FORDLiive

Introducing the new Connected Uptime System

Keeping your business vehicle on the road is our biggest priority - your vehicle’s health shouldn’t be an optional extra. FORDLiive allows you to make smarter maintenance decisions with dedicated data-driven technical support. Your Group 1 Ford Centre will be able to identify what work needs to be carried out before your vehicle arrives at the workshop, preventing unnecessary delays. Dedicated FORDLiive agents are on hand to connect our Transit Service Centres to the knowledge and resources they require to get the job done. Find out more about FORDLiive and how it can benefit your business with Group 1 Ford.

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What is FORDLiive?

Maximise the productive uptime of your connected Ford commercial vehicle with FORDLiive. Benefit from an integrated suite of products and services for smarter maintenance decisions and a faster turn around. Data-driven technical support means that your Group 1 Ford Service Centre can identify what work your commercial vehicle requires before it even reaches us. We can advise on the best maintenance schedule to keep your business moving; we’ll even plan what parts are needed ahead of the appointment to avoid delays.

Register for FORDLiive through FordPass or Ford Telematics and access the same smart support information that is available to your local service centre. FORDLiive ensures that our Group 1 Ford Service Centres receive the assistance and technical advice we require to keep your commercial vehicle on the road. Keep your business moving with FORDLiive.
Smart support keeps you ahead

Keep your vehicle running at peak performance. As a business customer, your Ford commercial vehicle can now benefit from a range of smart features via the FordPass Connect modem. Your Group 1 Ford Transit Service Centre can access up to 60 days of your vehicle health status once permissions have been provided. This allows us to provide the best possible advice and enables us to anticipate upcoming maintenance requirements, so we can reduce turnaround times.
Ford Service Pro

Ford Service Pro is committed to minimising your vehicle’s downtime and the expenses incurred to your business. It is Ford’s Commercial Vehicle Service Promise. Access a suite of specialist capabilities including easy to access online service booking, extended opening hours, same-day inspection and while-you-wait express servicing.

Find Out More About Ford's Service Promise
FORDLiive Centres

Harness the power of the Ford network. FORDLiive Centres are the key to keeping your commercial vehicle healthy. Dedicated FORDLiive agents work with our Group 1 Ford Transit Service Centres in real-time to provide expertise, resources and vehicle health data to establish where assistance can be provided. FORDLiive helps expedite parts and resolves technical issues to avoid delays.
Uptime Pro

Ford’s new alert system, Uptime Pro allows FORDLiive Agents to monitor the progress of repairs to your commercial vehicle. Uptime Pro monitoring is available as soon as a vehicle requests roadside assistance to the completion of the repairs. FORDLiive Agents are alerted about repair delays and are available to expedite parts and help us resolve any issues.
Make FORDLiive the heart of your business

Discover how FORDLiive can keep your business on the road. Contact your local Group 1 Ford dealership in Hampshire, Surrey and Berkshire to learn more about FORDLiive and Uptime Pro. Our friendly team are on hand to answer any questions you may have. Alternatively, enquire online and we will endeavour to respond as soon as possible.

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