Read our reviews

Google
5.0/5
30 May 2026
Google - Group 1 Ipswich BMW
Excellent transaction from start to finish, highest level of communication and customer service provided by Fern of the sales team. This is how it should be done ✔️
Google
5.0/5
29 May 2026
Google - Group 1 Ipswich BMW
10/10 experience from start to finish with Sam. Really knowledgable, listens to what you are looking for and what matters most to you. Found the perfect car and discussed all the relevant add ons and extras. Was also very accommodating of my schedule to make time for me when I needed his help. Will definitely return to Sam.
Google
5.0/5
29 May 2026
Google - Group 1 Ipswich BMW
I recently purchased a new car and was extremely impressed with the level of customer service and attention to detail provided by Sam O’Rourke throughout the entire process. Everything was carefully explained from start to finish, and I genuinely felt I was given a personalised and bespoke experience tailored to my needs. Sam was professional, knowledgeable, and supportive at every stage, right through to collecting the car — and the excellent after-sales support has continued since. It’s rare to find this level of care and commitment to customers nowadays. I would definitely recommend Sam O’Rourke to anyone looking to purchase a new car. A fantastic experience all round.
Google
5.0/5
25 May 2026
Google - Group 1 Ipswich BMW
Google
5.0/5
21 May 2026
Google - Group 1 Ipswich BMW
Amazing customer service again. Of course the prices are a little high because they have a dealership and no arguing with that and no problem. I tried to get my tyres replaced after they failed the MOT elsewhere for cheaper but got let down big-time bye Formula One tires around the corner. So had to eat Humble Pie and go back to BMW and ask them to fit the tyres. They gave me a discount on the tyres and then got the MOT redone. And of course could work in their office and drink coffee while waiting. Cannot praise the staff enough, especially Adele helping us yesterday and I think it was cyan today.
Google
5.0/5
20 May 2026
Google - Group 1 Ipswich BMW
I recently visited BMW in Ipswich to enquire about a new company car for my business. I was looked after by Sam who went through different vehicles & options with me. I ended up ordering a new EV which I collected last Friday. I found the overall experience very satisfying and stress free. Sam was the main man behind the deal sorting everything from when the order was placed, through to the car hand over. The process was done & dusted in 4 weeks. The car itself is absolutely spot on and I couldn’t be more pleased. Thanks to BMW and Sam for looking after me so well. No doubt I’ll be using their services in the future. James - ATR Electrical
Google
5.0/5
11 May 2026
Google - Group 1 Ipswich BMW
i love this place. i bought 10 bmws
Google
1.0/5
11 May 2026
Google - Group 1 Ipswich BMW
Very disappointing experience with BMW Ipswich. 0 Stars Travelled from West Yorkshire for a 7-hour round trip after specifically asking for the vehicle to be thoroughly checked before we travelled. Upon arrival, the car had multiple cosmetic and condition issues that were never disclosed beforehand. The appointment felt rushed and unorganised, and the level of customer service from Stephen Owen was poor throughout. Very little appreciation was shown for the time and distance travelled. Whilst the deposit was refunded, no goodwill whatsoever was offered towards the wasted journey and travel costs. I don’t usually leave reviews, but this experience genuinely left a bad impression. My advice: pay slightly more and buy from a reputable dealer closer to home with better transparency and customer service.
Google
5.0/5
10 May 2026
Google - Group 1 Ipswich BMW
Fantastic customer service. Quick booking received. They managed to get my car fixed in the time I needed it back. Coffee is great too 😁
Google
2.0/5
9 May 2026
Google - Group 1 Ipswich BMW
Terrible service experience. Booked online, carefully explained I had replaced the (expensive) cabin filter so not to repeat that as I had installed a superior filter, Bosch professional version. Ignored my written instructions. No call to say it was ready. Wasted 2 hours of my weekend to collect it. Car not driven to the front for collection: every other time I had a service this was standard. No apologies, the blame passed to the new receptionist. That leaves a very poor impression. Instead of explaining what needed to be done on the service (first in this car) there were threats that if the recommendations were not accepted, they would invalidate the warranty. As if the cabin air filter would cause harm. I purchased the car from this dealer. Shockingly bad.

New and used car sales, servicing and MOTs




Welcome to Group 1 BMW Ipswich located on 667 Norwich Road, Ipswich in Suffolk

Our team are expertly trained and on-hand to help with all your Sales and Aftersales requirements, so contact us today or use our online tools to book a BMW test-drive, book a BMW service or MOT, value your current BMW or create a personalised quote with our competitive finance. You can also reserve a new or used car from just £199, buy online and have it delivered to your doorstep.  


You can just sell your current BMW to us, even if you don't buy another one. Simply grab an instant online valuation and arrange to drop it in to us at a time to suit you.

It's that simple In just 4 easy steps you can sell your BMW at a competitive price:
  • Online valuation 
  • Contact details 
  • Drop-off
  • Secure payment


Group 1 BMW Ipswich offer both servicing and MOTs with expert technicians using advanced diagnostic systems and equipment. Servicing your car with us includes many other benefits:

  • Genuine BMW Parts covered with a minimum 1 year warranty
  • A courtesy car, collection and delivery service, or lift, subject to availability
  • A while-you-wait MOT or service, with free Wi-Fi, and complimentary refreshments
  • Free comprehensive vehicle health check examining: tyres, brakes, lights and fluid levels
  • Personalised video of your vehicle inspection from your technician
  • 0% APR finance and spread the cost of repairs with our service plans 
dealership - BMW


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Trusted by customers for many years

We're committed to giving our customers more


Whether you are looking for a brand new or approved used BMW, a service, repair, or MOT, we are committed to giving you more of everything; more choice, more value, and more peace of mind. 

Browse hundreds of new and used BMW cars available in-store. Or browse online and benefit from total convenience with our home delivery or click and collect service.

Discover more reasons to choose Group 1 below.



Group 1 Ipswich BMW – approved used and new BMWs

From buying your first BMW to annual MOTs and servicing, our staff at Group 1 Ipswich BMW are here ensure your every need is covered by our first-rate customer service. If you’d like to talk with our friendly, expert team in person, feel free to get in touch to chat further. Whatever you need, our Suffolk-based team are always here to help.

Great financing deals at Group 1 Ipswich BMW

From the moment you step through the doors of our BMW Retail Centre in the heart of Suffolk, you’ll experience first-class customer service from our expert, knowledgeable team. Whether you’re interested in purchasing a car or simply need an annual MOT, you’ll be in safe hands at Group 1 Ipswich BMW.

At our Ipswich Centre, we offer:

  • Both new and approved used BMWs
  • Competitive financing options for personal and business customers
  • Flexible corporate leasing agreements
  • MOTs and servicing with genuine BMW parts at our eight bay service Centre
  • Post-purchase customer service

Whatever you need, our team are here to offer their honest advice tailored to your requirements.

Where to find Group 1 Ipswich BMW

Our BMW Retail Centre is within easy reach of nearby towns including Felixstowe, Woodbridge, Stowmarket and Saxmundham. If you’re travelling from the south, head east on the A12, then follow the A14 towards Bury St. Edmunds before taking exit 53 towards Ipswich town centre. Then take the second exit of the second roundabout, and Group 1 Ipswich BMW will be on your right.

If you’re travelling from the southeast, simply follow the A14 directions above. We look forward to welcoming you soon.