Read our reviews

Survey
5.0/5
15 Jun 2026
Survey - Mercedes-Benz of North Wales
Very good service an efficient well run organisation made to feel welcome as soon as you walk in and the coffee is good too.
Google
5.0/5
13 Jun 2026
Google - Mercedes-Benz of North Wales
Google
1.0/5
12 Jun 2026
Google - Mercedes-Benz of North Wales
Dreadful experience here today. Brought my brand new car back as its developed a tapping noise in engine. Say for almost 3 hours waiting. Car had been booked in for 8.30am. No one looked at car despite repeated requests that I was an hour away from home and sat waiting. Lady was rude and unhelpful in her manner. Having been a Mercedes-Benz customer some 10 years this is worst service ive ever experienced. Asked to speak to a manager to be told no one is available. Very disappointed and loyal customer! Be the last time I step foot in Mercedes Llandudno junction. Cheshire oaks has a far better team that respect and deal with all customers. Llandudno team need to learn from them! Dreadful
Google
5.0/5
5 Jun 2026
Google - Mercedes-Benz of North Wales
We do not normally leave reviews, as a general rule, but after our visit to your showroom, we thought we should, after the service and wonderful welcome we received from your lovely receptionist Tara. It was rather busy when we came in and all of your sales staff were busy with other customers, and we didn't have much time to wait but the way she greeted us and helped us, was just so refreshing. She had the biggest smile on her face and she got up to greet us and had us laughing within minutes. It's so unusual in this day and age and my wife and I spoke about it, even after we had left the showroom. Well done. We shall be back in and that is mainly due to Tara. We didn't receive the same welcome from other showrooms in the same area that we visited!
Survey
5.0/5
2 Jun 2026
Survey - Mercedes-Benz of North Wales
Nice experience polite helpful staff plenty of communication
Google
5.0/5
20 May 2026
Google - Mercedes-Benz of North Wales
Customer service - excellent. Location - easily accessible. Overall - staff repaired my car (while I was on holiday) timeously and as far as I can tell, satisfactorily.
Survey
5.0/5
12 May 2026
Survey - Mercedes-Benz of North Wales
Excellent service and support
Survey
5.0/5
11 May 2026
Survey - Mercedes-Benz of North Wales
MOT carried out on car. Excellent service as per every visit. Made to feel welcome and valued. Complete trust in all the staff.
Google
1.0/5
11 May 2026
Google - Mercedes-Benz of North Wales
Poor service levels throughout. Just found out the day before MOT due that they can no longer do it, even though it was booked in weeks ago. Also the build quality of the electric range is poor quality overall. Far too much plastic and creaky over bumps. Won’t be getting another overpriced Mercedes and will be telling everyone I know. Poor deserves some honest feedback.
Survey
5.0/5
22 Apr 2026
Survey - Mercedes-Benz of North Wales
Great, efficient service. Maxine Richards was very helpful and kept me informed.

New and used car sales, servicing and MOTs




Welcome to Group 1 Mercedes-Benz North Wales located on Conwy Road, Llandudno Junction in Conwy.
 
Our team are expertly trained and on-hand to help with all your Sales and Aftersales requirements, so contact us today or use our online tools to book a smart test-drive, book a Mercedes-Benz service or MOT, sell my car or create a personalised quote with our competitive finance. You can also reserve a new or used car from just £199, buy online and have it delivered to your doorstep.  


You can just sell my car to us, even if you don't buy another one. Simply grab an instant online valuation and arrange to drop it in to us at a time to suit you.

It's that simple In just 4 easy steps you can sell your Mercedes-Benz at a competitive price:
  • Online valuation 
  • Contact details 
  • Drop-off
  • Secure payment


Group 1 Mercedes-Benz North Wales offer both servicing and MOTs with expert technicians using advanced diagnostic systems and equipment. Servicing your car with us includes many other benefits:

  • Genuine Mercedes-Benz Parts covered with a minimum 1 year warranty
  • A courtesy car, collection and delivery service, or lift, subject to availability
  • A while-you-wait MOT or service, with free Wi-Fi, and complimentary refreshments
  • Free comprehensive vehicle health check examining: tyres, brakes, lights and fluid levels
  • Personalised video of your vehicle inspection from your technician
  • 0% APR finance and spread the cost of repairs with our service plans 
dealership - Mercedes 2


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Trusted by customers for many years

We're committed to giving our customers more


Whether you are looking for a brand new or approved used Mercedes-Benz, a service, repair, or MOT, we are committed to giving you more of everything; more choice, more value, and more peace of mind. 

Browse hundreds of new and used Mercedes-Benz cars available in-store. Or browse online and benefit from total convenience with our home delivery or click and collect service. Our Group 1 used cars also come with a minimum of 12 months warranty (excluding bravoauto) and breakdown assistance (excluding bravoauto), at least a 9 month MOT and our multipoint check. 



Mercedes-Benz of North Wales

From buying your Mercedes-Benz to annual MOT’s and Servicing, our staff at Group 1 Mercedes-Benz of North Wales are here to ensure your every need is covered by our first-rate customer service. If you’d like to talk with our friendly, expert team in person, feel free to get in touch to chat further. Whatever you need, our team are always here to help.

Mercedes-Benz of North Wales offers a wide range of New and Approved Used Mercedes-Benz vehicles, all offering great deals and competitive finance options to suit all desire and budgets. We can also provide details on small business and fleet purchased and have dedicated Mercedes-Benz Servicing and Parts teams on site. Also why not find out more about our EQ Range and discover the fascination of Mercedes EQ: intelligent electromobility, driving pleasure, suitability for everyday use and maximum safety. Explore the benefits of driving electric.