Group 1 Audi Macclesfield

Having just purchased an Audi Q4 Etron, having never owned an EV before, I obviously had a lot of questions over this. Harry, the sales manager took the time to explain the car, the way to charge it, where you can charge it. The different running modes and all the features of the vehicle Making sure the vehicle was in its best condition when I was due to collect it, in 36 hours The after sales care was also second to none making sure I was completely happy with the car Top quality service

I honestly cannot recommend Harry at Macclesfield Audi highly enough. From the very first conversation right through to finalising the car, the level of service he provided was exceptional. Harry was friendly, approachable and genuinely brilliant throughout the entire process. One thing that really stood out was how comfortable he made me feel. Rather than feeling like I was dealing with someone I’d only just met, he made it feel like I was dealing with a mate I’d known for years. He built that rapport so naturally, which made the whole experience even more enjoyable. Nothing ever felt like too much trouble, and I never once felt pressured. He took the time to understand exactly what I was looking for, helped me make the right decision when choosing my car and made the whole process feel straightforward from beginning to end. His communication was also spot on. He kept me updated every step of the way, always explaining what was happening, what the next steps were and exactly what I needed to do. I was never left wondering where things stood or having to chase for information. He also took the time to break down all the figures clearly, making sure I understood everything and felt comfortable with the decisions I was making. On top of all that, Harry went above and beyond by throwing in a few extras, which was a really lovely gesture and genuinely appreciated. It’s those little touches that make such a difference and show that someone genuinely cares about their customers. Harry made it an absolute pleasure from start to finish. His knowledge, professionalism, honesty and, above all, his personable approach really made all the difference. A massive thank you to Harry for all his help. Macclesfield Audi are lucky to have someone like him representing the dealership. If you’re thinking of buying a car from there, I’d wholeheartedly recommend asking for Harry. Outstanding service from start to finish!

Fantastic service today from Harry Fearn.couldn’t have been more helpful and informative .made the process of buying a car very easy.Very competent member of staff highly recommend. Peter Bozon

Liam was really friendly and professional. He even offered to pick me up from the train station, which was very kind of him. Really appreciated the gesture and had a great experience overall!

Superb service from Macclesfield Audi. I spotted a car I would like to buy but the dealership was 165 miles from my house. Harry Fearn answered my enquiry. What a guy. Even though I’ve never met him we chatted on the phone and I discussed with him what I was looking for in a car. He gave me all the info I needed. Unfortunately due to a family issue I had to abandon my search. He called me up and I explained my situation. Very understanding and not a pushy salesman. He said he’d leave me alone and call me in a week to check in, Which he did. Unfortunately the car I was interested in was sold but Harry said he’d keep looking for one for me. I spoke to Harry today and told him I’d since found a similar car at my local Norwich Audi dealership. Some salesmen would have just said ok and bye! Not Harry, asked me all about the car I was getting, he was very interested and that meant something to me. It would have been nice to do a deal with Harry, maybe next time. I’ve saved his contact for the future. Thanks again Harry 👌🏻

Helpful staff. Great place to get your car serviced.

Harry was super helpful and secured us a great deal. Very pleased.

My experience buying a Q2 was made easier by Liam and Simon's excellent support. They were both professional and friendly and walked me through the process. This was at a difficult time for me personally. Many thanks.

Extremely positive response immediately to my request for info on a vehicle i was interested in; even though it meant I took it no further. Thanks Harry, we need more honesty like this!