Read our Reviews
4 Apr 2026
“Very good service and a good range of cars available. I was able to get answers to all my questions eventually, but the overall process felt rushed. At times it didn’t feel like customers were fully valued. Time‑keeping and communication were variable, which may be due to high workload, but compared with other dealerships it felt less customer‑centred. Staff appeared to be managing multiple customers simultaneously rather than having dedicated time for each individual.
4 Apr 2026
A warm welcome with a very prompt, efficient and professional service.
3 Apr 2026
Car in for a service while I waited. Served coffee at regular intervals and the service took the two hours planned. Also valeted.
2 Apr 2026
was kept informed at all time. Pearly was excellent very helpful, polite and thoroughout.
1 Apr 2026
Would prefer a time slot either am or pm not a day written off. Also parking is atrocious at Guildford when dropping a car off. No designated places for servicing it’s scrabbling around trying to find a space. Otherwise car service was good and mot
1 Apr 2026
Pearly Otton is a credit to the Guildford dealership. Excellent customer service skills, clear communication with a friendly manner. Her colleague who met us in the morning when we dropped off the car was also lovely.
31 Mar 2026
Unexpected visit to the service department. As per all my previous visits the staff were very helpful and the problem dealt with very professionally.
My only problem was arranging to get the car to the dealership and collecting it as it was such short notice. Although on this occasion I was able to sort out a lift I wondered if you could have a standby vehicle or driver available should these unexpected problems occur.
My only problem was arranging to get the car to the dealership and collecting it as it was such short notice. Although on this occasion I was able to sort out a lift I wondered if you could have a standby vehicle or driver available should these unexpected problems occur.
31 Mar 2026
My problem was sorted out and a new battery supplied under warranty. For a newish car say 8 months old it was an unusual experience to come home after a two week holiday to find the car would not start.
There was one issue not resolved which was that i asked for a quote for the car as I travel a lot and to come home each time to a failed battery is not what \i want from a car hence the thought that i might sell it and replce it with something more reliable. I was told that a quote would be emailed to me but I am still waiting for it!!!.J Bone
There was one issue not resolved which was that i asked for a quote for the car as I travel a lot and to come home each time to a failed battery is not what \i want from a car hence the thought that i might sell it and replce it with something more reliable. I was told that a quote would be emailed to me but I am still waiting for it!!!.J Bone
31 Mar 2026
I recently purchased a car from Lexus Guildford and had a really positive experience from start to finish. The process was smooth, straightforward, and stress-free, which made a big difference.
Marcel was friendly, professional, and very helpful throughout. He took the time to answer all my questions and made sure I felt confident in my decision. I never felt pressured at any point, which I really appreciated.
Marcel was friendly, professional, and very helpful throughout. He took the time to answer all my questions and made sure I felt confident in my decision. I never felt pressured at any point, which I really appreciated.
New and used car sales, servicing and MOTs
Welcome to Lexus Guildford located Moorfield Road, Slyfield Green, Guildford in Surrey
Our team are expertly trained and on-hand to help with all your Sales and Aftersales requirements, so contact us today or use our online tools to book a Lexus test-drive, book a Lexus service or MOT, value your current Lexus or create a personalised quote with our competitive finance. You can also reserve a new or used car from just £199, buy online and have it delivered to your doorstep.
You can just sell your current Lexus to us, even if you don't buy another one. Simply grab an instant online valuation and arrange to drop it in to us at a time to suit you.
It's that simple In just 4 easy steps you can sell your Lexus at a competitive price:
- Online valuation
- Contact details
- Drop-off
- Secure payment
Lexus Derby offer both servicing and MOTs with expert technicians using advanced diagnostic systems and equipment. Servicing your car with us includes many other benefits:
- Genuine Lexus Parts covered with a minimum 1 year warranty
- A courtesy car, collection and delivery service, or lift, subject to availability
- A while-you-wait MOT or service, with free Wi-Fi, and complimentary refreshments
- Free comprehensive vehicle health check examining: tyres, brakes, lights and fluid levels
- Personalised video of your vehicle inspection from your technician
- 0% APR finance and spread the cost of repairs with our service plans
Trusted by customers for many years
We're committed to giving our customers more
Whether you are looking for a brand new or approved used Lexus, a service, repair, or MOT, we are committed to giving you more of everything; more choice, more value, and more peace of mind.
Browse hundreds of new and used Lexus cars available in-store. Or browse online and benefit from total convenience with our home delivery or click and collect service.
Discover more reasons to choose Group 1 below.