No Upfront Diagnostic Fees* - Just Expert Care
At Group 1 Volkswagen, we believe in transparency and trust from the very first visit. That’s why we never charge retail customers an initial diagnostic fee to:
✅ Confirm your concern
✅ Perform essential safety checks
✅ Provide a clear, professional repair recommendation
If you choose to proceed, you’ll only be charged for the cost of recommended repairs or if additional diagnostic time is required beyond the initial assessment.
Peace of mind starts here – with no surprises.
Book your Initial Diagnostic at your nearest Group 1 Volkswagen Service Centre today.
Terms and Conditions:
*This offer applies at participating Group 1 Volkswagen retailers only. No initial diagnostic fee will be charged for an assessment carried out by a qualified Volkswagen-trained technician, which includes confirming the reported concern, completing standard safety checks, and providing a professional repair recommendation. Charges will only apply if the customer approves repair work or agrees to additional diagnostic time beyond the initial triage. Excludes warranty, internal, trade, bodyshop or insurance work. Group 1 Volkswagen reserves the right to amend or withdraw this offer at any time without prior notice.
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