Official MINI Dealership Reading

Book a Test Drive Book a Service or MOT Contact Us New Cars View our used cars Group 1 Bodyshops

Read our reviews

Sort by

10 Mar 2026

Google - Group 1 Reading MINI

I'm afraid to say that I've had a very negative experience with the service centre. My mini had a drivetrain error (after clutch repair works away from home), and I thought I'd go for the specialist Reading service centre to diagnose the issue and hopefully come up with an easy fix. They performed a software reset at a pretty high cost, which didn't fix the issue and the error message came back shortly afterwards. I phoned them back to tell them that the reset hadn't worked, but they didn't offer to have another look (the overall attitude was that they were too 'busy'). I then asked for a copy of the diagnostic report that I could take elsewhere, but no-one ever got back to me, despite repeated calls and even escalating with the complaints department (whose response has also been non-existent after waiting over two weeks). I ended up having to take the car elsewhere and the issue was fixed by another garage with a simple change of spark plugs (they also diagnosed it quickly)! As a regular customer, I've never experienced such a bad service from Reading service centre, and it's pretty shocking coming from an official mini dealership. P.S. for completeness, following the response below, the Reading mini office did eventually call me back and apologise / issue a refund.

17 Feb 2026

Google - Group 1 Reading MINI

Awful service. Never returned phone calls. Made promises about replacing one tyre on my mini that they never kept. Had the car for 4 days and nothing happened to it. I ended up having to pay a mobile tyre company to fix the tyre in the car park at mini! I wouldn’t recommend their customer service or their ability to carry out the simplest of tasks!

7 Feb 2026

Google - Group 1 Reading MINI

27 Jan 2026

Google - Group 1 Reading MINI

I cannot recommend Natalie at MINI highly enough — she made what is usually a stressful and overwhelming process genuinely enjoyable from start to finish. From our very first interaction, Natalie was warm, knowledgeable, and incredibly transparent. She took the time to explain everything clearly, answered every question with honesty, and made sure I felt completely confident and comfortable at every stage of buying my car. There was never any pressure — just genuine care, patience, and a commitment to helping me find the right vehicle. Natalie went above and beyond to accommodate my needs, kept communication consistent and clear, and made the entire experience seamless. Her professionalism combined with her friendly, positive attitude made her an absolute joy to deal with. It truly felt like she was just as excited for me as I was. This is hands down the best customer service experience I’ve ever had when purchasing a car. If you’re looking for someone who is trustworthy, attentive, and genuinely passionate about what she does, Natalie is the person you want. She is a huge credit to MINI, and I wouldn’t hesitate to recommend her to anyone — I’ll absolutely be returning for my next car. Thank you, Natalie, for turning such a big purchase into such a positive and memorable experience!

17 Jan 2026

Google - Group 1 Reading MINI

Completed service ahead of time to my full satisfaction while I was waiting (as per my request, while I was waiting suited me better than dropping off)

14 Jan 2026

Google - Group 1 Reading MINI

Polite and friendly upon entering the show room. Informative staff who are willing to help. I didn’t have to wait too long to be served, nice waiting area and immaculate show room. Young man serving me was most professional, did his research and gave me what I required to make a decision. Plenty of parking outside, lifts and ramps for wheel chair use.

1 Dec 2025

Google - Group 1 Reading MINI

Kriste was excellent, all communication with the purchase of my mini was superb! Mini arrived early and at collection all documentation to sign was explained well and so was the handover of the car along with the workings and setting up of my lovely Mini. I have to say the whole experience of purchasing my new mini was the best I have ever had when purchasing a new vehicle thanks to Kriste’s professionalism and knowledge!

26 Nov 2025

Google - Group 1 Reading MINI

24 Nov 2025

Google - Group 1 Reading MINI

Kriste was great. She knew her product well and enabled a smooth transaction and hand over. Miscommunication from Mini left us with an issue to deal with at hand over and Kriste and the team handled it quickly and provided a positive solution on the spot. Well done everyone!

11 Sep 2025

Google - Group 1 Reading MINI

First Class in every way… From my first enquiry through to the end process of buying the car was smooth and hassle free. Kristie was excellent and a credit to the dealership. It’s great that in a world that seems to forgotten about the customer and importance of looking after them there are still organisations and colleagues like Kristie that are keeping the values alive of what really great customer service looks and feels like well done..

MINI for sale in Reading

Welcome to Group 1 Reading MINI located on Drake Way, Reading in Berkshire

Our team are expertly trained and on-hand to help with all your Sales and Aftersales requirements, so contact us today or use our online tools to book a MINI test-drive, book a MINI service or MOT, value your MINI or create a personalised quote with our competitive finance. You can also reserve a new or used car from just £199, buy online and have it delivered to your doorstep.

Sell my MINI

You can just sell your MINI to us, even if you don't buy another one. Simply grab an instant online valuation and arrange to drop it in to us at a time to suit you.

It's that simple In just 4 easy steps you can sell your MINI at a competitive price:

Online valuation
Contact details
Drop-off
Secure payment

Servicing

Group 1 Reading MINI offer both servicing and MOTs with expert technicians using advanced diagnostic systems and equipment. Servicing your car with us includes many other benefits:

Genuine MINI Parts covered with a minimum 1 year warranty
A courtesy car, collection and delivery service, or lift, subject to availability
A while-you-wait MOT or service, with free Wi-Fi, and complimentary refreshments
Free comprehensive vehicle health check examining: tyres, brakes, lights and fluid levels
Personalised video of your vehicle inspection from your technician
0% APR finance and spread the cost of repairs with our service plans

Find Your Next Car Book A Service Or MOT

Trusted by customers for many years

We're committed to giving our customers more

Whether you are looking for a brand new or approved used MINI, a service, repair, or MOT, we are committed to giving you more of everything; more choice, more value, and more peace of mind.

Browse hundreds of new and used MINI cars available in-store. Or browse online and benefit from total convenience with our home delivery or click and collect service.

Discover more reasons to choose Group 1 below.

Why Group 1? Buy A Used MINI

Get behind the wheel of one of the UK’s favourite small cars by picking out a great deal on a new or used MINI at Group 1 MINI. Dovetailing iconic style and driving exhilaration, one of the UK’s favourite small cars can be yours on a finance package tailored around your needs and with a specification that fits your desires seamlessly. Allow our team of advisors to source you the right MINI and we will even look after it for you for the length of your MINI adventure with our after sales support provided by fully-trained MINI technicians using only genuine parts and the latest diagnostic equipment.

Browse our used MINI stock

Latest MINI Offers

MINI Motability

Browse the MINI Range

MINI Business Leasing

Customer Care

Read our reviews

New and used car sales, servicing and MOTs

Trusted by customers for many years

We're committed to giving our customers more