CitNOW & electronic vehicle health check
At Group 1 Ford, we believe in complete transparency when it comes to looking after your vehicle. That’s why we use CitNOW video technology to provide you with a clear and honest view of your car’s condition. Since our workshops aren’t suitable for customer access, CitNOW video provides a digital window, bringing the inspection process directly to your smartphone or computer.
This innovation takes Ford servicing to the next level, giving you confidence and control over every decision.
How does CitNOW video technology work?
How does CitNOW video technology work?
When our Ford-trained technicians conduct a check on your vehicle, they create a CitNOW video report that highlights any issues and provides recommendations. You’ll then receive the video by email or text, making it simple to review from anywhere.
From there, you can instantly authorise any work needed, giving instructions directly to the technician working on your Ford.
If you want to keep a copy for future reference, you can also download CitNOW video reports at your convenience.
Electronic Vehicle Health Check (EVHC)
Alongside your video CitNOW report, you’ll receive a clear, colour-coded Electronic Vehicle Health Check (EVHC). This simple document highlights essential or advisory work, so you always know the condition of your car.
These complimentary checks are just one of the many benefits of servicing with your local Group 1 Ford dealership.
Book your Ford service today
Keeping your vehicle in optimum condition is our priority. With the help of CitNOW video technology, our manufacturer-trained technicians give you complete transparency and peace of mind.
Book online, enquire today, or contact your nearest Group 1 Ford service centre to find out more.
CitNow Video Technology Frequently Asked Questions
CitNOW video technology is a system that lets our Ford technicians record a short video of your vehicle inspection. It gives you complete transparency on your car’s condition.
Yes, you can easily download CitNOW video reports once they’ve been sent to you by email or text, so you always have a copy for future reference.