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Google
5.0/5
13 Dec 2025
Google - Mercedes-Benz of Cheshire Oaks
Had a test drive and sales discussion with Wayne. Extremely helpful.
Google
1.0/5
13 Dec 2025
Google - Mercedes-Benz of Cheshire Oaks
Not the experience I expected from Mercedes. I bought my car from a different Mercedes branch (Bedford) where the experience was absolutely fantastic. When I took my car to this branch in Cheshire Oaks, unfortunately it was a different story. Credit where it’s due - Rebecca was absolutely lovely when booking my car in. A pleasure to deal with. From there it went down hill. Miscommunications between the colleagues - throughout the day while my car was in, I was called by 3 different members of the team who were clearly not on the same page. Phone calls throughout the day, which turned what could have been a short transaction into what felt like a long saga. I was told to expect a call back, 3 hours later there was still no word. Overall it just felt really disjointed. I felt as though Scott was very condescending. I was so put off that I instead went around the corner to purchase from a different brand.
Google
5.0/5
10 Dec 2025
Google - Mercedes-Benz of Cheshire Oaks
Collected my vehicle today after its annual service. Top notch as usual, very pleased, in and out in five minutes, big thanks to Demi and Lauren.
Google
5.0/5
5 Dec 2025
Google - Mercedes-Benz of Cheshire Oaks
Great staff very helpful
Google
5.0/5
5 Dec 2025
Google - Mercedes-Benz of Cheshire Oaks
Had a good experience looking for a Mercedes Benz car and great customer service from Bobby
Google
5.0/5
5 Dec 2025
Google - Mercedes-Benz of Cheshire Oaks
Had a phone call with aaran ford today and he was excellent and he was very informative about what I was looking for and answered any questions I had Very happy with the service
Survey
5.0/5
1 Dec 2025
Survey - Mercedes-Benz of Cheshire Oaks
Despite some hiccups with the aftersales team post purchasing my new car, i'll leave this review solely for the sales team.
Dealing with Aaran, i couldnt really have asked for a better sales exec. Brilliant all the way through the process, any issues were explained and dealt with all the way up to the handover and after. I couldnt recommend Aaran enough - a true credit to the business at Mercedes of Cheshire Oaks.
Kian.
Google
5.0/5
30 Nov 2025
Google - Mercedes-Benz of Cheshire Oaks
Such a fantastic service given to us from Jack at Mercedes-Benz of Cheshire Oaks . Nothing was too much trouble , he was helpful , informative , very patient and reassuring . He understood what we liked and more importantly listened to what we didn’t like and what wouldn’t work for us as a family. The recommendations he gave of car models to suit our needs was perfect ! We are so happy with our purchase and would recommend to everyone to visit if they where thinking of buying a car.
Google
1.0/5
25 Nov 2025
Google - Mercedes-Benz of Cheshire Oaks
Aftercare service is very poor. Purchased my car in April. Went there last week as a very loud vibrating noise coming from the fan. Mentioned it to the lady at the counter that it could possibly be leaves. This is what she said..... "Thats not covered under the warranty and will cost £210" Then proceeded to chat to her colleague without offering any further assistance and No offer for someone to look at it . Love my car but don't love the aftercare you receive!!
Google
5.0/5
24 Nov 2025
Google - Mercedes-Benz of Cheshire Oaks
Outstanding service from Mercedes-Benz Chester I recently contacted the service department regarding the service history for my Smart Forfour EV and was blown away by how helpful and efficient the team was. A special thank you to Tracy Nicholls and Scott who responded straight away with exactly what I needed — friendly, professional, and a real credit to the dealership. It’s rare to find this level of customer care these days. Highly recommended and will definitely return for future service or vehicle needs!

New and used car sales, servicing and MOTs




Welcome to Group 1 Mercedes-Benz Cheshire Oaks located on Longlooms Road East, Ellesmere Port in Cheshire. 
 
Our team are expertly trained and on-hand to help with all your Sales and Aftersales requirements, so contact us today or use our online tools to book a smart test-drive, book a Mercedes-Benz service or MOT, sell my car or create a personalised quote with our competitive finance. You can also reserve a new or used car from just £199, buy online and have it delivered to your doorstep.  


You can just sell my car to us, even if you don't buy another one. Simply grab an instant online valuation and arrange to drop it in to us at a time to suit you.

It's that simple In just 4 easy steps you can sell your Mercedes-Benz at a competitive price:

  • Online valuation 
  • Contact details 
  • Drop-off
  • Secure payment


Group 1 Mercedes-Benz Cheshire Oaks offer both servicing and MOTs with expert technicians using advanced diagnostic systems and equipment. Servicing your car with us includes many other benefits:

  • Genuine Mercedes-Benz Parts covered with a minimum 1 year warranty
  • A courtesy car, collection and delivery service, or lift, subject to availability
  • A while-you-wait MOT or service, with free Wi-Fi, and complimentary refreshments
  • Free comprehensive vehicle health check examining: tyres, brakes, lights and fluid levels
  • Personalised video of your vehicle inspection from your technician
  • 0% APR finance and spread the cost of repairs with our service plans 
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Trusted by customers for many years

We're committed to giving our customers more


Whether you are looking for a brand new or approved used Mercedes-Benz, a service, repair, or MOT, we are committed to giving you more of everything; more choice, more value, and more peace of mind. 

Browse hundreds of new and used Mercedes-Benz cars available in-store. Or browse online and benefit from total convenience with our home delivery or click and collect service. Our Group 1 used cars also come with a minimum of 12 months warranty (excluding bravoauto) and breakdown assistance (excluding bravoauto), at least a 9 month MOT and our multipoint check. 

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