Read our Reviews

Survey
5.0/5
4 Dec 2025
Survey - Group 1 Toyota Basingstoke
I am a Motability customer. I was interested in having a Toyota Yaris Extra and went to Basingstoke Toyota. I met Nathan Haines as he is the Motability expert and he has been so helpful and friendly. He helped me all through the process from choosing the car to collecting it last week. I would thoroughly recommend him to anyone, he is an asset to the company, definitely 10 out of 10. I would also recommend all of the staff at the company, everyone I have come into have been very helpful and friendly. Finally, the coffee is really good. Thank you.
Survey
2.0/5
3 Dec 2025
Survey - Group 1 Toyota Basingstoke
My vehicle arrived at the dealership for some accessories to be fitted, these had been on back order from when I purchased the car; at that point I decided to have an early service too, the mileage was c5000 miles. On the on/line booking form I requested the car was Not to be washed (the vehicle had been prepared with a ceramic coating). When I collected the car it was Very apparent that the car had been cleaned ‘badly’ and upon inspection by the detail company I entrust our vehicles to confirmed the worst, the paintwork displayed swirls owing to a cloth being moved over the paintwork when all debris had not been removed. The result is the vehicle needs to be polished and the coating re-applied!
I contacted the dealership three times by telephone, my calls were not returned; I then contacted the Sales Advisor (by email 21/11) who handled my purchase, he forwarded my complaint to Customer Care, their response to me arrived 25/11, the request was for evidence of damage. I have since retuned to the detailers and supplied a video displaying the polish swirls 26/11; since that date I have had no further response. No acknowledgement, no concern, no apology. The reason for two stars and not one is because I’m happy with the works requested and carried out but I don’t expect my vehicle to return to me in a condition that is less than I delivered, customer care?
Survey
3.0/5
3 Dec 2025
Survey - Group 1 Toyota Basingstoke
My experience with trying to book an emergency appointment with Toyota was very frustrating. The battery on my one year old Toyota Yaris Cross had failed, and I had to make use of Toyota Assistance, who sent out the AA. This was amazingly quick and efficient, but following up on the recommendation of the AA to get the car to Toyota to replace the battery was frustrating to say the least. I called the Service line, who it appears is off site, and could only offer a "waiting" appointment in a week's time. As I live alone, and rely on my vehicle this wasn't an option. I could borrow a car and leave the car with Toyota all day - at a cost, of course. I could arrange for somebody to collect the car, at a cost of £20. Eventually it was suggested I speak to the local dealership, who were very helpful and arranged for me to bring the car in at 2pm. Needless to say the battery was replaced under warranty, and I waited for just under 90 minutes. The local dealership were very helpful, which is what was expected of the Service line. I have been a customer for many years, and purchased several new cars at the Toyota Basingstoke. I did not expect my new car to break down in the first place - a service was undertaken in October. My experience with the Service Line was unsatisfactory. The local dealership service was very good.
Survey
5.0/5
2 Dec 2025
Survey - Group 1 Toyota Basingstoke
Excellent and professional staff at my basingstoke branch. Was made to feel welcome and even offered a hot drink.
Not had vehicle back many days or driven it much for various reasons but I'm sure that everything will be fine.
Thanks
Survey
5.0/5
2 Dec 2025
Survey - Group 1 Toyota Basingstoke
The car was collected from my home and returned after the service. It came back cleaner than it went out.
Survey
5.0/5
2 Dec 2025
Survey - Group 1 Toyota Basingstoke
Absolutely five stars for Nathan here explained every think to me he helped out with the car. Any questions I wanted to know asked him and he told me thank you very much, Nathan.
Survey
5.0/5
2 Dec 2025
Survey - Group 1 Toyota Basingstoke
Excellent service
Survey
5.0/5
2 Dec 2025
Survey - Group 1 Toyota Basingstoke
First time buying a Toyota, had a fantastic experience and the rep I had was brilliant, made the whole experience and process very easy.
Survey
5.0/5
1 Dec 2025
Survey - Group 1 Toyota Basingstoke
Happy
Google
5.0/5
1 Dec 2025
Google - Group 1 Toyota Basingstoke
Always helpful & attentive. Professional first class service every time

New and used car sales, servicing and MOTs




Welcome to Group 1 Toyota Basingstoke located on 1-4 Edison Road, Houndmills Industrial Estate in Basingstoke.

Our team are expertly trained and on-hand to help with all your Sales and Aftersales requirements, so contact us today or use our online tools to book a Toyota test-drive, book a Toyota service or MOT, value your current Toyota or create a personalised quote with our competitive finance. You can also reserve a new or used car from just £199, buy online and have it delivered to your doorstep.  


You can just sell your current Toyota to us, even if you don't buy another one. Simply grab an instant online valuation and arrange to drop it in to us at a time to suit you.

It's that simple In just 4 easy steps you can sell your Toyota at a competitive price:
  • Online valuation 
  • Contact details 
  • Drop-off
  • Secure payment

Toyota Basingstoke offer both servicing and MOTs with expert technicians using advanced diagnostic systems and equipment. Servicing your car with us includes many other benefits:
  • Genuine Toyota Parts covered with a minimum 1 year warranty
  • A courtesy car, collection and delivery service, or lift, subject to availability
  • A while-you-wait MOT or service, with free Wi-Fi, and complimentary refreshments
  • Free comprehensive vehicle health check examining: tyres, brakes, lights and fluid levels
  • Personalised video of your vehicle inspection from your technician
  • 0% APR finance and spread the cost of repairs with our service plans 
dealership - Toyota


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Trusted by customers for many years

We're committed to giving our customers more


Whether you are looking for a brand new or approved used Toyota, a service, repair, or MOT, we are committed to giving you more of everything; more choice, more value, and more peace of mind. 

Browse hundreds of new and used Toyota cars available in-store. Or browse online and benefit from total convenience with our home delivery or click and collect service. Our Group 1 used cars also come with a minimum of 12 months warranty (excluding bravoauto) and breakdown assistance (excluding bravoauto), at least a 9 month MOT and our multipoint check. Click 'Why Group 1' below for full details.

Discover more reasons to choose Group 1 below.



Welcome to Group 1 Toyota Basingstoke, as a trusted Toyota dealer we have all the facilities to handle all your needs from sales right through to servicing and repairs. As a well-respected Toyota dealer in Basingstoke, we are proud to offer an extensive range of specifications across the entire Toyota marque and we have one of the largest selections of approved used Toyota cars for sale in Basingstoke and the rest of Hampshire; from urban-specialist cars all the way up to formidable off-road vehicles with plenty in between. All of which are competitively-priced due to our network of contacts and buying power to allow us to pass the savings onto you.

Unsure of which Toyota model suits your lifestyle best? In that case let our experienced and knowledgeable team at Group 1 Toyota Basingstoke source, finance and maintain your car. We pride ourselves on the highest levels of customer service, so you are guaranteed only the very best support and a relaxed environment when you visit us. This extends to after sales support as our fully-trained Toyota technicians use only genuine parts and the latest equipment to diagnose, repair and service your Toyota quickly and efficiently should anything go wrong during your ownership.

Find your dream new or used Toyota for sale in Basingstoke right here and benefit from the range of options on offer when buying and servicing through an authorised Toyota dealer in Basingstoke.