Read our reviews

Survey
4.0/5
21 Jul 2025
Survey - Mercedes-Benz and smart of Oxford
Overfilled coolant, car complaining (major defect call Mercedes - but nothing wrong) and tires set so high it was like having wooden wheels fitted to the car.
Staff are great, much better customer service than any other garage I have used - but used to get my other cars serviced there.
These new cars need very little work and are all the computer says no! - Safety systems drive me nuts as they are a distraction for drivers. - We need to be able to turn things on and off as the Pilot needs - nanny state strikes again. (must be hell for many drivers on a daily bases). - my car almost put me in ditch after it took a worn bit of road as the center line. and in 60MPH road it thinks it is in a 40MPH road bangs and bongs all day long).
These safety features are putting me off buying my own new car now.
Survey
5.0/5
18 Jul 2025
Survey - Mercedes-Benz and smart of Oxford
Great experience with Josh
Survey
5.0/5
18 Jul 2025
Survey - Mercedes-Benz and smart of Oxford
All good thank you
Survey
5.0/5
18 Jul 2025
Survey - Mercedes-Benz and smart of Oxford
Very good experience.
Survey
5.0/5
17 Jul 2025
Survey - Mercedes-Benz and smart of Oxford
I went to the dealership as I couldn't open the charging flap on my C300e and wanted to arrange a repair. They said they could it the same day while I waited as they had the part in stock (not an uncommon problem apparently) which was fantastic. As the car was still under warranty there was no cost.
Survey
4.0/5
17 Jul 2025
Survey - Mercedes-Benz and smart of Oxford
Full service and MOT done. When I drove the car away, the Speedo was stuck on Service Window. Everything I tried, it kept popping back to Service Mode. I took the car back immediately and they fixed it. When I asked, "How did you fix it?" I got a strange shocked look and a, "It's fixed now," response. I can't work out whether I was using the car's UI improperly or there was a 'technician trick' that reset my Speedo. Otherwise this would have been a five star review.
Survey
5.0/5
16 Jul 2025
Survey - Mercedes-Benz and smart of Oxford
Very good and efficient
Survey
5.0/5
16 Jul 2025
Survey - Mercedes-Benz and smart of Oxford
Professionalism and on time as always
Survey
5.0/5
16 Jul 2025
Survey - Mercedes-Benz and smart of Oxford
Excellent service as always, car ready when promised, and it had been cleaned!
Google
1.0/5
16 Jul 2025
Google - Mercedes-Benz and smart of Oxford
Friendly and professional team. But completely failed to resolve the issue with my car. I was very disappointed to have been fobbed off with only the first level of fault resolution when I had been very clear that the fault (which turned out to be a faulty ignition coil) was still there and happened when the engine was under stress. It took weeks to get my car back after your repatriation partner left it half way at Beaconsfield Services and it took another week to get another recovery company to get it home. All in all I deeply regret leaving it with you. Mercedes of Epsom did a much better job to resolve the matter.

New and used car sales, servicing and MOTs




Welcome to Group 1 Mercedes-Benz Oxford located on Langford Lane, Kidlington in Oxford.
 
Our team are expertly trained and on-hand to help with all your Sales and Aftersales requirements, so contact us today or use our online tools to book a smart test-drive, book a Mercedes-Benz service or MOT, sell my car or create a personalised quote with our competitive finance. You can also reserve a new or used car from just £199, buy online and have it delivered to your doorstep.  


You can just sell my car to us, even if you don't buy another one. Simply grab an instant online valuation and arrange to drop it in to us at a time to suit you.

It's that simple In just 4 easy steps you can sell your Mercedes-Benz at a competitive price:
  • Online valuation 
  • Contact details 
  • Drop-off
  • Secure payment


Group 1 Mercedes-Benz Oxford offer both servicing and MOTs with expert technicians using advanced diagnostic systems and equipment. Servicing your car with us includes many other benefits:

  • Genuine Mercedes-Benz Parts covered with a minimum 1 year warranty
  • A courtesy car, collection and delivery service, or lift, subject to availability
  • A while-you-wait MOT or service, with free Wi-Fi, and complimentary refreshments
  • Free comprehensive vehicle health check examining: tyres, brakes, lights and fluid levels
  • Personalised video of your vehicle inspection from your technician
  • 0% APR finance and spread the cost of repairs with our service plans 
dealership - Mercedes 2


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Trusted by customers for many years

We're committed to giving our customers more


Whether you are looking for a brand new or approved used Mercedes-Benz, a service, repair, or MOT, we are committed to giving you more of everything; more choice, more value, and more peace of mind. 

Browse hundreds of new and used Mercedes-Benz cars available in-store. Or browse online and benefit from total convenience with our home delivery or click and collect service. Our Group 1 used cars also come with a minimum of 12 months warranty (excluding bravoauto) and breakdown assistance (excluding bravoauto), at least a 9 month MOT and our multipoint check. 



Mercedes-Benz of Oxford

From buying your Mercedes-Benz to annual MOT’s and Servicing, our staff at Group 1 Mercedes-Benz of Oxford are here to ensure your every need is covered by our first-rate customer service. If you’d like to talk with our friendly, expert team in person, feel free to get in touch to chat further. Whatever you need, our team are always here to help.

Mercedes-Benz of Oxford offers a wide range of New and Approved Used Mercedes-Benz vehicles, all offering great deals and competitive finance options to suit all desire and budgets. We can also provide details on small business and fleet purchased and have dedicated Mercedes-Benz Servicing and Parts teams on site. Also why not find out more about our EQ Range and discover the fascination of Mercedes EQ: intelligent electromobility, driving pleasure, suitability for everyday use and maximum safety. Explore the benefits of driving electric.