ringing several times before they answered. That’s all that’s wrong
Google
2.0/5
12 Jan 2026
Google - Group 1 Volkswagen Altrincham
Human to human servicing was efficient but expensive. There is, however, a disconnect between the online app they push you to use and the people in the garage service teams. Example is I asked on the app when booking in online for new wipers and and a car wash + I asked to speak to a salesperson as I was considering upgrading my car. I assume the app didn't work as no one took ownership of any of these requests.
Survey
2.0/5
12 Jan 2026
Survey - Group 1 Volkswagen Altrincham
I asked for the car to be cleaned, the windscreen wipers to be changed and also to speak to a sales person re changing the car. The car wasn't washed, the wipers havent been changed and no one has called me about changing the car.
Also the app doesn't work at all well in terms of checking the car in and requesting add ons
Google
3.0/5
12 Jan 2026
Google - Group 1 Volkswagen Altrincham
AutoTrader UK
2.0/5
9 Jan 2026
AutoTrader UK - Group 1 Volkswagen Altrincham
Poor. They were obviously more interested in selling as many cars as possible. As it was the end of the month. When collecting the car there was no introduction/information to operate the various controls. It also took a long time to actually get the keys and leave. Not impressed with the lack of customer service.

New and used car sales, servicing and MOTs




Welcome to Volkswagen Altrincham located on Manchester Road, Altrincham in Cheshire.

Our team are expertly trained and on-hand to help with all your Sales and Aftersales requirements, so contact us today or use our online tools to book a Volkswagen test-drive, book a Volkswagen service or MOT, value your current Volkswagen or create a personalised quote with our competitive finance. You can also reserve a new or used car from just £199, buy online and have it delivered to your doorstep.  


You can just sell your current Volkswagen to us, even if you don't buy another one. Simply grab an instant online valuation and arrange to drop it in to us at a time to suit you.

It's that simple In just 4 easy steps you can sell your Volkswagen at a competitive price:

  • Online valuation 
  • Contact details 
  • Drop-off
  • Secure payment

Volkswagen Altrincham offer both servicing and MOTs with expert technicians using advanced diagnostic systems and equipment. Servicing your car with us includes many other benefits:
  • Genuine Volkswagen Parts covered with a minimum 1 year warranty
  • A courtesy car, collection and delivery service, or lift, subject to availability
  • A while-you-wait MOT or service, with free Wi-Fi, and complimentary refreshments
  • Free comprehensive vehicle health check examining: tyres, brakes, lights and fluid levels
  • Personalised video of your vehicle inspection from your technician
  • 0% APR finance and spread the cost of repairs with our service plans 
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Trusted by customers for many years

We're committed to giving our customers more


Whether you are looking for a brand new or approved used Volkswagen, a service, repair, or MOT, we are committed to giving you more of everything; more choice, more value, and more peace of mind. 

Browse hundreds of new and used Volkswagen cars available in-store. Or browse online and benefit from total convenience with our home delivery or click and collect service.

Discover more reasons to choose Group 1 below.



The first choice for Volkswagens Sales and Service in Altrincham, Broadheath, Timperley, Bowdon and Hale areas, our Volkswagen Altrincham dealership is part of Group 1 Retail, the UK's leading motor retailers.

At the Group 1 Volkswagen Altrincham dealer, you can not only secure your next car but also keep the vehicle in tip-top condition for years to come.

Offering a huge collection of Volkswagen models that are rigorously tested and checked to ensure reliability, you can book a test drive online or contact us to discuss upgrading your vehicle.

Already have the keys to your Volkswagen? Make sure it continues to perform at its best by booking a professional service. We guarantee that all work required will be carried out by one of our expert technicians.

Get in touch or drop into the Volkswagen Altrinchamretailer today.