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Here at Group 1 Ford, we like to provide complete transparency to our customers, especially when it comes to the service of your vehicle and our CitNOW video technology does just that. As our workshops are unsuitable to allow entry into them, we provide a window through using our CitNOW video health check. It takes servicing your Ford Car to a whole new level by bringing our workshop direct to your mobile device or computer.
Once our Ford-trained technicians have checked over your car, they’ll send you a short video report highlighting any problems that they have spotted and any recommendations they suggest. It is important that we collect an email or mobile number from you so that we can email or text you a copy of your vehicle’s inspection report. Once you have received this, you can authorise any or all of the items identified, instantly instructing the technician who is taking care of your car.
Upon the collection of your vehicle, you will be presented with an Electronic Vehicle Health Check (EVHC). This is a simple, easy-to-read traffic light document that gives you a glance at any essential or advisory work that may need to be carried out on your vehicle. These complimentary services are one of the many benefits you get from visiting your local Group 1 Ford dealership.
Keeping your vehicle in optimum condition is our priority and at Group 1 Ford, our manufacturer-trained technicians will look after your Ford car with the care and attention that it deserves. For more information on the services we offer, contact your local dealership and our friendly team of staff will be on hand to answer any questions you may have. Alternatively, enquire online and we will endeavour to get back to you within 24 hours.
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When you give us your contact details, Group 1 Automotive companies, our authorised dealer network or our agents may use your data to email or phone you about Group 1 Automotive products, services and offers which we believe may be of interest to you. We may also contact you to conduct market research, so we can improve our service to you. We never sell or share your information with third party organisations.
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