New and used car sales, servicing and MOTs
Welcome to Harold Wood Audi Service Centre located on Bates Industrial Estate, Romford, Essex, RM3 0HU
Our team are expertly trained and on-hand to help with all your Aftersales requirements, so contact us today or use our online tools to, book an Audi service or MOT.
You can just sell my car to us, even if you don't buy another one. Simply grab an instant online valuation and arrange to drop it in to us at a time to suit you.
It's that simple In just 4 easy steps you can sell your Audi at a competitive price:
- Online valuation
- Contact details
- Drop-off
- Secure payment
Group 1 Harold Wood Audi offer both servicing and MOTs with expert technicians using advanced diagnostic systems and equipment. Servicing your car with us includes many other benefits:
- Genuine Audi Parts covered with a minimum 1 year warranty
- A courtesy car, collection and delivery service, or lift, subject to availability
- A while-you-wait MOT or service, with free Wi-Fi, and complimentary refreshments
- Free comprehensive vehicle health check examining: tyres, brakes, lights and fluid levels
- Personalised video of your vehicle inspection from your technician
- 0% APR finance and spread the cost of repairs with our service plans
Trusted by customers for many years
We're committed to giving our customers more
Whether you are looking for a brand new or approved used Audi, a service, repair, or MOT, we are committed to giving you more of everything; more choice, more value, and more peace of mind.
Browse hundreds of new and used Audi cars available in-store. Or browse online and benefit from total convenience with our home delivery or click and collect service. Our Group 1 used cars also come with a minimum of 12 months warranty (excluding bravoauto) and breakdown assistance (excluding bravoauto), at least a 9 month MOT and our multipoint check. Click Why Group 1 below for full details.
Discover more reasons to choose Group 1 below.
Read our reviews
15 Oct 2026
In the "old days" dropping a car in for service was a pleasure. You would know the service personnel they would talk to you understand your needs, explain the options sit you down and offer a drink. You would talk to humans and that formed a connection and loyalty. Having dropped my car into this Audi center for a recall having been using an independent for the last 10 years, I can honestly say I can see no reason ever to return to the main dealer network. Being met by a receptionist (kind person btw) the being sent to a terminal to check in. Why they could not do it? to drop the keys in the "box" to be surrounded by many Audi persons, for them to sit 10 feet from me but not talk to me, and rather send me texts and emails is an experience i would never like to repeat. Never have i felt less like a client and more like a cash cow.
12 Oct 2026
Was told my car was ready for collection. I show up and it hasn't even been fixed. All the staff I spoke to here, with the exception of some of the mechanics, were unhelpful, unprofessional, and rude, especially the receptionist who was quite condescending. I would recommend going elsewhere if you need your car serviced or fixed, I will not be back.
6 Oct 2026
6 Oct 2026
Have to speak as I find. Took 2 company cars with identical engines, phoned twice to ask why one car was £86 more than the other and never got a reply. They were happy to answer when we asked for more work to be done but never got a call back on this. When picking the car up we were told the extra cost was because one took more oil. Unfortunately, I expected this answer and as we have the internet and AI, we knew that was a lie. The 45 tfsi is the same 1.4 litre engine and it takes 4 litres of the same type of oil as the other 40tfsi car. Just because it is a competition model makes no difference according to the internet. Even if it did take a little more oil or even a different type of oil that was more expensive- £86 is outrageous. I really feel the lies are because they are dealing with women. Group 1 have not heard the end of this and if you have a quote for a competition model service question the cost.
2 Oct 2026
2 Oct 2026
2 Oct 2026
Just spoke to Jared Service Centre and can I just say the service was absolutely appalling. Try to get an appointment for an MOT on my Audi when it’s due to run out on the 9th of November and he could only offer December. Are you expecting a customer to go without an MOT for One Month? Absolutely disgusting.
28 Sep 2026
Great customer service from the guy who was dealing with the parts, found which locking wheel nut I needed, didn’t have in stock fortunately but directed me to where there is
22 Sep 2026
Cheaper on gearbox oil change than other garages , it's worth enquiring on a price 1st
18 Sep 2026
After so many years with Audi, lastweek i booked in for MOT, car had an adblue warning system fault which they were told, however drop my car off 830am, and i get a phone call at 430pm to say that they cant do MOT due to system warning light, left me completely in the lurch said pick up car and rebook it in for diagnostics etc...to find out what it is, clearly the dashboard said adblue error amd a common fault but my main issue is the customer service was absolutely poor, and didnt expect that at all. i expected Audi to look after me and guide thru the process for next steps, anyway took the car away to local garage, said common fault fixed, and got my MOT done elsewhere, half the cost for the whole process. What a complete joke. Considering i have an audi for a years, i felt completely left in the dark, they couldnt give a shit. Now looking to move away from Audi or not use that service centre any longer. appalling.