Group 1 Jaguar Norwich

4.4 /5
1,106 reviews

COME & TEST-DRIVE AT OUR NEW JAGUAR LAND ROVER SHOWROOM

Our relocated site on Maple Way, Postwick, Norwich NR13 5HB is now open.

You’ll enjoy a completely new retail experience as you discover a refreshingly expansive space in which to explore our entire range of vehicles.

 

Read our reviews

Survey
1.0/5
20 Apr 2026
Survey - Group 1 Jaguar Norwich
Truly terrible experience.
Survey
5.0/5
20 Apr 2026
Survey - Group 1 Jaguar Norwich
The member of staff dealing with me was Sharon. She was wonderful.
Nobody has answered my query about how a car with only 13,000 miles could develop a HV fault. JLR considered the average life of a HV battery to be well over 100,000 miles!
To make matters worse the HV batteries were on back order. We had a Ford hire car from Enterprise and it was only when I contacted JLR head office, the HV battery was expedited to Group 1 in Norwich.
For such a lovely Range Rover car to be exchanged for a Ford for over three weeks is unacceptable.
This is a sorry state of affairs and I worry about the viability of JLR as a company.
Survey
5.0/5
20 Apr 2026
Survey - Group 1 Jaguar Norwich
Came in for call back and issues that I have had recently with oil
Survey
5.0/5
20 Apr 2026
Survey - Group 1 Jaguar Norwich
Staff were friendly and polite, offering to wash our vehicle. very happy with the outcome.
Survey
5.0/5
20 Apr 2026
Survey - Group 1 Jaguar Norwich
Every thing excellent Sharon was very good
Survey
5.0/5
20 Apr 2026
Survey - Group 1 Jaguar Norwich
Following an intermittent issue with the cars audio system not being able to select a source, from brand new it was identified that a unit needed replacing. As I required a loan car I had to wait several weeks for one to be available. When I dropped the car of to be repaired everything was fine, however a few hours later I received a call to say that they needed the car for an additional day so I kept the loan car for another day. When I collected the car I received some complementary gifts as a good will gesture. Overall I was very happy with the level of service.
Google
5.0/5
20 Apr 2026
Google - Group 1 Jaguar Norwich
After initial issue caused by central booking for service, the team at Norwich turned things around and made amends for what could have been a disaster. Well done to Norwich Group 1.
Survey
5.0/5
20 Apr 2026
Survey - Group 1 Jaguar Norwich
A tale of two halves. Firstly I had booked a major service to my Range Rover (Service + Timing Belts) around six weeks in advance. Apparently this was through a central booking service, which I was unaware of. When I arrived first thing I was warned my car was unlikely to be completed that day. As I needed my ‘tow’ car the following day this was an issue.
Later that day it was confirmed that my car couldn’t be done that day. This is where the service advisor and customer services department worked a solution with me. From that point I received excellent service from them and the Technician who completed the work. The team at Norwich turned things from a disaster (caused by central booking) into a much better outcome.
Google
5.0/5
20 Apr 2026
Google - Group 1 Jaguar Norwich
Excellent service from start to finish.
Survey
5.0/5
20 Apr 2026
Survey - Group 1 Jaguar Norwich
Excellent service - was looked after from entering dealership to my car being ready. The quality of the work was excellent and having car cleaned inside and out was a great bonus. Thanks to Sharon for ensuring my stay was a pleasurable one.

Jaguar used car sales, servicing and MOTs



Welcome to Group 1 Jaguar Norwich located on Cromer Road in Norwich. 
 
Our team are expertly trained and on-hand to help with all your Sales and Aftersales requirements, so contact us today or use our online tools to book a Jaguar test-drive, book a Jaguar service or MOT, sell my car or create a personalised quote with our competitive finance. You can also reserve a used car from just £199, buy online and have it delivered to your doorstep.  


You can just sell my car to us, even if you don't buy another one. Simply grab an instant online valuation and arrange to drop it in to us at a time to suit you.

It's that simple In just 4 easy steps you can sell your Jaguar at a competitive price:

  • Online valuation 
  • Contact details 
  • Drop-off
  • Secure payment


Group 1 Jaguar Norwich offer both servicing and MOTs with expert technicians using advanced diagnostic systems and equipment. Servicing your car with us includes many other benefits:

  • Genuine Jaguar Parts covered with a minimum 1 year warranty
  • A courtesy car, collection and delivery service, or lift, subject to availability
  • A while-you-wait MOT or service, with free Wi-Fi, and complimentary refreshments
  • Free comprehensive vehicle health check examining: tyres, brakes, lights and fluid levels
  • Personalised video of your vehicle inspection from your technician
  • 0% APR finance and spread the cost of repairs with our service plans 
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Trusted by customers for many years

We're committed to giving our customers more

If you're looking for an approved used Jaguar, a service, repair, or MOT, we are committed to giving you more of everything: more choice, more value, and more peace of mind. 

Browse hundreds of used Jaguar cars available in-store. Or browse online and benefit from total convenience with our home delivery or click and collect service. 

Discover more reasons to choose Group 1 below.



For an extensive choice of Approved Used cars, visit Group 1 Jaguar. At our dealership on Cromer Road you'll find experienced, friendly staff with a thorough knowledge of the Jaguar range. 

Today's world-class Jaguar model range comprises the XE and XF saloons and XF Sportbrake, F-TYPE sports car, F-PACE performance SUV, E-PACE compact performance SUV and all-electric performance SUV, the I-PACE. From 2025 Jaguar will become a pure electric modern luxury brand with a dramatically beautiful new portfolio of emotionally engaging designs and pioneering next-generation technologies. The journey towards electrification is already underway with a range of mild and plug-in hybrid and full electric models available today.

If you're searching for a used Jaguar, we'll be able to help. What's more, as we're part of one of the largest franchised dealer groups in the UK, you can be sure of always receiving the very best customer service and aftercare support. 

We're proud to be a partner of Jaguar in the UK and look forward to welcoming you. 

Contact Group 1 Jaguar today to start your adventure, and benefit from the range of options available to you when buying and servicing through an official authorised Jaguar dealer here in Norwich.