Read our reviews

Google
5.0/5
25 Mar 2026
Google - Mercedes-Benz of North Wales
All staff were fantastic. Made to feel welcome by all. Clean showroom with lovely refreshments. Easy check in for service and check out was nice and quick too. Car washed to a very good standard
Google
1.0/5
25 Mar 2026
Google - Mercedes-Benz of North Wales
Went to look at c class merc. For the sake of a couple of hundred pounds. No deal . But next day . They put price down by 350 pounds. Mmmm
Survey
5.0/5
24 Mar 2026
Survey - Mercedes-Benz of North Wales
Helpful and timely service
Survey
5.0/5
16 Mar 2026
Survey - Mercedes-Benz of North Wales
everything went to plan so 5 stars, staff helpful service done on time
Survey
5.0/5
16 Mar 2026
Survey - Mercedes-Benz of North Wales
Greeted on arrival. Had done online checkin. Was telephoned with an update and service discussed on collection
Google
5.0/5
11 Mar 2026
Google - Mercedes-Benz of North Wales
Just a short note to share my excellent experience of dealing with Mercedes Llandudno. I cannot fault this dealership and received outstanding service from Mark Booth. Mark’s communication, attention to detail and all round advice has been exemplary. Mark talked me through all the required works needed on my vehicle in detail offering a number of options for me. Before, during and after the work the communication from Mark was excellent. I would have no hesitation in recommending this business to either purchase from or look after and maintain your Mercedes. Thanks Again Paul Hyde
Survey
4.0/5
10 Mar 2026
Survey - Mercedes-Benz of North Wales
My issues handled well and to my satisfaction. Only complaint was the electronic booking process which suggested new wiper blades were £43.65 (or similar) for my C-class but then the booking form had a tick box at £53.60 (or similar) so I didn't tick here but did ask for them to be done when I arrived at the dealership. To my surprise I was charged £58.80 for the wiper blades which more than I was expecting and certainly more than I would have chosen to pay. So there is something quite wrong with the booking offers and the ultimate invoicing from parts/service which could do with looking at. Particular mention to Mark Booth was very polite and kept me very well informed on the progress of my car, and the lady on reception (sorry - don't have her name) who took the trouble to make conversation and was very engaging and pleasant to talk to.
Google
5.0/5
6 Mar 2026
Google - Mercedes-Benz of North Wales
We recently bought a car from Mercedes-Benz North Wales and the whole experience was excellent from start to finish. Harry, our sales advisor, made everything exceptionally smooth. The process was quick, thorough and the attention to detail was fantastic. Communication was always clear and prompt and any questions we had were answered straight away. We bought the car on Saturday and had it ready to collect by the following Friday so the whole process took less than a week. We have been loyal to another dealership for many years but unfortunately communication and service has lacked recently, so we decided to try Mercedes this time for something different. We are really glad we did. Harry and the team were professional, attentive and made the whole process easy and enjoyable. Thank you, Harry, and the Mercedes team. We are absolutely delighted with the car and the experience and look forward to the next!
Survey
5.0/5
3 Mar 2026
Survey - Mercedes-Benz of North Wales
This was the cars first service and I was anticipating a wait of 2 to 3 hours. It actually took less than 1.5 hours. Great service and friendly staff.
Excellent service from Mercedes Llandudno Junction.
Survey
5.0/5
2 Mar 2026
Survey - Mercedes-Benz of North Wales
Just have 1st service carried out by Mercedes of north wales.The experiance from booking in to completion was of the service was exellent and a good cup of coffe while i waited for the car.
The only issue i have is with the cars indicator audible warning, as i have hearing issues and canot hear this important safty device.
The dealer have explained this canot be adjusted.this i find hard to beleve is not possible to sort out on a vehicle that i can park using my mobile phone.This issue i fell needs bringing to the attention of Mercedes ASAP. This is not an issue with Mercedes North Wales both sales and service staff have been very helpful.

New and used car sales, servicing and MOTs




Welcome to Group 1 Mercedes-Benz North Wales located on Conwy Road, Llandudno Junction in Conwy.
 
Our team are expertly trained and on-hand to help with all your Sales and Aftersales requirements, so contact us today or use our online tools to book a smart test-drive, book a Mercedes-Benz service or MOT, sell my car or create a personalised quote with our competitive finance. You can also reserve a new or used car from just £199, buy online and have it delivered to your doorstep.  


You can just sell my car to us, even if you don't buy another one. Simply grab an instant online valuation and arrange to drop it in to us at a time to suit you.

It's that simple In just 4 easy steps you can sell your Mercedes-Benz at a competitive price:
  • Online valuation 
  • Contact details 
  • Drop-off
  • Secure payment


Group 1 Mercedes-Benz North Wales offer both servicing and MOTs with expert technicians using advanced diagnostic systems and equipment. Servicing your car with us includes many other benefits:

  • Genuine Mercedes-Benz Parts covered with a minimum 1 year warranty
  • A courtesy car, collection and delivery service, or lift, subject to availability
  • A while-you-wait MOT or service, with free Wi-Fi, and complimentary refreshments
  • Free comprehensive vehicle health check examining: tyres, brakes, lights and fluid levels
  • Personalised video of your vehicle inspection from your technician
  • 0% APR finance and spread the cost of repairs with our service plans 
dealership - Mercedes 2


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Trusted by customers for many years

We're committed to giving our customers more


Whether you are looking for a brand new or approved used Mercedes-Benz, a service, repair, or MOT, we are committed to giving you more of everything; more choice, more value, and more peace of mind. 

Browse hundreds of new and used Mercedes-Benz cars available in-store. Or browse online and benefit from total convenience with our home delivery or click and collect service. Our Group 1 used cars also come with a minimum of 12 months warranty (excluding bravoauto) and breakdown assistance (excluding bravoauto), at least a 9 month MOT and our multipoint check. 



Mercedes-Benz of North Wales

From buying your Mercedes-Benz to annual MOT’s and Servicing, our staff at Group 1 Mercedes-Benz of North Wales are here to ensure your every need is covered by our first-rate customer service. If you’d like to talk with our friendly, expert team in person, feel free to get in touch to chat further. Whatever you need, our team are always here to help.

Mercedes-Benz of North Wales offers a wide range of New and Approved Used Mercedes-Benz vehicles, all offering great deals and competitive finance options to suit all desire and budgets. We can also provide details on small business and fleet purchased and have dedicated Mercedes-Benz Servicing and Parts teams on site. Also why not find out more about our EQ Range and discover the fascination of Mercedes EQ: intelligent electromobility, driving pleasure, suitability for everyday use and maximum safety. Explore the benefits of driving electric.