Think Ford Basingstoke

Think Ford Basingstoke were fantastic because Steve was a no pressure sales man. He gave us a couple of options of car a explained the good and not so good things for our circumstance. He listened to our needs/requirements and provided a car to suit these. He did not mention finance as we said early on we would be paying cash. If he was with another customer he acknowledged our presence and apologised for any delays. The overall experience was stress and hassle free, thank you.

My experience at Think Ford Basingstoke was memorable because. 1st class service. Even when I was walking around looking at cars on the forecourt a sales representative was there to help me. It was easy to get a test drive. The paperwork was sorted out with minimal fuss. Jack was brilliant and talked me through each step. Even when I had called for the 3rd time that day, Jack was still really polite and professional on the phone and was able to talk me through the process.

I'd definitely recommend Think Ford Basingstoke to friends and family because the professionalism of the sales person Megan Gilbert was first class. The car and financial options were explained very thoroughly to me. I felt totally comfortable with the whole process. There was no pressure put on me at any stage and I felt as though I was being dealt with by someone who knows her business. I chose to finance the vehicle and every aspect was explained thoroughly and professionally I would have no problem recommending Think Ford Basingstoke to my friends and family. It is obvious that Think Ford puts customer services at the top of their priority

I was happy with the service at Think Ford Basingstoke because although the vehicle being bought commands a high price and the part-exchange price is fairly poor the vehicle being bought is in good condition and well presented, and of course I could have said NO.