Read our reviews

Google
1.0/5
19 Jun 2026
Google - Group 1 Volkswagen Altrincham
Since purtchessing this DSG 1.0 VW POLO on 19 / 11/2025 ive had nothing but trouble with this car from altrincham so stay clear of german engineering the likes of masda , all the vw range if Somthing goes wrong your on your own gurantee or no gurantee this applys to all models of volkswagen gurantees are not worth the paper there written on are RUBBISH FAULTY WHEN MADE SEAMS VW HAVENT LEARND HOW TO MAKE A GEARBOX SINCE 1998 After sails is poor to aswell as survice plus them in survice dont need to be nasty and put dirt the inside of my car and coperslip grease and cv joint grease on the paint work this is a terrible garage KEEPAWAY !!!! wished i hadnt cl apped eyes on this faulty crap GEARBOX DONT WORK ASWELL AS CLUTCH PLATE To sum up this is in my oppinion a dishonest garage I wont buy your cars ever again
Survey
5.0/5
18 Jun 2026
Survey - Group 1 Volkswagen Altrincham
Easy project from start to completion, staff friendly and helpful.⭐️⭐️⭐️⭐️⭐️
Survey
5.0/5
17 Jun 2026
Survey - Group 1 Volkswagen Altrincham
Efficient, helpful, accomodating
Survey
5.0/5
17 Jun 2026
Survey - Group 1 Volkswagen Altrincham
Excellent service from agent. Knowledgeable and kept us informed throughout the process.
Survey
2.0/5
17 Jun 2026
Survey - Group 1 Volkswagen Altrincham
Told the job would take two days. Spent 90 minutes ringing on the afternoon of the second day for an update. Service wouldn't pick up. Reception kept putting me through to service, who wouldn't pick up, despite me telling them this keeps happening. Told I would get a phone call back; didn't. Rang me 5 minutes before closing, just before 6, to tell me, actually, my car would be another day. They said it would be ready in the morning. I said what time, can I come on the way to work around half 9 to pick up, as logistically it isn't easy to get there (Altrincham isn't my local garage; it is Stockport but they couldn't offer a hire car for 6 months and it was a safety recall). Told they would ring me at 11:30 in the morning with an update. I said ok; I have to work about 30 miles away so I will have to pick my car up on the way home from work around 3-4, they said fine. Then rang me at 9:30 am the next morning when I was in work 30 miles away and essentially demanded that I return the hire car immediately. I said I offered to come in first thing, but you told me it wouldn't be ready. Was then forced to come out of work, 60 miles round trip, to return the hire car and pick up my car, taking nearly 2 hours off from work. Wasn't given an invoice after payment; rang up Friday afternoon to get them to send it over, as it is a company car and they need it. They said that it would be sent right away to my email, and as of yet, 5 days later have still not received it.
Survey
5.0/5
16 Jun 2026
Survey - Group 1 Volkswagen Altrincham
Smooth experience. Very clean and tidy. Joel was extremely helpful
Google
2.0/5
16 Jun 2026
Google - Group 1 Volkswagen Altrincham
Couldn't park.
Survey
5.0/5
16 Jun 2026
Survey - Group 1 Volkswagen Altrincham
Excellent service from making the service date appointment, online check in, to post service collection.
Survey
5.0/5
16 Jun 2026
Survey - Group 1 Volkswagen Altrincham
great comms leading up to and during service - service from engineer and assistant who processed my service was exemplary - will use again -thanks
Survey
1.0/5
15 Jun 2026
Survey - Group 1 Volkswagen Altrincham
Had a very unpleasant dealing with a female customer service manager regarding a second fault on an indicator unit less than 12 months since being replaced. I also asked to speak to the manager and was told that he was in a meeting but that he would call me back, this did not happen .

New and used car sales, servicing and MOTs




Welcome to Volkswagen Altrincham located on Manchester Road, Altrincham in Cheshire.

Our team are expertly trained and on-hand to help with all your Sales and Aftersales requirements, so contact us today or use our online tools to book a Volkswagen test-drive, book a Volkswagen service or MOT, value your current Volkswagen or create a personalised quote with our competitive finance. You can also reserve a new or used car from just £199, buy online and have it delivered to your doorstep.  


You can just sell your current Volkswagen to us, even if you don't buy another one. Simply grab an instant online valuation and arrange to drop it in to us at a time to suit you.

It's that simple In just 4 easy steps you can sell your Volkswagen at a competitive price:

  • Online valuation 
  • Contact details 
  • Drop-off
  • Secure payment

Volkswagen Altrincham offer both servicing and MOTs with expert technicians using advanced diagnostic systems and equipment. Servicing your car with us includes many other benefits:
  • Genuine Volkswagen Parts covered with a minimum 1 year warranty
  • A courtesy car, collection and delivery service, or lift, subject to availability
  • A while-you-wait MOT or service, with free Wi-Fi, and complimentary refreshments
  • Free comprehensive vehicle health check examining: tyres, brakes, lights and fluid levels
  • Personalised video of your vehicle inspection from your technician
  • 0% APR finance and spread the cost of repairs with our service plans 
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Trusted by customers for many years

We're committed to giving our customers more


Whether you are looking for a brand new or approved used Volkswagen, a service, repair, or MOT, we are committed to giving you more of everything; more choice, more value, and more peace of mind. 

Browse hundreds of new and used Volkswagen cars available in-store. Or browse online and benefit from total convenience with our home delivery or click and collect service.

Discover more reasons to choose Group 1 below.



The first choice for Volkswagens Sales and Service in Altrincham, Broadheath, Timperley, Bowdon and Hale areas, our Volkswagen Altrincham dealership is part of Group 1 Retail, the UK's leading motor retailers.

At the Group 1 Volkswagen Altrincham dealer, you can not only secure your next car but also keep the vehicle in tip-top condition for years to come.

Offering a huge collection of Volkswagen models that are rigorously tested and checked to ensure reliability, you can book a test drive online or contact us to discuss upgrading your vehicle.

Already have the keys to your Volkswagen? Make sure it continues to perform at its best by booking a professional service. We guarantee that all work required will be carried out by one of our expert technicians.

Get in touch or drop into the Volkswagen Altrinchamretailer today.