Group 1 Audi Cheshire Oaks

⭐⭐⭐⭐⭐ Absolutely Outstanding Service at Audi Cheshire Oaks! We had such an incredible experience at Audi Cheshire Oaks, and what made it truly special was how welcome they made not just us, but our two golden retrievers, George and Gin! 🐾❤️ Being able to bring the dogs into the showroom was such a lovely surprise, and the fact that they even had dog treats ready for them was just the icing on the cake! Every member of staff we encountered was so friendly, welcoming and genuinely lovely. They made such a fuss of George and Gin, and it was clear that their warmth and hospitality came naturally. It’s the little things that make such a big difference, and Audi Cheshire Oaks absolutely nailed it. They created a relaxed, welcoming atmosphere where we felt valued as customers and our dogs were treated like part of the family. Customer service like this deserves to be recognised. It wasn’t just about cars; it was about the people, the thoughtfulness and the overall experience. We left with huge smiles on our faces, and four very happy paws! 🐾😂 A massive thank you to the whole team at Audi Cheshire Oaks for making our visit so memorable. You’ve set the bar incredibly high, and we wouldn’t hesitate to recommend you. If every dealership made customers feel this welcome, buying a car would be an absolute pleasure! Exceptional service, lovely people and a genuinely dog-friendly showroom. Five stars really don’t feel enough! ⭐⭐⭐⭐⭐

Great and seamless service experience for my E-tron GT. always good communication from Callum F and timely work. Thanks!

Excellent service people are very friendly and a pleasant environment

Great service from start to finish. Updated every step if the way from Tom B. Very impressed.

Excellent service from the Audi Cheshire Oaks Team with some warranty work. It's when things go wrong that you are judged. The warranty work was carried out professionally, and the whole experience was smooth and hassle-free. Thanks again.

Staff five stars.

Excellent customer focus and service led to us seamlessly purchasing a car for our son. We will definitely revisit . Christian was very knowledgeable, professional, helpful and a pleasure to conduct business with. In addition the ladies on reception created a great first impression through being attentive and friendly and offering tea and biscuits 😀

A living person in reception to greet you and answer the phone! Outstanding! Took our 2021 Audi e-tron 55 Vorsprung in to investigate a fault. Audi Cheshire Oaks were exceptional from start to finish. The ladies on reception, Frank our service advisor and Matt who help us when we showed an interest in purchasing an approved used vehicle. All were super friendly, professional, polite and helpful. The fact that when you make a telephone call to the dealership you actually speak to a living person and not an AI Bot and when you arrive at the dealership you are greeted by a real person on a reception desk and not left standing around and being ignored is a very rare thing ... please do not do away with this service as other dealerships have! The meet and greet for customers when they come to the dealership is so important for a positive customer experience. Many thanks to all at Audi Cheshire Oaks ( especially Frank and Matt ) for helping us out... a 5* customer experience.

I couldn’t recommend Audi enough, I wasn’t exactly sure what car I wanted, but Craig was so patient and helpful, going through so many options and test drives until we found the perfect one. I’m now the proud owner of a brand new A3 Hybrid! He really went above and beyond, even arranging for me to collect my car earlier than usual in the morning. So grateful for all his help, patience and flexibility throughout the whole process. Couldn’t be happier!🤍

Excellent service throughout , the purchase of my new vehicle was painless..