Read our reviews

Google
5.0/5
24 Jul 2026
Google - Mercedes-Benz of Leicester
Absolutely great service and very friendly. Thanks very much for all your help.
Google
5.0/5
23 Jul 2026
Google - Mercedes-Benz of Leicester
Very pleased with the service that I received, upon looking for a new car! The colleague’s name is Simeon and he was so helpful in guiding me through the process! Simeon was very accommodating, always keeping me informed and worked with the team at Mercedes to ensure that I was happy with the deal. In the end I got a new car! Thank you!
Google
5.0/5
23 Jul 2026
Google - Mercedes-Benz of Leicester
I had such a great experience purchasing my car, and a big thank you to Simeon for making it so enjoyable. He was friendly, professional, and incredibly efficient throughout the whole process. Nothing was too much trouble, he kept me updated every step of the way, answered all my questions, and made everything feel easy and stress-free. It’s clear that Simeon genuinely cares about providing excellent customer service, and that really made a difference. I wouldn’t hesitate to recommend him to anyone looking to buy a Mercedes. Thanks again, Simeon!
Google
5.0/5
21 Jul 2026
Google - Mercedes-Benz of Leicester
I would like to express my sincere appreciation to Kelly and Lewis for the exceptional service they have provided throughout my car purchasing journey at Mercedes-Benz. Kelly and Lewis have been amazing. From our initial conversation through to the completion of the sale, they made the entire process seamless, straightforward, and enjoyable. Their professionalism, knowledge, patience, and willingness to answer every question gave me complete confidence in my decision and made choosing the right car incredibly easy. Their dedication to delivering outstanding customer service has been truly appreciated, and they consistently went above and beyond to ensure everything ran smoothly. Thank you both for all your support, guidance, and commitment throughout the process. It has been a fantastic experience, and I know exactly where I’ll be returning when it’s time for my next Mercedes-Benz. A heartfelt thank you personally o Kelly and Lewis for their amazing service
Survey
4.0/5
21 Jul 2026
Survey - Mercedes-Benz of Leicester
Service carried out as expected.
Couple of concerns though, all the radio stations that had been saved and been replaced with BBC radio stations in chronological order.
Appreciate giving the vehicle a valet, but it appears that the cloth used to wipe the windscreen left smears and water marks across it.
Survey
1.0/5
20 Jul 2026
Survey - Mercedes-Benz of Leicester
I left my car for a full service in the morning, nobody contacted me to come and collect it. I made my own way down to branch on Saturday morning to see what is going on, the car was ready and waiting, so collected the car, then on Monday morning got a call from the branch saying I can collect my car.
Google
1.0/5
20 Jul 2026
Google - Mercedes-Benz of Leicester
Survey
1.0/5
20 Jul 2026
Survey - Mercedes-Benz of Leicester
Poor customer service. Inpersonable. Not flexible. I think the lady’s name was Jess. Did not address the questions asked when MOT and service was submitted online also
Survey
5.0/5
20 Jul 2026
Survey - Mercedes-Benz of Leicester
Excellent service, communication and convenience.
Google
1.0/5
19 Jul 2026
Google - Mercedes-Benz of Leicester
Today I visited the Mercedes-Benz showroom in Leicester. I rarely make complaints, but I was disappointed by the level of customer service. Upon arrival, several members of staff saw us but did not acknowledge or greet us. Another couple waiting nearby appeared to have the same experience. Even if staff are busy, a simple greeting or advising customers of a short wait would be appreciated. I would kindly ask that you review and improve the overall standard of customer service, as this was not the experience I expected from a Mercedes-Benz showroom.

New and used car sales, servicing and MOTs




Welcome to Group 1 Mercedes-Benz Leicester located on St. George's Way in Leicester.
 
Our team are expertly trained and on-hand to help with all your Sales and Aftersales requirements, so contact us today or use our online tools to book a smart test-drive, book a Mercedes-Benz service or MOT, sell my car or create a personalised quote with our competitive finance. You can also reserve a new or used car from just £199, buy online and have it delivered to your doorstep.  


You can just sell my car to us, even if you don't buy another one. Simply grab an instant online valuation and arrange to drop it in to us at a time to suit you.

It's that simple In just 4 easy steps you can sell your Mercedes-Benz at a competitive price:
  • Online valuation 
  • Contact details 
  • Drop-off
  • Secure payment


Group 1 Mercedes-Benz Leicester offer both servicing and MOTs with expert technicians using advanced diagnostic systems and equipment. Servicing your car with us includes many other benefits:

  • Genuine Mercedes-Benz Parts covered with a minimum 1 year warranty
  • A courtesy car, collection and delivery service, or lift, subject to availability
  • A while-you-wait MOT or service, with free Wi-Fi, and complimentary refreshments
  • Free comprehensive vehicle health check examining: tyres, brakes, lights and fluid levels
  • Personalised video of your vehicle inspection from your technician
  • 0% APR finance and spread the cost of repairs with our service plans 
dealership - Mercedes 2


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Trusted by customers for many years

We're committed to giving our customers more


Whether you are looking for a brand new or approved used Mercedes-Benz, a service, repair, or MOT, we are committed to giving you more of everything; more choice, more value, and more peace of mind. 

Browse hundreds of new and used Mercedes-Benz cars available in-store. Or browse online and benefit from total convenience with our home delivery or click and collect service. Our Group 1 used cars also come with a minimum of 12 months warranty (excluding bravoauto) and breakdown assistance (excluding bravoauto), at least a 9 month MOT and our multipoint check. 



Mercedes-Benz of Leicester

From buying your Mercedes-Benz to annual MOT’s and Servicing, our staff at Group 1 Mercedes-Benz of Leicester are here to ensure your every need is covered by our first-rate customer service. If you’d like to talk with our friendly, expert team in person, feel free to get in touch to chat further. Whatever you need, our team are always here to help.

Mercedes-Benz of Leicester offers a wide range of New and Approved Used Mercedes-Benz vehicles, all offering great deals and competitive finance options to suit all desire and budgets. We can also provide details on small business and fleet purchased and have dedicated Mercedes-Benz Servicing and Parts teams on site. Also why not find out more about our EQ Range and discover the fascination of Mercedes EQ: intelligent electromobility, driving pleasure, suitability for everyday use and maximum safety. Explore the benefits of driving electric.