MINI Centres in Bedfordshire, Cambridgeshire, Hampshire, Surrey, Sussex, Hertfordshire & London

I had a great experience at Chandlers MINI Hailsham because our Sales guy Sam Payne was very professional. However one point I would make on our arrival the receptionist did not offer us a drink, then we saw a another guy before Sam and he didn't offer us a drink either. When we eventually met up with Sam he did offer us a drink but do feel drinks should be offered straight away on arrival. Our local Mini Dealership Tamworth do this all the time. trust this helps to improve in the future. Also the finance guy I had spoken to a couple of times during the week before we collected the car, didn't even introduce himself. Although we overheard him with another customer and then would have been free to introduce himself.

I was happy with the service at Barons MINI Borehamwood because, the service was outstanding from Dan, he sold me my previous mini, thats why I can back, as it was great service before. Nothing was to much trouble and he phoned to make sure all was well. Well Done Dan and thanks

Chandlers MINI Worthing were great because having just come to the end of our PCP deal on our second Min Convertible, I looked around at other car options for us from VW, Ford and Audi but after several weeks of research, we thought that Mini was still the best practical car for us and would be within our price bracket. Having already received an outstanding service from Martin Slinger at your Chandlers Worthing branch three and a half years ago, Martin contacted us to discuss our options. We visited the Worthing branch on the 2nd February, all of the staff were very welcoming, friendly and polite from the moment we walked through the door, making my wife, myself and our small dog very welcome. We didn't feel pressured into any purchase, our options were fully explored and a car was sourced within our budget. Speaking to Martin Slinger, we didn't feel that we were speaking to a car salesman but more of a friend who took an interest in us as well as helping us find a suitable car. Michael Sansome then sat with us to explore our finance options which were explained both clear and concisely. On the 9th February, we returned to the Worthing Mini garage and took receipt of our new Mini after receiving an email from Martin to say that not only had the car been delivered to the garage but it was in his opinion, ' an absolutely lovely car'. Many people are quick enough to make comment or complain when they receive poor service but few people acknowledge when they receive amazing and outstanding customer service. In our opinion, your Chandlers Worthing branch ticked all of the boxes that a customer would expect, want and more. I also took the time to email Mini Customer Service UK because of the fantastic service we received. With the service we have received from Martin Slinger and the financial advice from Michael Sansome, if our new Mini is as good and enjoyable as our last one, I am almost certain, we will be returning to purchase another one when our current deal comes to an end.

Chandlers MINI Hailsham were great because everything was made so clear and Rob the salesman was so helpful and I felt totally happy with how finance and purchasing worked. The customer service was very good and I am very happy with the car would recommend 100%