Read our reviews

Survey
3.0/5
26 Mar 2026
Survey - Group 1 Volkswagen Altrincham
Brought my Toureg for a Service and a NOX Sensor replacement. I was happy with the service, however i was disgusted regarding the price of replacing the NOX Sensor which was extortionate. The prices need to be more reasonable, with that in mind i needed my rear fog light replacing but due to the insanity of the cost i will be taking my car elsewhere.
What has certainly made me very nervous above and beyond the costs are the fact the reason i came to this dealership was due to Ben who i could trust and was reasonable with pricing, after his departure i was extended that courtesy with Gavin.
However i have learned that Gavin has resigned and that also Dave is also leaving. Trust is built on Honesty, Integrity and Transperancy and im not sure this dealership has that anymore.
I may not be coming back here.
Survey
4.0/5
24 Mar 2026
Survey - Group 1 Volkswagen Altrincham
Good, particularly Gavin who was excellent in dealing with and resolving my problem. However the in-house process in dealing with a relatively minor issue appear cumbersome. Also phone system didn't appear to work on numerous occasions.
Google
4.0/5
24 Mar 2026
Google - Group 1 Volkswagen Altrincham
Now its time for review As what i think purtchesed a second hand polo with DSG gear box the from jack harison he was a polight sails man has it goes all was dandy good price for part exchange theres a but comming you can ask with any problem the sails And service dont seam to bother now they have my money its not just you other dealers are the same this is how iv felt with recent visits And thats not many i feel like im being fobed off betrer going To some where like Autopoint Its way cheaper i have a problem now it conserns my DSG gearbox theres somthing wrong it fattles bolton dont want to know whatch this space
Google
1.0/5
23 Mar 2026
Google - Group 1 Volkswagen Altrincham
My first experience with VW Altrincham and the technician decided to abuse my car during a road test which was confirmed via the vehicle tracker installed on the car. Service manager was apologetic about the issue but it should not have happened at all. Terrible experience and I would strongly advise to avoid this dealership.
Google
5.0/5
23 Mar 2026
Google - Group 1 Volkswagen Altrincham
Really impressed with the service at Group 1 Volkswagen Altrincham! Dave was excellent – super proactive with updates while I was waiting for my car, which made the whole experience stress-free. Booking the service online was straightforward and much easier than at other VW dealers I’ve used. Highly recommend!
Google
5.0/5
18 Mar 2026
Google - Group 1 Volkswagen Altrincham
Not happy with the service, I brought my faulty dash come in over a month ago and no one has called me back. I’ve tried to get through many times. I finally got through to service Desk this afternoon But automotive Department did not respond. You know who I am I brought my KENWOOD Dash Cam And over a month ago because the small microSD card had dropped inside the unit and the spring release must’ve broken so I can’t get the SD card out unless you take the whole thing apart. You mentioned that I needed to bring the car in for them to contact you Kenwood, but I’m not sure why you’re asking that it’s nothing to do with a set up. It’s to do with the physical problem with the dash cam. All I want is a new dash cam to get me on my way? It’s unacceptable to wait a month. Update: Following my complaint and making contact with the management I have had a satisfactory response and apology. I have also had a resolution to my issues and an explanation on some of the reasons for delays. That’s exactly the response I needed. Customers need good service.
Survey
4.0/5
17 Mar 2026
Survey - Group 1 Volkswagen Altrincham
Quick, efficient seemless service.
Google
5.0/5
16 Mar 2026
Google - Group 1 Volkswagen Altrincham
Survey
4.0/5
13 Mar 2026
Survey - Group 1 Volkswagen Altrincham
I don’t know if last message went through. The only problem I had was trying to talk to someone. I spoke to Gayle who explained the problem
Survey
5.0/5
11 Mar 2026
Survey - Group 1 Volkswagen Altrincham
Everyone was very friendly helpful and welcoming. Visit went smoothly and service done quickly whilst waited.

New and used car sales, servicing and MOTs




Welcome to Volkswagen Altrincham located on Manchester Road, Altrincham in Cheshire.

Our team are expertly trained and on-hand to help with all your Sales and Aftersales requirements, so contact us today or use our online tools to book a Volkswagen test-drive, book a Volkswagen service or MOT, value your current Volkswagen or create a personalised quote with our competitive finance. You can also reserve a new or used car from just £199, buy online and have it delivered to your doorstep.  


You can just sell your current Volkswagen to us, even if you don't buy another one. Simply grab an instant online valuation and arrange to drop it in to us at a time to suit you.

It's that simple In just 4 easy steps you can sell your Volkswagen at a competitive price:

  • Online valuation 
  • Contact details 
  • Drop-off
  • Secure payment

Volkswagen Altrincham offer both servicing and MOTs with expert technicians using advanced diagnostic systems and equipment. Servicing your car with us includes many other benefits:
  • Genuine Volkswagen Parts covered with a minimum 1 year warranty
  • A courtesy car, collection and delivery service, or lift, subject to availability
  • A while-you-wait MOT or service, with free Wi-Fi, and complimentary refreshments
  • Free comprehensive vehicle health check examining: tyres, brakes, lights and fluid levels
  • Personalised video of your vehicle inspection from your technician
  • 0% APR finance and spread the cost of repairs with our service plans 
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Trusted by customers for many years

We're committed to giving our customers more


Whether you are looking for a brand new or approved used Volkswagen, a service, repair, or MOT, we are committed to giving you more of everything; more choice, more value, and more peace of mind. 

Browse hundreds of new and used Volkswagen cars available in-store. Or browse online and benefit from total convenience with our home delivery or click and collect service.

Discover more reasons to choose Group 1 below.



The first choice for Volkswagens Sales and Service in Altrincham, Broadheath, Timperley, Bowdon and Hale areas, our Volkswagen Altrincham dealership is part of Group 1 Retail, the UK's leading motor retailers.

At the Group 1 Volkswagen Altrincham dealer, you can not only secure your next car but also keep the vehicle in tip-top condition for years to come.

Offering a huge collection of Volkswagen models that are rigorously tested and checked to ensure reliability, you can book a test drive online or contact us to discuss upgrading your vehicle.

Already have the keys to your Volkswagen? Make sure it continues to perform at its best by booking a professional service. We guarantee that all work required will be carried out by one of our expert technicians.

Get in touch or drop into the Volkswagen Altrinchamretailer today.