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Ford Pro ™ Service
As an approved Transit Service Centre location, Group 1 Ford customers benefit from a whole host of features exclusive to Transit Service Centre locations. These combine to form the Ford Pro Service Promise.
Our highly trained Ford technicians are on hand to work on your vehicle ASAP in order to maximise uptime and keep your business running. We only use genuine OEM parts, specialist tools and approved equipment to get your Ford commercial vehicle back on the road in no time.
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Benefits of Ford Pro Service
We work hard to maximise uptime. Benefits of Ford Pro Service include:
- Extended opening hours
- Smart Support
- Express Service
- Video Check
- Collection & Delivery
- Mobile Service
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Extended Opening Hours
Our Group 1 Ford Transit Service Centres are located in Farnborough, Guildford, Wokingham, Basingstoke and Newbury and are open as a minimum from:
Monday to Friday 7:30am to 6:30pm Saturdays 8am to 5pm A late night service is also available for routine servicing on Thursdays – simply drop off your vehicle by 4pm and you can collect by 10am the following day.
Opening times can be found on the Transit Centre locations page or you can contact your local Group 1 Ford Transit Service Centre for further information.
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While-You-Wait Servicing
We can service your commercial vehicle when it suits you and respond to 1link online service booking requests within twenty minutes.
Whilst you wait, you can enjoy complimentary refreshments along with our free Wi-Fi service so you can carry on working from the comfort of our waiting lounge.
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Alternative Transport
We know how important is to keep you on the move so are able to provide alternative transport where required. We'll also ensure there is dedicated commercial vehicle parking, with bays big enough for all Transit models.
Alternatively if it's easier we can collect and deliver your vehicle, within a reasonable travelling time (for an additional cost, or free within 30 minutes drive-time). We'll even wash your vehicle, before we hand back the keys, so that it looks its best.
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VOSA Approved Services and MOTs
We provide VOSA approved speed limiting to all models within the Ford Commercial range and can also service your tachographs as well as MOTs (including Class 4, 5 and 7 tests).
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Unscheduled Repairs / Priority Treatment for Urgent Repairs
When your commercial vehicles aren't at work, neither are your drivers. Our priority is to get you and your vehicle back on the road as quickly and efficiently as possible.
All initial diagnosis on urgent repairs are carried out within two hours of arrival, with parts ordered where necessary. We aim to complete the majority of repairs the same working day, to minimise the time spent off road.
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Genuine Ford Parts Availability
If the parts your vehicle requires are not in stock they will be delivered to your local Group 1 Ford Transit Service Centre by 9am the next morning. All parts are designed and engineered to specific Ford standards.
Parts fitted outside of warranty carry a 'fitted in service' parts warranty. We also carry a wide range of tyres to suit all vehicles within the Ford commercial range
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Ford Diagnostics / Ford Trained Technicians
For speedy and accurate fault diagnosis, we provide a sophisticated, internet-linked vehicle diagnostics system. All work is carried out by Ford-trained technicians, benefitting from Ford online technical information and a dedicated Ford technical hotline.
We've also installed a dedicated backup from Ford online, with an electronic recall platform as well as Fleet and Accident Management service.
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Fleet National Pricing
Maximum recommended pricing for fleets with over 25 vehicles ensures you get the best price for routine services and fixed content jobs.
So whatever your servicing requirements may be, visit your local Group 1 Ford Transit Service Centre now.
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FORDLiive
Keep your business running by reducing any downtime with FORDLiive. It's made up of an innovative suite of software that makes managing your Ford commercial vehicle fleet moving.
It uses data-driven insights and live tracking to let you know when any vehicles in your fleet needs servicing or maintenance. Your local Group 1 Ford service centre can see exactly what works needs doing before you bring it in!
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Ford Pro ™ Service Pricing
Get accurate Ford Pro ™ Service pricing bespoke for your fleet of vehicles so you know exactly what to pay before you go in.
To identify the service schedule and price for your vehicle and to secure a booking, follow the below Ford Online Service Booking Link.
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Ford Parts & Accessories
Our Group 1 Ford Transit Centres only use genuine OEM Ford parts when carrying out any work. This guarantees your Ford commercial vehicle is restored to its original, top-quality level of engineering and safety.
Genuine OEM parts guarantee safe and efficient driving, making them the only choice when it comes to maintaining your Ford commercial vehicle. There are plenty of accessories to enhance your vehicle too.
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