Group 1's network of paint and body centres

Our aim is to deliver a 1st class service and a quality repair for your car ensuring it retains its original appearance and balance of manufacturers warranty. Our friendly and well trained staff are here to help guide you through the sometimes difficult task of arranging repairs to your vehicle by liaising with the Insurance company on your behalf and ensuring only the best method of repair is done.

  • We are fully approved by Mercedes-Benz, Volkswagen, Audi, SEAT, Škoda and Volkswagen Commercial
  • Your vehicle will be repaired to the highest manufacturer standards by trained technicians, using genuine Mercedes-Benz, Volkswagen, Audi, SEAT and Škoda parts and repaired using the manufacturer methods. To show this you will be provided with a Guarantee.
  • We can arrange loan cars in addition to local collection and delivery
  • 24 hour recovery service and estimates while you wait
  • Price Match Guarantee

Customer satisfaction:

Throughout the process we’ll keep you updated throughout the repair and provide a thorough handover to explain the work we have carried out. Upon completion, you will also get an opportunity to tell us how you think we did via a customer experience survey.


Your opinion is really important to us and we would love to hear your thoughts on our service. Your selected bodyshop will send a short customer survey invitation to you by email and we would be most grateful if you would complete this for us. You should receive the invitation a few days after your vehicle is returned to you so please watch out for it in your email inbox, also please check your spam/junk folder just in case it’s in there


Repair Guarantee: 


For every repair we do, each customer is given a Repair Authenticity Guarantee which states that approved, current repair methods and techniques were used to replace any parts to the right standard. Our technicians are qualified and assessed on a regular basis to ensure we meet the brands standards. These repair methods are updated throughout their lifetime and the right approved tools & equipment are used to ensure the right repair, first time – this includes the Paint & Materials that have been tested at length for quality including anti-corrosion properties.

We have a 3-year Repair Authenticity Guarantee which is our promise that we have utilised genuine parts and paint, trained bodyshop technicians and approved specific repair methods. When you collect your vehicle we will give you an Authenticity Guarantee Certificate.
All of our repairs are carried out to exacting standards in line with manufacturer factory repair methods, using manufacturer trained technicians and only Mmanufacturer genuine parts are used. 
The repairs to your vehicle are backed by the Repair Authenticity Guarantee to give you peace of mind that your car was repaired the dealer standards. Your Repair Authenticity Guarantee will be sent to you by email soon after the repairs are completed

Read our reviews

Google
5.0/5
9 Sep 2026
Google - Group 1 Škoda Norwich
Google
5.0/5
6 Sep 2026
Google - Group 1 Škoda Norwich
Great dealership and really helpful staff
Google
5.0/5
28 Aug 2026
Google - Group 1 Škoda Norwich
Great service. Wonderful car. Very pleased. Good price too.
Google
2.0/5
7 Aug 2026
Google - Group 1 Škoda Norwich
Not the best showroom I have visited.
Google
5.0/5
4 Aug 2026
Google - Group 1 Škoda Norwich
Richard was excellent. Patient with me, took me on an extended test drive to ensure I was happy with the car, was not pushy in any way at all and was really an all round good person. He made me feel like if the car wasnt right for me he would tell me (which he did on a couple of my options). He did right by me and helped make me feel valued Cant fault him and I got a new car
Google
2.0/5
3 Aug 2026
Google - Group 1 Škoda Norwich
Not best experience
AutoTrader UK
5.0/5
29 Jul 2026
AutoTrader UK - Group 1 Škoda Norwich
Excellent customer service. Staff not pushy.All round great experience.
Google
5.0/5
28 Jul 2026
Google - Group 1 Škoda Norwich
Google
5.0/5
27 Jul 2026
Google - Group 1 Škoda Norwich
Great friendly value for money. Fabulous customer service at skoda
Google
5.0/5
27 Jul 2026
Google - Group 1 Škoda Norwich
Really pleased with the time and effort spent by James Daytona in ensuring that our new car was prepared and ready for us when we needed it. Friendly and knowledgeable customer service.

 

New and used car sales, servicing and MOTs






Welcome to Group 1 Škoda Norwich, located on Wingate Way, Norfolk.  

Our team are expertly trained and on-hand to help with all your Sales and Aftersales requirements, so contact us today or use our online tools to book a Škoda test-drive, book a Škoda service or MOT, value your current Škoda or create a personalised quote with our competitive finance. You can also reserve a new or used car from just £199, buy online and have it delivered to your doorstep.  


You can just sell my car to us, even if you don't buy another one. Simply grab an instant online valuation and arrange to drop it in to us at a time to suit you.

It's that simple In just 4 easy steps you can sell your Škoda at a competitive price:

  • Online valuation 
  • Contact details 
  • Drop-off
  • Secure payment


Group 1 Škoda Norwich offer both servicing and MOTs with expert technicians using advanced diagnostic systems and equipment. Servicing your car with us includes many other benefits:

  • Genuine Škoda Parts covered with a minimum 1 year warranty
  • A courtesy car, collection and delivery service, or lift, subject to availability
  • A while-you-wait MOT or service, with free Wi-Fi, and complimentary refreshments
  • Free comprehensive vehicle health check examining: tyres, brakes, lights and fluid levels
  • Personalised video of your vehicle inspection from your technician
  • 0% APR finance and spread the cost of repairs with our service plans 
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Trusted by customers for many years

We're committed to giving our customers more


Whether you are looking for a brand new or approved used Škoda, a service, repair, or MOT, we are committed to giving you more of everything; more choice, more value, and more peace of mind. 

Browse hundreds of new and used Škoda cars available in-store. Or browse online and benefit from total convenience with our home delivery or click and collect service. 

Discover more reasons to choose Group 1 below.