Read our reviews

Google
5.0/5
6 Mar 2026
Google - Mercedes-Benz of North Wales
We recently bought a car from Mercedes-Benz North Wales and the whole experience was excellent from start to finish. Harry, our sales advisor, made everything exceptionally smooth. The process was quick, thorough and the attention to detail was fantastic. Communication was always clear and prompt and any questions we had were answered straight away. We bought the car on Saturday and had it ready to collect by the following Friday so the whole process took less than a week. We have been loyal to another dealership for many years but unfortunately communication and service has lacked recently, so we decided to try Mercedes this time for something different. We are really glad we did. Harry and the team were professional, attentive and made the whole process easy and enjoyable. Thank you, Harry, and the Mercedes team. We are absolutely delighted with the car and the experience and look forward to the next!
Survey
5.0/5
3 Mar 2026
Survey - Mercedes-Benz of North Wales
This was the cars first service and I was anticipating a wait of 2 to 3 hours. It actually took less than 1.5 hours. Great service and friendly staff.
Excellent service from Mercedes Llandudno Junction.
Survey
5.0/5
2 Mar 2026
Survey - Mercedes-Benz of North Wales
Just have 1st service carried out by Mercedes of north wales.The experiance from booking in to completion was of the service was exellent and a good cup of coffe while i waited for the car.
The only issue i have is with the cars indicator audible warning, as i have hearing issues and canot hear this important safty device.
The dealer have explained this canot be adjusted.this i find hard to beleve is not possible to sort out on a vehicle that i can park using my mobile phone.This issue i fell needs bringing to the attention of Mercedes ASAP. This is not an issue with Mercedes North Wales both sales and service staff have been very helpful.
Survey
5.0/5
28 Feb 2026
Survey - Mercedes-Benz of North Wales
Excellent, Maxine and colleagues extremely helpful, loan car especially helpful, will set up a service contract when present contract expires. 5 star plus
Survey
5.0/5
27 Feb 2026
Survey - Mercedes-Benz of North Wales
Communication was excellent. I was only given appointment times up to 0945 on the automated system, and would have liked to chosen a later time due to distance. However I spoke to the receptionist and have been given phone numbers to arrange this for future visits. Excellent staff, thanks.
Google
5.0/5
25 Feb 2026
Google - Mercedes-Benz of North Wales
Couldn’t have asked for better service from the moment I walked through the door the problem was solved. Fabulous customer service and communication at 4pm on a Friday afternoon. Service like this is what will make me buy another Mercedes. Thank you for sorting my car so quickly and for providing me with a loan car.
Survey
4.0/5
24 Feb 2026
Survey - Mercedes-Benz of North Wales
Only dropped a star because an email arrived implying that my car was ready. Fortunately I phoned to check so avoided an unnecessary journey. Also I had been loaned an electric vehicle, (I am thinking of changing in that direction,) but as there was no adaptor for 13 amp plug, should I have needed to recharge at home, this was changed for a diesel car as there was a subframe change, (paid for by Mercedes, thank you; 5 star for sorting that out), and the loan was prolonged. This would have helped me to demonstrate the advantages of elecrtric cars to sceptical wife over the days of the weekend.
Survey
5.0/5
23 Feb 2026
Survey - Mercedes-Benz of North Wales
Excellent customer service,as always.
Survey
5.0/5
20 Feb 2026
Survey - Mercedes-Benz of North Wales
My car went in for its annual service whilst I waited for it. The staff were very friendly and the facilities good. I received my video whilst I waited about my car which I found really useful.The service was completed in good time as per usual yuusual.pe.usualusual.andagainstawere Inn
Survey
5.0/5
16 Feb 2026
Survey - Mercedes-Benz of North Wales
Very easy process for pick up and drop off. Had a slight issue with the box code on pick up (it didn’t come through to my phone very quickly) but no show stopper. Also good to be able to pay on line before picking the car up. All good time savers.

New and used car sales, servicing and MOTs




Welcome to Group 1 Mercedes-Benz North Wales located on Conwy Road, Llandudno Junction in Conwy.
 
Our team are expertly trained and on-hand to help with all your Sales and Aftersales requirements, so contact us today or use our online tools to book a smart test-drive, book a Mercedes-Benz service or MOT, sell my car or create a personalised quote with our competitive finance. You can also reserve a new or used car from just £199, buy online and have it delivered to your doorstep.  


You can just sell my car to us, even if you don't buy another one. Simply grab an instant online valuation and arrange to drop it in to us at a time to suit you.

It's that simple In just 4 easy steps you can sell your Mercedes-Benz at a competitive price:
  • Online valuation 
  • Contact details 
  • Drop-off
  • Secure payment


Group 1 Mercedes-Benz North Wales offer both servicing and MOTs with expert technicians using advanced diagnostic systems and equipment. Servicing your car with us includes many other benefits:

  • Genuine Mercedes-Benz Parts covered with a minimum 1 year warranty
  • A courtesy car, collection and delivery service, or lift, subject to availability
  • A while-you-wait MOT or service, with free Wi-Fi, and complimentary refreshments
  • Free comprehensive vehicle health check examining: tyres, brakes, lights and fluid levels
  • Personalised video of your vehicle inspection from your technician
  • 0% APR finance and spread the cost of repairs with our service plans 
dealership - Mercedes 2


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Trusted by customers for many years

We're committed to giving our customers more


Whether you are looking for a brand new or approved used Mercedes-Benz, a service, repair, or MOT, we are committed to giving you more of everything; more choice, more value, and more peace of mind. 

Browse hundreds of new and used Mercedes-Benz cars available in-store. Or browse online and benefit from total convenience with our home delivery or click and collect service. Our Group 1 used cars also come with a minimum of 12 months warranty (excluding bravoauto) and breakdown assistance (excluding bravoauto), at least a 9 month MOT and our multipoint check. 



Mercedes-Benz of North Wales

From buying your Mercedes-Benz to annual MOT’s and Servicing, our staff at Group 1 Mercedes-Benz of North Wales are here to ensure your every need is covered by our first-rate customer service. If you’d like to talk with our friendly, expert team in person, feel free to get in touch to chat further. Whatever you need, our team are always here to help.

Mercedes-Benz of North Wales offers a wide range of New and Approved Used Mercedes-Benz vehicles, all offering great deals and competitive finance options to suit all desire and budgets. We can also provide details on small business and fleet purchased and have dedicated Mercedes-Benz Servicing and Parts teams on site. Also why not find out more about our EQ Range and discover the fascination of Mercedes EQ: intelligent electromobility, driving pleasure, suitability for everyday use and maximum safety. Explore the benefits of driving electric.