Read our reviews

Google
1.0/5
11 Aug 2026
Google - Group 1 Volkswagen Bolton
Bad experience with this dealership they made a 30k miles error on my service history,I put it down to human error, they don’t answer the phone ,all day to speak to someone,they said they would put it right,got a corrected paper copy in the post as requested,so I moved on to Audi in middle of a deal ,when go a call to say my service history shows almost 72,000 miles instead of 44,675 miles ,on the phone to them again,but nobody answers any department except the spares who said they would pass on my number and get someone to ring me .the miles show on the site all dealerships use BMS ,
Google
5.0/5
11 Aug 2026
Google - Group 1 Volkswagen Bolton
I have had the pleasure of dealing with Usman at VW Group 1 in Bolton, and I genuinely cannot fault him in any way. From start to finish, he has been extremely helpful, professional and attentive. Usman has kept in constant contact with me throughout the whole process and has gone above and beyond to make sure everything went smoothly. He made my new car journey easy and stress-free, and I really appreciate the time and effort he put into helping me. Excellent customer service from start to finish. I would highly recommend Usman to anyone looking to purchase a new car. A real credit to VW Group 1 in Bolton.
Google
1.0/5
8 Aug 2026
Google - Group 1 Volkswagen Bolton
⭐ 1/5 Really poor experience with Volkswagen Bolton, made worse by the fact I’ve been a customer here for around 10 years. I called looking to discuss my next car and was promised a call back. It never came. I then went into the dealership in person, explained that nobody had called me back and again asked for someone to contact me. Still nothing. I’ve since chased Volkswagen separately and, remarkably, I’m still no further forward. The recall visit wasn’t much better. The check-in involves a ridiculously long tick-box process covering all sorts of options. Of everything presented, I selected just two: wash the car and hoover it. Neither was done. So they have a lengthy process for recording exactly what the customer wants, but apparently no process for actually delivering it. I’m genuinely struggling to understand how a main Volkswagen dealership can make the basics this difficult. Returning a phone call, following up an in-person enquiry and completing the two simple items a customer specifically requested during a recall visit shouldn’t be a challenge. After around a decade of using this dealership, I’m now actively looking at taking my business elsewhere. One star, because Google doesn’t offer zero.
AutoTrader UK
5.0/5
7 Aug 2026
AutoTrader UK - Group 1 Volkswagen Bolton
Friendly staff straight forward experience
Google
5.0/5
7 Aug 2026
Google - Group 1 Volkswagen Bolton
Great service from Katie and Shaun I can highly recommend VW Bolton for servicing and parts .
Google
5.0/5
6 Aug 2026
Google - Group 1 Volkswagen Bolton
Google
5.0/5
3 Aug 2026
Google - Group 1 Volkswagen Bolton
Great service and very quick!
Google
5.0/5
3 Aug 2026
Google - Group 1 Volkswagen Bolton
I recently purchased a brand new VW Polo and I honestly couldn’t be happier with both the car and the experience. From start to finish, Lee, Charlotte and Nathan were incredibly helpful, friendly and professional. They made the whole process completely stress-free and smooth, and I always felt well looked after and informed throughout. Collection day was especially memorable. There were lots of small touch points and thoughtful gestures that they absolutely didn’t have to do, but they made the day feel extra special and exciting. It really showed the level of care and attention they put into their customers’ experience. I would highly recommend this dealership to anyone looking for a new car. Thank you again to Lee, Charlotte and Nathan for making the purchase of my new Polo such an enjoyable and memorable experience
Google
5.0/5
3 Aug 2026
Google - Group 1 Volkswagen Bolton
Scheduled service on my VW Arteon, very impressed by previous visits and having had my previous services done here once again rebooked. Staff very friendly and helpful and go out of their way to deliver amazing service and to top it up had a complimentary car wash, highly recommend booking in your vehicle here
Google
5.0/5
1 Aug 2026
Google - Group 1 Volkswagen Bolton
I recently collected my brand new car from Group 1 Volkswagen Bolton, and I couldn’t be happier with the experience. From start to finish, the service was outstanding. A special thank you to Brendan, who went above and beyond to find the perfect car for me. He kept me updated throughout the process, answered all of my questions, and made everything straightforward and stress-free. He also arranged the collection seamlessly, making the whole experience really enjoyable. What really stood out was that Brendan even took me for a short drive to help me get used to the car and took the time to help me set everything up before I left. Nothing felt rushed, and he made sure I was completely comfortable and confident with my new car. The customer service from everyone at the dealership was professional, friendly, and efficient. I would highly recommend Group 1 Volkswagen Bolton to anyone looking for a new car, and I especially recommend asking for Brendan. Thank you again for making buying my new car such a fantastic experience!

New and used car sales, servicing and MOTs




Welcome to Volkswagen Bolton located on Morris Street, Mill Street Industrial, Bolton in Lancashire

Our team are expertly trained and on-hand to help with all your Sales and Aftersales requirements, so contact us today or use our online tools to book a Volkswagen test-drive, book a Volkswagen service or MOT, value your current Volkswagen or create a personalised quote with our competitive finance. You can also reserve a new or used car from just £199, buy online and have it delivered to your doorstep.  


You can just sell your current Volkswagen to us, even if you don't buy another one. Simply grab an instant online valuation and arrange to drop it in to us at a time to suit you.

It's that simple In just 4 easy steps you can sell your Volkswagen at a competitive price:
  • Online valuation 
  • Contact details 
  • Drop-off
  • Secure payment

Volkswagen Bolton offer both servicing and MOTs with expert technicians using advanced diagnostic systems and equipment. Servicing your car with us includes many other benefits:
  • Genuine Volkswagen Parts covered with a minimum 1 year warranty
  • A courtesy car, collection and delivery service, or lift, subject to availability
  • A while-you-wait MOT or service, with free Wi-Fi, and complimentary refreshments
  • Free comprehensive vehicle health check examining: tyres, brakes, lights and fluid levels
  • Personalised video of your vehicle inspection from your technician
  • 0% APR finance and spread the cost of repairs with our service plans 
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Trusted by customers for many years

We're committed to giving our customers more


Whether you are looking for a brand new or approved used Volkswagen, a service, repair, or MOT, we are committed to giving you more of everything; more choice, more value, and more peace of mind. 

Browse hundreds of new and used Volkswagen cars available in-store. Or browse online and benefit from total convenience with our home delivery or click and collect service.

Discover more reasons to choose Group 1 below.



The first choice for Volkswagens Sales and Service in Bolton, Edgworth, Harwood, Lostock, Walkden and Lancashire areas, our Volkswagen Bolton dealership is part of Group 1 Retail, the UK's leading motor retailers.

The Group 1 Volkswagen Bolton dealer not only offers a huge range of new and used vehicles, but our expert staff are here to help match you to your perfect VW.

Offering servicing, including accident repair and MOTs, as well as a fantastic range of offers and savings, browse the new and used car stock online or drop into the Volkswagen Bolton retailer today and see the quality cars for yourself.

Contact us today and one of our skilled team members will get back to you.