Read our Reviews

Survey
5.0/5
23 Jan 2026
Survey - Group 1 Toyota Basingstoke
Always excellent customer service at Group 1 Toyota Basingstoke.
Kept informed at all times & beautiful clean car at the end of service. Thank you.
Google
5.0/5
23 Jan 2026
Google - Group 1 Toyota Basingstoke
Highly recommend Toyota
Survey
5.0/5
23 Jan 2026
Survey - Group 1 Toyota Basingstoke
Nathan looked after us very well.. everything was done nice and quickly explained everything clearly... came to the car and showed us everything that was on the car..
Very impressed
Survey
3.0/5
23 Jan 2026
Survey - Group 1 Toyota Basingstoke
Dropped my car of at 08:05 on Monday 19th Jan for the 10,000 oil maintenance.
Asked if it could be available for 3pm as I had a pre arranged meeting to attend.
Got the service report video around midday. But no phone call to say you can pick your car up. I rang a few times but nobody picked up the phone. In the end my husband had to drop me off before 3pm in the hope it was ready.
It was ready. But despite the offer to wash the car it was not washed - I don't care about that - But I do care about the lack of follow up and confirmation that the car is ready for pick up.
I always used to use Toyota Sandhurst who were great at communication. I'm disappointed in Basingstoke.
Survey
5.0/5
23 Jan 2026
Survey - Group 1 Toyota Basingstoke
Excellent customer service. Thank you.
Survey
5.0/5
22 Jan 2026
Survey - Group 1 Toyota Basingstoke
I made a booking to investigate/change my headlight. As soon as I arrived, Jaz kindly offered to park my car. This was really appreciated. I then spoke to James, the manager, who was outside. He said rather than leaving my car with them all day and walking to and from Houndmills, they would bring my car inside straight away and change the light while I waited. This was really appreciated, too, as I could just drive to work afterwards. I went inside. Joanne, the receptionist, was welcoming, friendly and polite and offered to make me a drink. I noticed that she was the same for every customer. While I waited, I saw James walking a customer to the building holding his umbrella over her head as it was raining. That was very kind indeed. Trevor quickly change my light. My car was also cleaned inside and out. A pleasant and polite young man (sorry I didn't catch his name) came out to take payment. It was all done in 30 minutes. Incredible. AMAZING CUSTOMER SERVICE!!! You can't get better than that. Only in Japan have I experienced that level of customer service. Thank you very much indeed! By the way, while I was waiting I was looking at the Juniper Blue Yaris. That is a loviest car I have ever seen.
Google
5.0/5
22 Jan 2026
Google - Group 1 Toyota Basingstoke
Just brilliant lovely staff niclean showroom felt really at home there. If I lived near by I would be popping in for a coffee from time to time and a chat it's that welcoming lol 🤣🤣🤣
Survey
5.0/5
21 Jan 2026
Survey - Group 1 Toyota Basingstoke
Service & mot carried out on a Saturday morning, friendly staff & quick to assist, easy to book online
Google
5.0/5
20 Jan 2026
Google - Group 1 Toyota Basingstoke
Very good service. Friendly staff and car was washed.
Survey
5.0/5
20 Jan 2026
Survey - Group 1 Toyota Basingstoke
Car needed a recall done. Friendly staff and car was washed. Very good service.

New and used car sales, servicing and MOTs




Welcome to Group 1 Toyota Basingstoke located on 1-4 Edison Road, Houndmills Industrial Estate in Basingstoke.

Our team are expertly trained and on-hand to help with all your Sales and Aftersales requirements, so contact us today or use our online tools to book a Toyota test-drive, book a Toyota service or MOT, value your current Toyota or create a personalised quote with our competitive finance. You can also reserve a new or used car from just £199, buy online and have it delivered to your doorstep.  


You can just sell your current Toyota to us, even if you don't buy another one. Simply grab an instant online valuation and arrange to drop it in to us at a time to suit you.

It's that simple In just 4 easy steps you can sell your Toyota at a competitive price:
  • Online valuation 
  • Contact details 
  • Drop-off
  • Secure payment

Toyota Basingstoke offer both servicing and MOTs with expert technicians using advanced diagnostic systems and equipment. Servicing your car with us includes many other benefits:
  • Genuine Toyota Parts covered with a minimum 1 year warranty
  • A courtesy car, collection and delivery service, or lift, subject to availability
  • A while-you-wait MOT or service, with free Wi-Fi, and complimentary refreshments
  • Free comprehensive vehicle health check examining: tyres, brakes, lights and fluid levels
  • Personalised video of your vehicle inspection from your technician
  • 0% APR finance and spread the cost of repairs with our service plans 
dealership - Toyota


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Trusted by customers for many years

We're committed to giving our customers more


Whether you are looking for a brand new or approved used Toyota, a service, repair, or MOT, we are committed to giving you more of everything; more choice, more value, and more peace of mind. 

Browse hundreds of new and used Toyota cars available in-store. Or browse online and benefit from total convenience with our home delivery or click and collect service. Our Group 1 used cars also come with a minimum of 12 months warranty (excluding bravoauto) and breakdown assistance (excluding bravoauto), at least a 9 month MOT and our multipoint check. Click 'Why Group 1' below for full details.

Discover more reasons to choose Group 1 below.



Welcome to Group 1 Toyota Basingstoke, as a trusted Toyota dealer we have all the facilities to handle all your needs from sales right through to servicing and repairs. As a well-respected Toyota dealer in Basingstoke, we are proud to offer an extensive range of specifications across the entire Toyota marque and we have one of the largest selections of approved used Toyota cars for sale in Basingstoke and the rest of Hampshire; from urban-specialist cars all the way up to formidable off-road vehicles with plenty in between. All of which are competitively-priced due to our network of contacts and buying power to allow us to pass the savings onto you.

Unsure of which Toyota model suits your lifestyle best? In that case let our experienced and knowledgeable team at Group 1 Toyota Basingstoke source, finance and maintain your car. We pride ourselves on the highest levels of customer service, so you are guaranteed only the very best support and a relaxed environment when you visit us. This extends to after sales support as our fully-trained Toyota technicians use only genuine parts and the latest equipment to diagnose, repair and service your Toyota quickly and efficiently should anything go wrong during your ownership.

Find your dream new or used Toyota for sale in Basingstoke right here and benefit from the range of options on offer when buying and servicing through an authorised Toyota dealer in Basingstoke.