4.0 /5
1,283 reviews

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Survey
4.0/5
16 Dec 2025
Survey - Macclesfield Audi
Making arrangements on-line for the service was easy enough. The person who dealt with me during my visit was helpful, friendly and efficient. She had a really good understanding of what good customer service looks like and did her very best to make my experience a positive one.
Survey
5.0/5
16 Dec 2025
Survey - Macclesfield Audi
As always I find the service and communication with the staff excellent and I will continue to use you for any furture work on my car.
Survey
5.0/5
16 Dec 2025
Survey - Macclesfield Audi
Fantastic service and excellent level of customer care from Oliver Fox who helped us greatly when it came to selecting and purchasing our new car! We are very happy with the help we received and would recommend Audi Macclesfield and Oliver to our friends and family!
Survey
2.0/5
16 Dec 2025
Survey - Macclesfield Audi
Hi, this is with regards to an MOT and Recall request for my Audi Q5 Sportback EJ72PSU which occurred on Monday 8th December.
The first thing I’d like to say is that all staff that I had a touch point with were fantastic. However, I was disappointed with my experience with my MOT for the following reasons.
1. I live in Congleton which is circa 8 miles from the Macclesfield dealership and I was unable to secure a car to get home.
2. As a result I asked about getting a ‘whilst I wait’ service, however none were available.
3. Therefore I had to pay for a taxi service there and back which cost me £50.
4. In addition, I was only notified that my car was ready at 17:45 and wouldn’t be able to pick it up that evening, therefore I had to cancel my plans for the evening and next day as I had no car.
Best regards
Survey
5.0/5
16 Dec 2025
Survey - Macclesfield Audi
Extremely professional service from start to finish, every thing we have come to expect from group 1.
Survey
5.0/5
15 Dec 2025
Survey - Macclesfield Audi
Excellent service throughout. Jelenia Sanchez, the Service Advisor who attended to me, was outstanding. She was professional, friendly, and extremely helpful, keeping me informed at every stage and making the whole process smooth and stress-free.
The service was efficient, transparent, and well organised. A great experience overall and I would highly recommend .
Google
5.0/5
15 Dec 2025
Google - Macclesfield Audi
Survey
5.0/5
15 Dec 2025
Survey - Macclesfield Audi
We are very happy with Jelenia Sanchez‘s customer service. She kept us fully informed during the day without being prompted.
At the end of the day, it was great to drive away in a cleaned car!
Survey
2.0/5
15 Dec 2025
Survey - Macclesfield Audi
Not overly impressed, just seems to be tech replacing human service. Stood looking at Q6, nobody around to talk about it. May as well consult the internet. No courtesy cars but “special arrangement” with Enterprise which landed me in an absolute dog of a car. I then get my car back to find that you have not resolved the problem I reported . You get two stars because the people who I did speak to were lovely and were doing their best
Google
1.0/5
13 Dec 2025
Google - Macclesfield Audi
I purchased my Audi here in July 2024 and explicitly paid for an extended warranty. However, a year later, I received a notification that my warranty was expiring. When I contacted the Macclesfield team, they dismissed my concerns, claiming the message was an error. I double-checked, and my fears were confirmed: the extended warranty had not been applied. After pointing this out, they started ignoring my emails and calls. I was forced to pay out-of-pocket for separate insurance and breakdown cover because my Audi cover had lapsed due to their negligence. They only responded after I escalated the issue to the main Audi Customer Service team (resolution still pending though). Save yourself the stress and avoid transacting with this dealership. Although I love the car, this experience has been so poor that it may be the last Audi I ever buy.

New and used car sales, servicing and MOTs




Welcome to Group 1 Audi Macclesfield located on Star Lane in Macclesfield.

Our team are expertly trained and on-hand to help with all your Sales and Aftersales requirements, so contact us today or use our online tools to book a Audi test-drive, book an Audi service or MOT, value your current Audi or create a personalised quote with our competitive finance. You can also reserve a new or used car from just £199, buy online and have it delivered to your doorstep.  


You can just sell my car to us, even if you don't buy another one. Simply grab an instant online valuation and arrange to drop it in to us at a time to suit you.

It's that simple In just 4 easy steps you can sell your Audi at a competitive price:
  • Online valuation 
  • Contact details 
  • Drop-off
  • Secure payment

Group 1 Audi Macclesfield offer both servicing and MOTs with expert technicians using advanced diagnostic systems and equipment. Servicing your car with us includes many other benefits:

  • Genuine Audi Parts covered with a minimum 1 year warranty
  • A courtesy car, collection and delivery service, or lift, subject to availability
  • A while-you-wait MOT or service, with free Wi-Fi, and complimentary refreshments
  • Free comprehensive vehicle health check examining: tyres, brakes, lights and fluid levels
  • Personalised video of your vehicle inspection from your technician
  • 0% APR finance and spread the cost of repairs with our service plans 
dealership - Audi


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Trusted by customers for many years

We're committed to giving our customers more


Whether you are looking for a brand new or approved used Audi, a service, repair, or MOT, we are committed to giving you more of everything; more choice, more value, and more peace of mind. 

Browse hundreds of new and used Audi cars available in-store. Or browse online and benefit from total convenience with our home delivery or click and collect service. Our Group 1 used cars also come with a minimum of 12 months warranty (excluding bravoauto) and breakdown assistance (excluding bravoauto), at least a 9 month MOT and our multipoint check. Click Why Group 1 below for full details.

Discover more reasons to choose Group 1 below.



With a multitude of car dealerships in Cheshire, it can sometimes be difficult to find one you can trust. With several decades experience in the car trade, Group 1 Audi can offer a service that is truly unique. We’re knowledgeable about the cars we sell, highly attuned to industry price fluctuations and committed to providing a service that is second to none. If you purchase a new or used Audi from our Macclesfield showroom, you can have peace of mind knowing that our prices and standards are unbeatable. To take advantage of the offers available, visit us today or call a member of the team.