Read our reviews

Survey
5.0/5
4 Mar 2026
Survey - Mercedes-Benz and smart of Derby
Fantastic service from the first phone call to the having minor issues with my car sorted. Nothing was too much trouble and lots of contact to make sure I was happy. I was very pleased with the initial service from Aman, and then from Donna in the service team. all round a great experience
Survey
4.0/5
4 Mar 2026
Survey - Mercedes-Benz and smart of Derby
Efficient, friendly faces at reception, thorough report, great facilities in waiting area, clean , not so smiley around showroom, prices expensive, extended warranty prices extortionate....
Survey
4.0/5
2 Mar 2026
Survey - Mercedes-Benz and smart of Derby
Booked in for an SOS issue, diagnosed but re booked due to parts availability.
Survey
5.0/5
2 Mar 2026
Survey - Mercedes-Benz and smart of Derby
Andres was brilliant from start to finish
Survey
4.0/5
2 Mar 2026
Survey - Mercedes-Benz and smart of Derby
We’ve been a customer of Mercedes of Derby since 2006. I was in the motor trade for 42yrs and ended up owning a Opel dealership and a Vauxhall main dealer when Opel pulled out of England.and went to Island. Our business was built around customer satisfaction.We have a service contract and extended warranty on our car. My only disappointment with your dealership is since it’s been taken over is that you don’t collect a deliver our car when it’s due for it’s annual service and mot. Unfortunately I had to complain to your service director to get the car collected for service. To be fair they do now. Kind regards John Wright.
Survey
5.0/5
2 Mar 2026
Survey - Mercedes-Benz and smart of Derby
The service was quick, polite & efficient. The communication of issues was clear & detailed. I was very happy with the service provided.
Survey
3.0/5
2 Mar 2026
Survey - Mercedes-Benz and smart of Derby
Dealership was fine. Very helpful and arranged a hire car. But car is not fixed. On returning home, once pluggged in to charge, the wallbox tripped out and wont reset. I can now only charge the car through 3kwh charger - and STILL there is an intermittent fault meaning the car will not charge from a timed switch. (and there is no functionality in the car to set a charging schedule). So unless I start the charging manually at midnight I cannot charge the car off peak. This is not at all satisfactory - and I cant believe this is not a problem.
Survey
5.0/5
28 Feb 2026
Survey - Mercedes-Benz and smart of Derby
Extremely well organised ,
AutoTrader UK
1.0/5
27 Feb 2026
AutoTrader UK - Mercedes-Benz and smart of Derby
Terrible, I put down a deposit on a Mercedes v Class and the next day they told me it was Sold, Also they Told Me it Would Take 5 Days To Get My Refund!!! I'm Still Waiting,Useless Avoid
Survey
2.0/5
27 Feb 2026
Survey - Mercedes-Benz and smart of Derby
Whilst the actual work carried out was to my complete satisfaction, the dealership didn’t undertake the below as requested as part of the booking
No wash and vac was done,despite it being on the job sheet to do so
No vehicle valuation was carried out, despite it being on the job sheet to do so
No details of the service plan were given, despite my request on the job sheet for further information

New and used car sales, servicing and MOTs




Welcome to Group 1 Mercedes-Benz Derby located on St. Christopher's Way, Pride Park in Derby.
 
Our team are expertly trained and on-hand to help with all your Sales and Aftersales requirements, so contact us today or use our online tools to book a smart test-drive, book a Mercedes-Benz service or MOT, sell my car or create a personalised quote with our competitive finance. You can also reserve a new or used car from just £199, buy online and have it delivered to your doorstep.  


You can just sell my car to us, even if you don't buy another one. Simply grab an instant online valuation and arrange to drop it in to us at a time to suit you.

It's that simple In just 4 easy steps you can sell your Mercedes-Benz at a competitive price:
  • Online valuation 
  • Contact details 
  • Drop-off
  • Secure payment


Group 1 Mercedes-Benz Derby offer both servicing and MOTs with expert technicians using advanced diagnostic systems and equipment. Servicing your car with us includes many other benefits:

  • Genuine Mercedes-Benz Parts covered with a minimum 1 year warranty
  • A courtesy car, collection and delivery service, or lift, subject to availability
  • A while-you-wait MOT or service, with free Wi-Fi, and complimentary refreshments
  • Free comprehensive vehicle health check examining: tyres, brakes, lights and fluid levels
  • Personalised video of your vehicle inspection from your technician
  • 0% APR finance and spread the cost of repairs with our service plans 
dealership - Mercedes 2


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Trusted by customers for many years

We're committed to giving our customers more


Whether you are looking for a brand new or approved used Mercedes-Benz, a service, repair, or MOT, we are committed to giving you more of everything; more choice, more value, and more peace of mind. 

Browse hundreds of new and used Mercedes-Benz cars available in-store. Or browse online and benefit from total convenience with our home delivery or click and collect service. Our Group 1 used cars also come with a minimum of 12 months warranty (excluding bravoauto) and breakdown assistance (excluding bravoauto), at least a 9 month MOT and our multipoint check. 



Mercedes-Benz of Derby

From buying your Mercedes-Benz to annual MOT’s and Servicing, our staff at Group 1 Mercedes-Benz of Derby are here to ensure your every need is covered by our first-rate customer service. If you’d like to talk with our friendly, expert team in person, feel free to get in touch to chat further. Whatever you need, our team are always here to help.

Mercedes-Benz of Derby offers a wide range of New and Approved Used Mercedes-Benz vehicles, all offering great deals and competitive finance options to suit all desire and budgets. We can also provide details on small business and fleet purchased and have dedicated Mercedes-Benz Servicing and Parts teams on site. Also why not find out more about our EQ Range and discover the fascination of Mercedes EQ: intelligent electromobility, driving pleasure, suitability for everyday use and maximum safety. Explore the benefits of driving electric.