My experience at Beadles Volkswagen Maidstone could have been better because there was very little flexibility on the sale price. Completely appreciate the view of a 'fair price' is subjective and dependent on whether you are the dealer or the potential purchaser. :0) Another point, again appreciating how this relates to which side of the table you are sat on, the discussion of flexibility on price was always linked to purchasing additional packages and monthly finance payments which was in stark contrast to my other experiences where base line figures were offered. Essentially, the approach leaves an overly blatant impression the seller is trying to make as much money out of you as possible. Whilst I completely appreciate this is business, it felt a little too much like banking rather than appreciating someone is potentially interested in purchasing an item from your business.

I'd definitely recommend Beadles Kia Coulsdon to friends and family because I felt that I received very good customer service. The salesman was very professional & knowledgeable. Every question was answered. My son has bought from Kia before so we knew we would get good service. Thank you!

I'd suggest Mercedes of Norwich to a friend because Lee the sales person for Smart was very attentive and nothing was too much effort for him. He really looked after us and found us a car within our price range. We also took our old Smart car in to have problem fixed, and because they were running late, we were provided with a courtesy car until the next day. Also the free drinks and biscuits was a nice touch.

MercedesBenz of Cambridge were helpful because Danny was extremely helpful. He always answered my questions immediately. He even picked us up from the local train station when we arrived to collect the car. Danny was excellent, he wasn’t pushy which I appreciated yet he was always very attentive and responsive. Thanks Danny you were great!

I was happy with the service at Audi Approved Colchester because we felt we weren’t pressurised into anything. Robert who was our salesperson showed us great hospitality and everything we asked he explained and answered very throughly . To date this has been far our best experience of buying a car. Thank you

I'd endorse MercedesBenz of Bury St Edmunds because, the service I received from the front of house staff was excellent, friendly, very helpful and concerned for their customers' needs. The backroom staff also deserve a mention, carried out a major repair to my car and presented it to me like a new vehicle. Well done all.