The safety of our customers and employees is our priority.Read the latest
The safety of our customers and employees is our priority.
Whether you are searching for a new or approved used Toyota, looking to book a service appointment, or simply in need of some guidance on our latest products and services, our team are on hand to assist you and we have a range of options to make this as safe and convenient as possible.
In line with government guidance, we have implemented significant changes to our processes in order to deliver the same great service to you, whilst ensuring your safety remains our priority. These range from assisting you remotely with new and used vehicles sales, contactless home delivery or click & collect options, and providing servicing and other maintenance in a safe manner.
Our Service departments are fully operational with COVID-secure measures in place to ensure the safety of both our customers and employees. These include:
- All employees and customers to wear a mask
- 2-metre social distancing measures
- COVID-19 safety signage to direct you safely through all customer areas
- Designated and timed appointments, as well as collection periods to minimise queues and maintain social distancing
- Increased levels of cleaning and sanitising products for your use
- Using Personal Protective Equipment to help keep you safe
- Extra cleaning for your vehicle, to ensure that all touch points within have been cleaned
- Perspex screens on all service and reception desks for your safety
- Self-service check-in desks allowing you contact-free drop-off & collection
We have also made it even easier to arrange your next appointment with our convenient online service booking system. Accessible 24 hours a day, 7 days a week, simply enter your details online, choose the type of service required and find a date and time that
If you are interested in a New or Approved Used Toyota, there are a number of ways we can support you. You can take advantage of:
We have a dedicated virtual sales team ready to handle your new Toyota enquiries. Discover our new model range online, explore your chosen vehicle with a video demonstration or chat with our sales specialists on the phone. You can book a convenient virtual appointment with our friendly and knowledgeable new car experts from the comfort of your home here.
Online Click & Collect Service
Our online service allows you to select your vehicle, value your part exchange and apply for finance, all from your laptop, tablet or mobile device. Browse, buy and collect your next Toyota with convenience and confidence, knowing we’ve got everything covered. Search our Approved Used vehicles and reserve online today.
Contactless Home Delivery available on all new and used vehicles
Choose a new or approved used Toyota and you can benefit from having it safely delivered to your door. Your handover will be conducted with COVID-19 secure measures, including full sanitisation and with social distancing measures in place. You can also request a virtual vehicle handover from our sales team, to talk you through the technical features of your new vehicle.
All handovers will strictly adhere to social distancing guidelines along with the use of a driver sanitisation kit
Prior to handover, our delivery agent will give the interior and exterior of your new vehicle a thorough clean using anti-bacterial wipes
Our delivery and handover specialists will remain at a distance during the entire handover
Virtual vehicle handovers are available to all delivery customers. Our digital sales team will talk you through the technical features of your new car.
We have unlocked new ways to protect our colleagues and customers.
Please watch our video to find out more or contact us for further assistance.
If you are a Toyota Roadside Assistance member, please call the number below for assistance: 0800 246 824 or 01737 500 021.
Toyota Roadside Assistance continues to be available for new members and for existing customers to renew their policies from just £7 per month. To renew your vehicle’s cover please visit http://www.toyota.co.uk/roadside or contact our membership team on 0344 701 6201.