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Customer Service
Bring your Ford to be serviced at any of our Think Ford Dealerships and you will receive an expert service from a Ford trained technician using specialist Ford tools and quality Ford parts. In addition, you'll also receive complimentary UK and European Roadside Assistance valid from the date of your service for a period of 12 months, or until your next service is due, whichever comes first.
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Ford Roadside Assistance
With any Ford Scheduled Service carried out at Think Ford, you'll receive UK and European Roadside Assistance valid from the date of your service for 12 months, or until the next service is due, whichever comes first.
In the unfortunate event that you do break down you'll get:
How does it work?
If your vehicle breaks down, simply call us and we’ll get someone out to you as fast as we can.
From the UK, call:
Tel: 0203 564 4444
From abroad, call:
Tel: 00800 88 77 66 11 or +33 426 298781
If your vehicle's problem is unable to be fixed there and then, Roadside Assistance can help you by either providing a replacement vehicle, organising costs for alternative travel to your destination or even covering hotel accommodation for you and your passengers. If you break down in Europe and your vehicle cannot be fixed, Roadside Assistance can arrange for it to be sent to a UK address (for example: your home, work, or your nearest Think Ford dealer).
Wherever you are, be it in the UK or in Europe, Ford Service Roadside Assistance is available 24 hours a day, 365 days a year and with just one phone call.
*Ford Breakdown Assistance is valid from the date of service until the next scheduled service is due. Includes European service for Roadside Assistance and Repair and towing to a Ford dealer - see full terms and conditions at ford.co.uk/owner/service-and-maintenance/assistance for countries covered. Ford Breakdown Assistance applies to the serviced vehicle only.
Please contact us if you require additional information.
