Group 1 Jaguar King's Lynn
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27 Apr 2026
No communication with sales people tried to contact multiple times and very unprofessional response what should have been an enjoyable experience and turned out to be very difficult and frustrating and very stressful experience
27 Apr 2026
The young man who served me was really friendly and dealt with everything very quickly. My concern with this visit is that I was promised my car would be washed and vacuumed- it wasn’t and I would receive a health check - I didn’t. The worst thing is the parking and just moving your car around the car park without hitting someone else!
I do think it’s a real shame the branch is being closed down they have some great members of the team there.
I do think it’s a real shame the branch is being closed down they have some great members of the team there.
25 Apr 2026
Awful customer service, awful communication, awful service work. I recently purchased a range Rover from this branch. A few jobs were supposed to be done before collecting my vehicle a week later, but none of these had been done. They even replaced the wrong speaker. I then dropped my car off with them for eight days to do these jobs. In that time, they only spent the last two days looking at my vehicle. They have attempted a paint job on the A post of my car twice. Both times it has reacted. Clearly the detailer has no idea what he’s doing. He’s even left the frog tape on the door!! (Supposedly cleaned the car too - you’ll see the polish marks all over the windows and doors) I drove an hour and a half to pick my car up after being told it was ready, to be rang 10 minutes before arriving to turn round go home as the paint had reacted again on “final inspection” so they would contact me the following day. They are also unable to change the speaker because it needs a door card which they now can’t do in time of the branch closing and have done nothing to replace the range Rover badge which is a five minute job when you buy new lettering. I’ve been lied to numerous times throughout the week. Poor communication throughout. Spent the whole week chasing them. I’ve now removed my vehicle from them as I no longer have any trust in them & will await to speak to head office. I would never use this branch again for anything. Once they have your sale they don’t care. Avoid at all costs.
21 Apr 2026
Whilst Reece, on the Service front desk, was very professional and helpful I was disappointed that when I finally got the car back the new tyre that had been fitted, and the wheel itself, were in a mess. I discovered this when I got home, so spent time cleaning it myself.
Also, having picked up the car on Friday, I had an engine failure on Monday: flexible tube on engine came away and sadly it seems some other failure caused the car to explode and catch fire. So the car, has been declared a right off.
I am waiting on the insurance company report.
Also, having picked up the car on Friday, I had an engine failure on Monday: flexible tube on engine came away and sadly it seems some other failure caused the car to explode and catch fire. So the car, has been declared a right off.
I am waiting on the insurance company report.
21 Apr 2026
A big thank you to Heidi having purchased my
Evoque at the Kings Lynne branch.
Evoque at the Kings Lynne branch.
20 Apr 2026
I took my car for a service on the 19th March they got me a hire car returned the hire car and picked mine up on the 20th I paid for the service came home about a week later I got a email from enterprise to say there was some damage to the car and to pay the damage of the hire car which was 500 pounds there was no damage when I left it they didn't pick the car up till 2 days later what happened to that car in that time I don't know tried to contact the group 1 manager can not get any response at all looks like I have to pay the bill never use them again please be careful
20 Apr 2026
Vehicle was booked in for a steering rack under warranty. The vehicle was with you for 3 weeks with not much communication and we had to keep chasing for updates. Kept being told you cant get the parts. I checked with Land Rover and the part was in stock. This caused delays and my customer had to keep my loan car that meant we had to cancel and rebook work. Will defiantly not be using any of group1 again and certainly wont be recommending.
14 Apr 2026
Friendly helpful staff, car was washed and ready on time.
14 Apr 2026
I asked them to look at and fix my drivers side washer jet but they didn’t and said they didn’t have time and thought a waste of time stripping down as he hadn’t ordered the part. When I tried to phone the service department I couldn’t get through and the receptionist didn’t understand what I was talking about and wouldn’t put me through.
I was supposed to get a quote Friday teatime for the work to the washer jet but still haven’t.
Really frustrating!
I was supposed to get a quote Friday teatime for the work to the washer jet but still haven’t.
Really frustrating!
13 Apr 2026
Dropping off my car and handover at the dealership was great. My issue is with the health check. The technician identified coolant leaking from the coolant pipe leading out of the auxiliary pump. When I was contacted to pick up my car no mention was made of this issue unt I raised it. Which concerns me. I then received a quote for repair totalling £608.71, which I thought was exorbitant. The next day I went to a Land Rover approved garage for a second opinion and was told that the screw of the top of the hose was loose which may have been the cause of the leak. They tightened it and topped up my coolant charging me only £11! I have driven since and there is no sign of a leak! I find this experience alarming. The actual service of my vehicle was fine and I was quite happy with that part.
Jaguar Used Car Sales, Servicing and MOTs
Welcome to Group 1 Jaguar King's Lynn, located on Scania Way in King's Lynn.
Our team is expertly trained and on-hand to help with all your Sales and Aftersales requirements, so contact us today or use our online tools to book a Jaguar test-drive, book a Jaguar service or MOT, sell my car or create a personalised quote with our competitive finance. You can also reserve a used car from just £199, buy online and have it delivered to your doorstep.
You can just sell my car to us, even if you don't buy another one. Simply grab an instant online valuation and arrange to drop it in to us at a time to suit you.
It's that simple In just 4 easy steps you can sell your Jaguar at a competitive price:
- Online valuation
- Contact details
- Drop-off
- Secure payment
Group 1 Jaguar Kings Lynn offer both servicing and MOTs with expert technicians using advanced diagnostic systems and equipment. Servicing your car with us includes many other benefits:
- Genuine Jaguar Parts covered with a minimum 1 year warranty
- A courtesy car, collection and delivery service, or lift, subject to availability
- A while-you-wait MOT or service, with free Wi-Fi, and complimentary refreshments
- Free comprehensive vehicle health check examining: tyres, brakes, lights and fluid levels
- Personalised video of your vehicle inspection from your technician
- 0% APR finance and spread the cost of repairs with our service plans
Trusted by customers for many years
We're committed to giving our customers more
If you're looking for an approved used Jaguar, a service, repair, or MOT, we are committed to giving you more of everything: more choice, more value, and more peace of mind.
Browse hundreds of used Jaguar cars available in-store. Or browse online and benefit from total convenience with our home delivery or click and collect service.
Discover more reasons to choose Group 1 below.
Find the best selection of used Jaguar models in King's Lynn at Group 1 Jaguar Approved Used. We're proud to be part of one of the largest franchised dealer networks in Britain and can offer an unparalleled choice of Approved Used Jaguar in King's Lynn. Whether you're searching for a reliable all-rounder such an SUV that represents the height of luxury and refinement such as the F-PACE, I- PACE and E-PACE, our experienced team will be able to help. Pay a visit to the showroom on Scania Way to browse our current stock.