Group 1 Mercedes-Benz North Wales

4.7 /5
4.7/5
981 reviews

Read our reviews

Google
5.0/5
7 Oct 2026
Google - Mercedes-Benz of North Wales
Google
1.0/5
5 Oct 2026
Google - Mercedes-Benz of North Wales
Customer focused when you are purchasing. Following purchase not interested. Booked car in under warranty and they said they didn't know anything about the booking. That it was an error on their system. They didn't get back to us about it or apologise. Disappointing.
Google
5.0/5
29 Sep 2026
Google - Mercedes-Benz of North Wales
Had the car in today for a warranty repair, Polly on the front desk, and Mark were brilliant, I’ve got mental health issues and I really can’t cope with public transport, because you don’t really got courtesy car for repairs, I faced having to hang around until the car was fixed, which could have been any length of time. Polly organised and Mark took me into Llandudno so I could visit a friends whilst the car was in, then Mark came back and collected when the car was sorted Of course thanks goes to the service team as well for a very swift and total repair of my car, thank you all so much
Google
5.0/5
22 Sep 2026
Google - Mercedes-Benz of North Wales
Google
5.0/5
22 Sep 2026
Google - Mercedes-Benz of North Wales
Thorough, professional and polite! My front tyres needed changing, the parts department staff were very knowledgeable and guided me through which tyres they recommended and why. On the day, the service advisors were extremely polite and professional and the job was done thoroughly. I'll be coming back to Mercedes-Benz of North Wales!
Google
5.0/5
22 Sep 2026
Google - Mercedes-Benz of North Wales
My car had a broken spring, phoned Mercedes Benz, Llandudno and the booked my car in for repair the next day and carried out the repair while I waited. Excellent service MB Llandudno and much appreciated. Thank you.
AutoTrader UK
5.0/5
20 Sep 2026
AutoTrader UK - Mercedes-Benz of North Wales
Excellent from start to finish. I have used this branch for many years and can’t fault it. Would highly recommend.
Google
5.0/5
17 Sep 2026
Google - Mercedes-Benz of North Wales
Fantastic service start to finish. Clear communication throughout, and nothing is too much trouble. My car was picked up and I was given a lovely courtesy car to use. The branch is so welcoming, clean and inviting. Consistently high standard of service and I definitely would recommend.
AutoTrader UK
1.0/5
11 Sep 2026
AutoTrader UK - Mercedes-Benz of North Wales
For a Smart 451 advertised on Mercedes-Benz of Wales website paid a deposit last night rang me this morning and told me the car was no longer for sale and it was sent to auction no apologies very disappointing and absolutely disgraceful behaviour for a big company
Google
5.0/5
24 Aug 2026
Google - Mercedes-Benz of North Wales
Huge thank you to Lois, Ben and Sam at Mercedes-Benz of North Wales for the amazing service! I found the car online at Mercedes-Benz of Hertford and they kindly arranged to have it moved to North Wales for me to view and test drive. From start to finish, they’ve all been brilliant, nothing was too much trouble. Really happy with the whole experience and would definitely recommend them. Thanks again!

New and used car sales, servicing and MOTs




Welcome to Group 1 Mercedes-Benz North Wales located on Conwy Road, Llandudno Junction in Conwy.
 
Our team are expertly trained and on-hand to help with all your Sales and Aftersales requirements, so contact us today or use our online tools to book a smart test-drive, book a Mercedes-Benz service or MOT, sell my car or create a personalised quote with our competitive finance. You can also reserve a new or used car from just £199, buy online and have it delivered to your doorstep.  


You can just sell my car to us, even if you don't buy another one. Simply grab an instant online valuation and arrange to drop it in to us at a time to suit you.

It's that simple In just 4 easy steps you can sell your Mercedes-Benz at a competitive price:
  • Online valuation 
  • Contact details 
  • Drop-off
  • Secure payment


Group 1 Mercedes-Benz North Wales offer both servicing and MOTs with expert technicians using advanced diagnostic systems and equipment. Servicing your car with us includes many other benefits:

  • Genuine Mercedes-Benz Parts covered with a minimum 1 year warranty
  • A courtesy car, collection and delivery service, or lift, subject to availability
  • A while-you-wait MOT or service, with free Wi-Fi, and complimentary refreshments
  • Free comprehensive vehicle health check examining: tyres, brakes, lights and fluid levels
  • Personalised video of your vehicle inspection from your technician
  • 0% APR finance and spread the cost of repairs with our service plans 
dealership - Mercedes 2


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Trusted by customers for many years

We're committed to giving our customers more


Whether you are looking for a brand new or approved used Mercedes-Benz, a service, repair, or MOT, we are committed to giving you more of everything; more choice, more value, and more peace of mind. 

Browse hundreds of new and used Mercedes-Benz cars available in-store. Or browse online and benefit from total convenience with our home delivery or click and collect service. Our Group 1 used cars also come with a minimum of 12 months warranty (excluding bravoauto) and breakdown assistance (excluding bravoauto), at least a 9 month MOT and our multipoint check. 



Mercedes-Benz of North Wales

From buying your Mercedes-Benz to annual MOT’s and Servicing, our staff at Group 1 Mercedes-Benz of North Wales are here to ensure your every need is covered by our first-rate customer service. If you’d like to talk with our friendly, expert team in person, feel free to get in touch to chat further. Whatever you need, our team are always here to help.

Mercedes-Benz of North Wales offers a wide range of New and Approved Used Mercedes-Benz vehicles, all offering great deals and competitive finance options to suit all desire and budgets. We can also provide details on small business and fleet purchased and have dedicated Mercedes-Benz Servicing and Parts teams on site. Also why not find out more about our EQ Range and discover the fascination of Mercedes EQ: intelligent electromobility, driving pleasure, suitability for everyday use and maximum safety. Explore the benefits of driving electric.