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4.1 /5
2,597 reviews

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Survey
4.0/5
8 Apr 2026
Survey - Mercedes-Benz and smart of Oxford
The staff know exactly what they are doing and understand how to treat customers. I was satisfied with my visit and intend visiting again.
Survey
3.0/5
6 Apr 2026
Survey - Mercedes-Benz and smart of Oxford
Having risen early and driven to dealership, only to find that they had no records of my 08:15 service and MOT booking made on line two months previously. However they managed to accept my car, provide a driver to take me home and then delivered my car to my home serviced and MOT'd later that day. Excellent.
Survey
5.0/5
6 Apr 2026
Survey - Mercedes-Benz and smart of Oxford
All done on time courtesy’s car available car serviced washed and a couple of adjustments completed all very good. I would say the service levels have increased since my last visit. Complementary coffee cold drinks and biscuits
Survey
2.0/5
3 Apr 2026
Survey - Mercedes-Benz and smart of Oxford
I was kept waiting while other customers were treated when collecting my car. 2 minutes into my journey home alarms sounded and it was indicated that my bonnet was not properly shut. I stopped and it was. I returned to the garage. and it turned out to be a sensor. In addition, I was not told online that my car was ready until the following morning. And also the two items that I had given agreement to be done were not because of a lack of spares and I wasn’t told about that in advance of collecting the car.
Survey
1.0/5
3 Apr 2026
Survey - Mercedes-Benz and smart of Oxford
No personal interaction. No answer before paying as to why having only bought the car in December I was required to pay for a service, after all was the vehicle not checked before I bought the car. Finally when I was able to get someone to answer the phone it was explained that it was unfortunate that I was slightly over the 90 days deadline that you have internally. Very disappointed that the was not raised at the point of purchase.
Survey
5.0/5
3 Apr 2026
Survey - Mercedes-Benz and smart of Oxford
Needed to sort out a teething problem with my new Mercedes. I was given a courtesy car at short notice as my car needed to stay at the dealership for a short while. After an overnight stay the issue was sorted. Couldn't ask for better care.
Google
5.0/5
2 Apr 2026
Google - Mercedes-Benz and smart of Oxford
I recently visited Mercedes-Benz and smart of Oxford again, and once more the experience was excellent. Following my previous visit, I can confidently say that the high standards have been consistently maintained. The service remains efficient, professional, and well-organised, with great use of modern systems that make the whole process smooth and hassle-free. This time, I would especially like to highlight Patryk, who provided outstanding support throughout my visit. He was professional, knowledgeable, and made sure everything was handled efficiently. His approach was straightforward and respectful, which I really appreciate. The facilities continue to impress — clean, modern, and clearly maintained to a very high standard. Overall, it’s great to see such consistency in service quality. I would definitely continue to recommend this garage and look forward to returning in the future.
Google
5.0/5
2 Apr 2026
Google - Mercedes-Benz and smart of Oxford
I've been a Mercedes customer for several years, visiting a couple of different branches. Mercedes Oxford is by far the best for customer service! Paul in the workshop and the ladies at reception are so accomodating, welcoming and friendly. Paul gets the job done to a very high standard! Will keep returning to this Mercedes and highly recommend to all other customers!
Survey
1.0/5
2 Apr 2026
Survey - Mercedes-Benz and smart of Oxford
Very bad experience dealing with Mercedes-Benz of Oxford. Car went for a major repair and was diagnosed and the repair failed, was poorly fixed in the first place who lead to more parts being affected later. Refused to contribute for the second repair even the first one failed.
Survey
4.0/5
31 Mar 2026
Survey - Mercedes-Benz and smart of Oxford
efficient, courteous and professional.
did not have requested courtesy car ready for me but soon found one with no bother.

New and used car sales, servicing and MOTs




Welcome to Group 1 Mercedes-Benz Oxford located on Langford Lane, Kidlington in Oxford.
 
Our team are expertly trained and on-hand to help with all your Sales and Aftersales requirements, so contact us today or use our online tools to book a smart test-drive, book a Mercedes-Benz service or MOT, sell my car or create a personalised quote with our competitive finance. You can also reserve a new or used car from just £199, buy online and have it delivered to your doorstep.  


You can just sell my car to us, even if you don't buy another one. Simply grab an instant online valuation and arrange to drop it in to us at a time to suit you.

It's that simple In just 4 easy steps you can sell your Mercedes-Benz at a competitive price:
  • Online valuation 
  • Contact details 
  • Drop-off
  • Secure payment


Group 1 Mercedes-Benz Oxford offer both servicing and MOTs with expert technicians using advanced diagnostic systems and equipment. Servicing your car with us includes many other benefits:

  • Genuine Mercedes-Benz Parts covered with a minimum 1 year warranty
  • A courtesy car, collection and delivery service, or lift, subject to availability
  • A while-you-wait MOT or service, with free Wi-Fi, and complimentary refreshments
  • Free comprehensive vehicle health check examining: tyres, brakes, lights and fluid levels
  • Personalised video of your vehicle inspection from your technician
  • 0% APR finance and spread the cost of repairs with our service plans 
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Trusted by customers for many years

We're committed to giving our customers more


Whether you are looking for a brand new or approved used Mercedes-Benz, a service, repair, or MOT, we are committed to giving you more of everything; more choice, more value, and more peace of mind. 

Browse hundreds of new and used Mercedes-Benz cars available in-store. Or browse online and benefit from total convenience with our home delivery or click and collect service. Our Group 1 used cars also come with a minimum of 12 months warranty (excluding bravoauto) and breakdown assistance (excluding bravoauto), at least a 9 month MOT and our multipoint check. 

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Mercedes-Benz of Oxford

From buying your Mercedes-Benz to annual MOT’s and Servicing, our staff at Group 1 Mercedes-Benz of Oxford are here to ensure your every need is covered by our first-rate customer service. If you’d like to talk with our friendly, expert team in person, feel free to get in touch to chat further. Whatever you need, our team are always here to help.

Mercedes-Benz of Oxford offers a wide range of New and Approved Used Mercedes-Benz vehicles, all offering great deals and competitive finance options to suit all desire and budgets. We can also provide details on small business and fleet purchased and have dedicated Mercedes-Benz Servicing and Parts teams on site. Also why not find out more about our EQ Range and discover the fascination of Mercedes EQ: intelligent electromobility, driving pleasure, suitability for everyday use and maximum safety. Explore the benefits of driving electric.