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4.4 /5
4,710 reviews

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Survey
5.0/5
17 Jun 2026
Survey - Mercedes-Benz of Leicester
Excellent
Just way I like it
Thank you
Survey
5.0/5
16 Jun 2026
Survey - Mercedes-Benz of Leicester
Excellent experience from start to finish. Service technician, Ali, was very thorough and professional. All questions were answered, and communication throughout was exceptional. Thank you.
Google
5.0/5
16 Jun 2026
Google - Mercedes-Benz of Leicester
If you want great customer service from Mercedes Leicester, don't waste your time speaking to the reception team, as they often seem unaware of what's happening. Instead, ask for Lewis Davis. Lewis helped my daughter purchase her first car and went above and beyond to make sure she got exactly what she wanted. The car was ready for collection within just four days, which was fantastic. Unfortunately, there was some minor upholstery damage that Lewis wasn't aware of, as it had not been reported to him by the valeting team. However, as soon as we highlighted the issue, he took ownership of it immediately. From day one, he kept us informed and provided updates almost every day until the matter was resolved. Lewis Davis: 6/5 ⭐ Reception Team: 2/5 ⭐ Thank you, Lewis, for your outstanding customer service and dedication.
Google
5.0/5
16 Jun 2026
Google - Mercedes-Benz of Leicester
Jim in the service department was great to deal with — polite, helpful, and genuinely understood my needs. He sourced a loan car for me and provided excellent service overall. Communication could have been a little better, but overall it was a pleasant experience with Jim. Thanks, Mr Chopra
Google
1.0/5
16 Jun 2026
Google - Mercedes-Benz of Leicester
If you planning to buy a car from here, please do not put your deposit down unless you are approved for the finance. I put my deposit down to them, they came up with brokers that have 18% interest rates and I cancelled it, I have told them to cancel my application and 12 days still I haven't received my deposit back. I have been chasing them again and again, still haven't received my money.
Google
1.0/5
16 Jun 2026
Google - Mercedes-Benz of Leicester
Survey
1.0/5
16 Jun 2026
Survey - Mercedes-Benz of Leicester
I'll always say poor since no one has ever got back to me about my original comment over a year ago!! I purchased my car neraly 2 years ago and its first service and MOT since the purchase was last year. Since the purchase and Service last no one and I mean no one mentioned to me the gear box was due a service!! I had to bring it in complaining about the gears only to be told nothing wrong..........but it's overdue a gearbox service, 'maybe do that first'!! Very Poor!
Survey
3.0/5
16 Jun 2026
Survey - Mercedes-Benz of Leicester
You are far too expensive
Google
1.0/5
15 Jun 2026
Google - Mercedes-Benz of Leicester
Very poor service. I had an MOT booked which took 3 hours. On making the booking I was told that I could wait at the dealership. The inspection report also had issue’s missing, issues that had been noticed in previous reports.
Survey
1.0/5
15 Jun 2026
Survey - Mercedes-Benz of Leicester
I had an MOT booked which took 3 hours to complete, I was waiting at the dealership for the full three hours. After 45 mins I was given an apology and told that there is a shortage of technicians as some are on leave. The car was ready at 16:00. Also, the inspection report had some issues missing that had been noticed in previous inspections, the car colour was also missing.

New and used car sales, servicing and MOTs




Welcome to Group 1 Mercedes-Benz Leicester located on St. George's Way in Leicester.
 
Our team are expertly trained and on-hand to help with all your Sales and Aftersales requirements, so contact us today or use our online tools to book a smart test-drive, book a Mercedes-Benz service or MOT, sell my car or create a personalised quote with our competitive finance. You can also reserve a new or used car from just £199, buy online and have it delivered to your doorstep.  


You can just sell my car to us, even if you don't buy another one. Simply grab an instant online valuation and arrange to drop it in to us at a time to suit you.

It's that simple In just 4 easy steps you can sell your Mercedes-Benz at a competitive price:
  • Online valuation 
  • Contact details 
  • Drop-off
  • Secure payment


Group 1 Mercedes-Benz Leicester offer both servicing and MOTs with expert technicians using advanced diagnostic systems and equipment. Servicing your car with us includes many other benefits:

  • Genuine Mercedes-Benz Parts covered with a minimum 1 year warranty
  • A courtesy car, collection and delivery service, or lift, subject to availability
  • A while-you-wait MOT or service, with free Wi-Fi, and complimentary refreshments
  • Free comprehensive vehicle health check examining: tyres, brakes, lights and fluid levels
  • Personalised video of your vehicle inspection from your technician
  • 0% APR finance and spread the cost of repairs with our service plans 
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Trusted by customers for many years

We're committed to giving our customers more


Whether you are looking for a brand new or approved used Mercedes-Benz, a service, repair, or MOT, we are committed to giving you more of everything; more choice, more value, and more peace of mind. 

Browse hundreds of new and used Mercedes-Benz cars available in-store. Or browse online and benefit from total convenience with our home delivery or click and collect service. Our Group 1 used cars also come with a minimum of 12 months warranty (excluding bravoauto) and breakdown assistance (excluding bravoauto), at least a 9 month MOT and our multipoint check. 

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Mercedes-Benz of Leicester

From buying your Mercedes-Benz to annual MOT’s and Servicing, our staff at Group 1 Mercedes-Benz of Leicester are here to ensure your every need is covered by our first-rate customer service. If you’d like to talk with our friendly, expert team in person, feel free to get in touch to chat further. Whatever you need, our team are always here to help.

Mercedes-Benz of Leicester offers a wide range of New and Approved Used Mercedes-Benz vehicles, all offering great deals and competitive finance options to suit all desire and budgets. We can also provide details on small business and fleet purchased and have dedicated Mercedes-Benz Servicing and Parts teams on site. Also why not find out more about our EQ Range and discover the fascination of Mercedes EQ: intelligent electromobility, driving pleasure, suitability for everyday use and maximum safety. Explore the benefits of driving electric.