Read our Reviews

Google
2.0/5
8 Oct 2026
Google - Group 1 Toyota Basingstoke
Kept me waiting ages for a vehicle. Take a seat in the waiting area. 45 mins later... SImply unprofessional.
Google
2.0/5
6 Oct 2026
Google - Group 1 Toyota Basingstoke
Google
4.0/5
3 Oct 2026
Google - Group 1 Toyota Basingstoke
I had a generally good experience purchasing my Toyota C-HR from Group1 Toyota Basingstoke, particularly thanks to Adeel, who was very helpful both before and after the sale. Before purchasing, the car had undergone the dealership’s 145-point inspection. However, shortly after the purchase, I noticed that the steering was leaning to one side and, on checking the tyres, I found uneven wear. I reviewed the inspection and MOT reports and noticed that the tyre condition reported did not fully reflect what I was experiencing. I contacted Adeel immediately, and he was very helpful in arranging a diagnostic appointment. When I took the car back to the dealership, they identified a tracking issue and uneven front tyre wear. They resolved the issue and replaced the tyres, which I really appreciated. I would particularly like to thank Adeel for his professional and supportive approach throughout the situation. However, I would suggest that Group1 Toyota review and improve the quality and consistency of their pre-sale inspection and preparation process. If a vehicle has undergone a Toyota 145-point inspection, issues such as tracking and uneven tyre wear should ideally be identified before the car is handed over to the customer. Overall, I appreciate the way Adeel handled the situation and the after-sales support I received, but there is certainly room for improvement in the inspection process.
Google
5.0/5
1 Oct 2026
Google - Group 1 Toyota Basingstoke
Google
2.0/5
30 Sep 2026
Google - Group 1 Toyota Basingstoke
Poor customer service. Had to look for staff when dropping off car and then wait whilst he completed his conversation with another member of staff.Failed to clean car as stated. Failed to follow up with valuation of my vehicle.
Google
5.0/5
28 Sep 2026
Google - Group 1 Toyota Basingstoke
Excellent customer service during our process of purchasing a new car. We were well looked after by Pash, the salesperson we dealt with, who was very polite and personable.
Google
5.0/5
27 Sep 2026
Google - Group 1 Toyota Basingstoke
Jon and Nathan, always go above and beyond to ensure customer satisfaction in purchasing a new Toyota from group 1 Basingstoke, as it's my fourth new vehicle from this dealership I would recommend anyone to call in to discuss a new Toyota.
Google
5.0/5
25 Sep 2026
Google - Group 1 Toyota Basingstoke
Google
5.0/5
25 Sep 2026
Google - Group 1 Toyota Basingstoke
Google
5.0/5
23 Sep 2026
Google - Group 1 Toyota Basingstoke
It was an amazing experience. Mr Carl Reynolds helped us find the perfect car for our family, even when we had a last minute change of mind and switched to a different car. He still accomodated our request and gone far and beyond in his customer service.

New and used car sales, servicing and MOTs




Welcome to Group 1 Toyota Basingstoke located on 1-4 Edison Road, Houndmills Industrial Estate in Basingstoke.

Our team are expertly trained and on-hand to help with all your Sales and Aftersales requirements, so contact us today or use our online tools to book a Toyota test-drive, book a Toyota service or MOT, value your current Toyota or create a personalised quote with our competitive finance. You can also reserve a new or used car from just £199, buy online and have it delivered to your doorstep.  


You can just sell your current Toyota to us, even if you don't buy another one. Simply grab an instant online valuation and arrange to drop it in to us at a time to suit you.

It's that simple In just 4 easy steps you can sell your Toyota at a competitive price:
  • Online valuation 
  • Contact details 
  • Drop-off
  • Secure payment

Toyota Basingstoke offer both servicing and MOTs with expert technicians using advanced diagnostic systems and equipment. Servicing your car with us includes many other benefits:
  • Genuine Toyota Parts covered with a minimum 1 year warranty
  • A courtesy car, collection and delivery service, or lift, subject to availability
  • A while-you-wait MOT or service, with free Wi-Fi, and complimentary refreshments
  • Free comprehensive vehicle health check examining: tyres, brakes, lights and fluid levels
  • Personalised video of your vehicle inspection from your technician
  • 0% APR finance and spread the cost of repairs with our service plans 
dealership - Toyota


Components-Featured-Block-Content-1000x562-Desktop-Group1-Customer-Care-v7

Trusted by customers for many years

We're committed to giving our customers more


Whether you are looking for a brand new or approved used Toyota, a service, repair, or MOT, we are committed to giving you more of everything; more choice, more value, and more peace of mind. 

Browse hundreds of new and used Toyota cars available in-store. Or browse online and benefit from total convenience with our home delivery or click and collect service. Our Group 1 used cars also come with a minimum of 12 months warranty (excluding bravoauto) and breakdown assistance (excluding bravoauto), at least a 9 month MOT and our multipoint check. Click 'Why Group 1' below for full details.

Discover more reasons to choose Group 1 below.



Welcome to Group 1 Toyota Basingstoke, as a trusted Toyota dealer we have all the facilities to handle all your needs from sales right through to servicing and repairs. As a well-respected Toyota dealer in Basingstoke, we are proud to offer an extensive range of specifications across the entire Toyota marque and we have one of the largest selections of approved used Toyota cars for sale in Basingstoke and the rest of Hampshire; from urban-specialist cars all the way up to formidable off-road vehicles with plenty in between. All of which are competitively-priced due to our network of contacts and buying power to allow us to pass the savings onto you.

Unsure of which Toyota model suits your lifestyle best? In that case let our experienced and knowledgeable team at Group 1 Toyota Basingstoke source, finance and maintain your car. We pride ourselves on the highest levels of customer service, so you are guaranteed only the very best support and a relaxed environment when you visit us. This extends to after sales support as our fully-trained Toyota technicians use only genuine parts and the latest equipment to diagnose, repair and service your Toyota quickly and efficiently should anything go wrong during your ownership.

Find your dream new or used Toyota for sale in Basingstoke right here and benefit from the range of options on offer when buying and servicing through an authorised Toyota dealer in Basingstoke.