Group 1 Audi Macclesfield

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Myself and my partner, Karen, decided to go and have a look around various cars as the car we had was coming to the end of the agreement so we thought we would call in at Macclesfield Audi, our intentions were just to look at used vehicles and what was available. We parked and started to look at what was available, a red 22 plate Q2 caught our eye, as we were looking around it, a salesman came up to us and introduced himself, his name was Nathan, very polite, he enquired what we were looking for, we told of our plans and really we were just weighing our options, Nathan offered to make the keys available for the Q2 so we could have a look inside, we accepted and he located the vehicle keys and left us to it for a few minutes. We really liked the car, when Nathan returned we expressed our interest but we were noy really ready to move ahead with any deal as we were only out to look around some other makes to which Nathan said it was no problem, he then pointed out the option on the new Q2, which we found interesting, Nathan offered us a test drive in the red Q2, so we decided to do and really liked the car. When we returned Nathan said he would bring over from the holding yard, a new Q2 for us to look at, he brought over a Daytona Grey Q2, me and Karen loved the colour and on looking around the car fell in love with it. we were still not one hundred percent sure on going for the deal and decided to think on it for a couple of days and decide on which model we would decide on using the "build your Audi on the web site" to which Nathan said no problem took a few details of our car in preparation if we decided to move ahead with the vehicle, Nathan thanked us for our interest and we said we would be in touch. On our way home we discussed the car, we both liked it, so at home i got on the internet and searched the options, we decided what we both liked and we called Nathan later that day and said we would like to move on with the deal but a red Q2 the same speck as the one we had looked at, unfortunately there were no red ones available so we decide to have the one we had viewed. We have to give a big thank you to Nathan and the team at Macclesfield Audi for sorting us a great deal, most of the process was done over the phone, very conveniently and when it came to hand over it was quick and enjoyable, Nathan took us out to the car, showed us around and made sure we were ok with all the controls and functions and helped us set up all the necessary media and phone connection also the my Audi APP which is truly brilliant, all in all, Nathan and the staff, including the very helpful receptionist, who made us very welcome and kept us supplied with refreshments, really made the whole experience enjoyable and hassle free, so a very big thank you to all from myself and Karen.

Fantastic experience and sales man Josh was brilliant and very knowledgeable and professional

Exceptional experience buying our new car with Harry……from start to finish it’s been an absolute pleasure, with no stress! Was great to finally deal with a car salesman who cut out the nonsense back and forth and got the deal straight to where we needed to be……Harry was knowledgeable, friendly and explained all our options clearly, he kept us updated regularly and nothing was too much trouble!…….he even went the extra mile adding them extra touches to make our car purchase that little bit more special 😉……Handover was seamless and efficient, which allowed the excitement of a new car to continue, even through the process of completing the paperwork! When it’s time for our next Audi we will be without doubt visiting Harry again 👍 Also a shout out to the receptionist who was friendly and welcoming 😁

Customer service and duration of MOT inspection to the highest quality!

Joshua Bennett from Audi Macclesfield really looked after us and explained everything really well and was very friendly and supportive. Josh left no stone unturned and helped us in every way possible. Happy with my new car and very thankful to Josh for all his efforts. Josh managed to get the whole process sorted very quickly from A-Z within 3 days!

I honestly couldn’t recommend Josh enough! From the very start, he went above and beyond to make the whole experience as easy and relaxed as possible. He explained everything clearly, from the cars in stock and the part-exchange process to the different cover options, and has continued to answer any questions I’ve had throughout. I originally went in just for a browse, then came back for a test drive the next day, and now I’m the very proud owner of my UNREAL Audi A1! At no point did I feel pressured, which made the whole experience so enjoyable. Buying a car can feel like a big decision, but Josh made everything feel straightforward, relaxed and exciting. I can’t thank him enough for all his help and advice. He’s brilliant at his job and a real credit to the team. I’m absolutely loving my new car and couldn’t be happier with the whole experience! 🤍

excellent service provided