Group 1 Jaguar Chester
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On arrival at the appointed time I was given a box, told that the garage would not fit the part as it would not take liability. As a retired barrister I would dispute this. At no point was my car looked at.
All the young man appeared interested in was getting a good review. I would counsel him that good reviews follow directly from outstanding work, in this case customer service. In this customers view, although admittedly not made by him personally, the promise of help to fit the part and the very sane comment that the vehicle would be looked at were not upheld.
There appears to be a disconnect between customer facing staff and those actually doing the job. I appreciate that Landrover is a large organisation but sometimes there are too many people between the customer and those actually performing the work.
The part remains untouched. A waste of my time and your resources.
Car wheel mud surround not fixed back properly and rubbing on wheel
Regards Nick Smith
Jaguar used car sales, servicing and MOTs
Welcome to Group 1 Jaguar Chester located on Sealand Road in Chester.
Our team are expertly trained and on-hand to help with all your Sales and Aftersales requirements, so contact us today or use our online tools to book a Jaguar test-drive, book a Jaguar service or MOT, sell my car or create a personalised quote with our competitive finance. You can also reserve a used car from just £199, buy online and have it delivered to your doorstep.
You can just sell my car to us, even if you don't buy another one. Simply grab an instant online valuation and arrange to drop it in to us at a time to suit you.
It's that simple In just 4 easy steps you can sell your Jaguar at a competitive price:
- Online valuation
- Contact details
- Drop-off
- Secure payment
Group 1 Jaguar Chester offer both servicing and MOTs with expert technicians using advanced diagnostic systems and equipment. Servicing your car with us includes many other benefits:
- Genuine Jaguar Parts covered with a minimum 1 year warranty
- A courtesy car, collection and delivery service, or lift, subject to availability
- A while-you-wait MOT or service, with free Wi-Fi, and complimentary refreshments
- Free comprehensive vehicle health check examining: tyres, brakes, lights and fluid levels
- Personalised video of your vehicle inspection from your technician
- 0% APR finance and spread the cost of repairs with our service plans
Trusted by customers for many years
We're committed to giving our customers more
If you're looking for an approved used Jaguar, a service, repair, or MOT, we are committed to giving you more of everything: more choice, more value, and more peace of mind.
Browse hundreds of used Jaguar cars available in-store. Or browse online and benefit from total convenience with our home delivery or click and collect service.
Discover more reasons to choose Group 1 below.
For an extensive choice of Approved Used cars, visit Group 1 Jaguar. At our state-of-the-art dealership on Sealand Road you'll find experienced, friendly staff with a thorough knowledge of the Jaguar range.
Today's world-class Jaguar model range comprises the XE and XF saloons and XF Sportbrake, F-TYPE sports car, F-PACE performance SUV, E-PACE compact performance SUV and all-electric performance SUV, the I-PACE. From 2025, Jaguar will become a pure electric modern luxury brand with a dramatically beautiful portfolio of emotionally engaging designs and pioneering next-generation technologies. The journey towards electrification is already underway, with a range of mild-hybrid, plug-in hybrid, and full-electric models available today.
If you're searching for a used Jaguar, we can help. What's more, as we're part of one of the largest franchised dealer groups in the UK, you can be confident you'll always receive the very best customer service and aftercare support.
We're proud to be a Jaguar partner in the UK and look forward to welcoming you.
Contact Group 1 Jaguar today to start your adventure, and benefit from the range of options available to you when buying and servicing through an official authorised Jaguar dealer here in Chester.
The car was left largely unusable and your staff were not even willing to expedite any sort of resolution.
If I were able to prove this I would be taking legal action.