New and used car sales, servicing and MOTs
Welcome to Harold Wood Audi Service Centre located on Bates Industrial Estate, Romford, Essex, RM3 0HU
Our team are expertly trained and on-hand to help with all your Aftersales requirements, so contact us today or use our online tools to, book an Audi service or MOT.
You can just sell my car to us, even if you don't buy another one. Simply grab an instant online valuation and arrange to drop it in to us at a time to suit you.
It's that simple In just 4 easy steps you can sell your Audi at a competitive price:
- Online valuation
- Contact details
- Drop-off
- Secure payment
Group 1 Harold Wood Audi offer both servicing and MOTs with expert technicians using advanced diagnostic systems and equipment. Servicing your car with us includes many other benefits:
- Genuine Audi Parts covered with a minimum 1 year warranty
- A courtesy car, collection and delivery service, or lift, subject to availability
- A while-you-wait MOT or service, with free Wi-Fi, and complimentary refreshments
- Free comprehensive vehicle health check examining: tyres, brakes, lights and fluid levels
- Personalised video of your vehicle inspection from your technician
- 0% APR finance and spread the cost of repairs with our service plans
Trusted by customers for many years
We're committed to giving our customers more
Whether you are looking for a brand new or approved used Audi, a service, repair, or MOT, we are committed to giving you more of everything; more choice, more value, and more peace of mind.
Browse hundreds of new and used Audi cars available in-store. Or browse online and benefit from total convenience with our home delivery or click and collect service. Our Group 1 used cars also come with a minimum of 12 months warranty (excluding bravoauto) and breakdown assistance (excluding bravoauto), at least a 9 month MOT and our multipoint check. Click Why Group 1 below for full details.
Discover more reasons to choose Group 1 below.
Read our reviews
13 Sep 2026
My local centre, I have been servicing my Audi at for years. Lets aim for 5 stars, with better customer service and faster service. Great when you are in their in person. You get to sort things. Otherwise issues can drag for weeks.
11 Sep 2026
Absolute joke as always! Complete let down, no one has a clue what they're doing. Don't book cars in if you don't have the staff or capacity to complete the job on time.
4 Sep 2026
Look we after as always and this time around Viorel was exceptional. Definitely recommend and will keep coming back to Audi Harold Wood.
2 Sep 2026
Brought my car in purely for an alternator replacement. On the very first drive after collection—less than 24 hours after getting the car back from them—the mechatronic unit blew up and the gearbox completely failed. Instead of taking ownership of what happened in their workshop, Ranj made excuses and deflected liability while also failing to make communication leading me to have to turn up everyday just for an update. It was returned with severe drivability hazards and Ranj was completely dismissive. The only positive note goes to Patrick and Monica, who were professional, helpful and genuinely tried their best to assist throughout this ordeal but by that time it was too late. However, the overall service standard and management conduct are unacceptable. Avoid this service center and Audi as a whole as according to Ranj, their after sales manager, "We get cars off the showroom floors needing big jobs so no shock your car has issues due to its age
2 Sep 2026
I recently had my car repaired last week after hearing a customer complain about a missing locking nut. When I returned the following day, I discovered that my locking nut was missing It has now been six days 02/09/2026, and I am still awaiting a replacement. Given the current situation, it would be quite inconvenient if I were to experience a puncture now. I left Audi six years ago due to the unsatisfactory service at the Harold Wood service center. As a result, I will need to visit the Loughton
27 Aug 2026
I booked my car in for service was 20 minutes late receptionist at the time told me the booking manager Alice "will be difficult to help you because she woke up in a bad mood" then proceeded to tell me to wait and she will try to "convince" her to help me. All this while eating a packet of crips nobody should be doing. I waited 1 hour nobody came to me I am late, either reschedule or say I can't be seen. She was purley seeking reciprocity. The receptionist should bear in mind shes not the gatekeeper to heaven, I've sinned by arriving late, so be it! Nothing personal. Please be professional in future. This was on 26/08/2026 at 10.45 am at the service desk reception.
26 Aug 2026
I took my Audi to fix it. They make a diagnostic and they tell the price I After couple of days they calling me I was thinking my car is ready but no, they say oh we find another problem. I asked them how you make the diagnostic on the first time. What is this? You broke my car no, we don’t broke your car. I said just leave it. I took it out of my car and Now I have more oil leak like before
20 Aug 2026
Very friendly staff and carry out the servicing very efficiently.
14 Aug 2026
Great service. Locked myself out of my car.. they went above and beyond to help me. Very friendly and helpful staff. 5 star from me
13 Aug 2026
Viorel done an amazing job assisting after been at the site since 11am and came to check on me.