Group 1 Škoda Southend

 

4.1 /5
4.1/5
1,262 reviews

 

Read our reviews

Google
2.0/5
22 Oct 2026
Google - Group 1 Škoda Southend
I had always found the staff friendly, helpful and honest, and the service plan offered good value. Unfortunately, my most recent experience changed that. When I took my car in for a recent MOT, I was told my service plan could not be located, and I was charged around £400. Despite numerous calls and repeated promises of a callback, I received no response. The issue was resolved only after a family member visited the dealership on my behalf, as I no longer live locally. I eventually received my refund, but the dealership continued to deny that I had tried to contact them, despite my many attempts. No apology was offered, and the way I was addressed during the refund process felt dismissive and patronising. Poor communication and a lack of accountability have unfortunately overshadowed what had previously been a positive experience. I will not be renewing my service plan when it expires.
Google
5.0/5
21 Oct 2026
Google - Group 1 Škoda Southend
Gavan was really helpful. Lovely service
Google
5.0/5
16 Oct 2026
Google - Group 1 Škoda Southend
Great service from Gavin Dyer at the Southend Skoda branch. Great communication, keen to help, had considered all my questions before I got to them and wouldn't release the car until he was satisfied with it. I'm very grateful.
Google
5.0/5
12 Oct 2026
Google - Group 1 Škoda Southend
Had brilliant service from them and really happy on the process Neil was brilliant. Would use them again
Google
5.0/5
12 Oct 2026
Google - Group 1 Škoda Southend
Gavin dyer was very helpful and walked us through everything very quickly about the car we was buying for our son Really good experience would recommend this garage thanks our son loved his car
Google
5.0/5
9 Oct 2026
Google - Group 1 Škoda Southend
Google
5.0/5
8 Oct 2026
Google - Group 1 Škoda Southend
Fantastic service from James at Škoda Southend! From start to finish, he was incredibly helpful, friendly and professional. He really took the time to listen to what we wanted and went above and beyond to make everything work for us. Nothing was ever too much trouble, and he made the whole experience easy and stress-free. We really appreciate all his help and would highly recommend James to anyone looking for a new car.
Google
5.0/5
5 Oct 2026
Google - Group 1 Škoda Southend
I bought a second hand Skoda Octavia Estate from the dealership and had a really positive experience. Gavan was really helpful and made the whole process simple. I got a great car for a great price.
Google
5.0/5
5 Oct 2026
Google - Group 1 Škoda Southend
Always excellent service.
Google
5.0/5
2 Oct 2026
Google - Group 1 Škoda Southend
I purchased a Tesla Model Y from this dealership. Bear in mind, this is a ŠKODA dealership so Teslas are not their areas of expertise but the customer service I received from James Rain was outstanding. He was helpful in regard to my part exchange and after-purchase queries, these were acted upon promptly. I would recommend this dealership to others

 

New and used car sales, servicing and MOTs






Welcome to Group 1 Škoda Maidstone, located on Wood Close, Kent. 

Our team are expertly trained and on-hand to help with all your Sales and Aftersales requirements, so contact us today or use our online tools to book a Skoda test-drive, book an Skoda service or MOT, value your current Skoda or create a personalised quote with our competitive finance. You can also reserve a new or used car from just £199, buy online and have it delivered to your doorstep.  


You can just sell my car to us, even if you don't buy another one. Simply grab an instant online valuation and arrange to drop it in to us at a time to suit you.

It's that simple In just 4 easy steps you can sell your Škoda at a competitive price:

  • Online valuation 
  • Contact details 
  • Drop-off
  • Secure payment


Group 1 Škoda Southend offer both servicing and MOTs with expert technicians using advanced diagnostic systems and equipment. Servicing your car with us includes many other benefits:

  • Genuine Skoda Parts covered with a minimum 1 year warranty
  • A courtesy car, collection and delivery service, or lift, subject to availability
  • A while-you-wait MOT or service, with free Wi-Fi, and complimentary refreshments
  • Free comprehensive vehicle health check examining: tyres, brakes, lights and fluid levels
  • Personalised video of your vehicle inspection from your technician
  • 0% APR finance and spread the cost of repairs with our service plans 
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Trusted by customers for many years

We're committed to giving our customers more


Whether you are looking for a brand new or approved used Škoda, a service, repair, or MOT, we are committed to giving you more of everything; more choice, more value, and more peace of mind. 

Browse hundreds of new and used Škoda cars available in-store. Or browse online and benefit from total convenience with our home delivery or click and collect service. 

Discover more reasons to choose Group 1 below.