Read our reviews

Survey
5.0/5
16 Jan 2026
Survey - Group 1 Volkswagen Bolton
Service was carried out efficiently. Engineer walked me through each element 0f the service, explaining any adjustments.
An excellent and professional approach leaving me extremely pleased with the Service
Google
5.0/5
16 Jan 2026
Google - Group 1 Volkswagen Bolton
Got my car back on the road; really appreciated the complementary wash and valet
Google
5.0/5
15 Jan 2026
Google - Group 1 Volkswagen Bolton
Had the pleasure of recently purchasing a new car from Group 1 Bolton and I can comfortably say it’s my favourite car I’ve ever owned. The service at Group 1 Bolton is second to none, Ross Tracey who I dealt with was great from start to finish as was David Ince. There were a few supply chain issues along the way that were completely out of their control however, Ross went above and beyond to come up with solutions and ensure I was looked after. I’d happily recommend anybody interested in a VW their way.
Google
5.0/5
15 Jan 2026
Google - Group 1 Volkswagen Bolton
Usman was an outstanding salesman from start to finish. He was professional, knowledgeable, and genuinely attentive to my needs without ever being pushy. He took the time to explain everything clearly, answered all my questions with patience, and made the entire process smooth and stress-free. It’s rare to find someone who combines great product knowledge with excellent customer service, but Usman does exactly that. I’d highly recommend him to anyone looking for a trustworthy and reliable salesperson.
Google
2.0/5
13 Jan 2026
Google - Group 1 Volkswagen Bolton
Survey
4.0/5
12 Jan 2026
Survey - Group 1 Volkswagen Bolton
Whilst I cannot fault my visit to vw bolton, and particularly the service advisor Daniel who was excellent, more courtesy cars and a pick-up service should be available.
Survey
1.0/5
12 Jan 2026
Survey - Group 1 Volkswagen Bolton
Probably the worst dealership I have ever been to. I am still awaiting the vehicle health check , service never answered the phone when I called for an update, when I phoned via reception to find when my car would be ready , a miserable voiced lady advised me that it could be upto 5 despite me asking for it to be sooner. Despite selecting no service plan on each service I have had , Ryan has always felt the need to ask me if I want a service plan. I always request self check in/self check out but there is always a delay in receiving the payment link, resulting in the key never being available.The car was cleaned internally but not externally. There are never any spaces for parking when leaving the vehicle. Whilst Group 1 have the monopoly on VW servicing around me I am extremely unlikely to purchase another.
Google
5.0/5
8 Jan 2026
Google - Group 1 Volkswagen Bolton
Was having a bit of an issue with my booking for MOT and service which was down to the booking system, by no fault of the branch themselves. I went in frustrated and within five minutes, Carl had already got me a date booked, and assured me it would all get sorted. Which it did even though it wasn’t Carls department he still went above and beyond to resolve my issue. His customer service was second to none. I appreciate how quickly you managed to get this resolved. Thank you Carl.
Survey
2.0/5
7 Jan 2026
Survey - Group 1 Volkswagen Bolton
Anna is and has always been amazing with her customer service.
However, trying to get hold of the service department proved incredibly difficult over a period of three days - no one returned my calls!
Google
1.0/5
7 Jan 2026
Google - Group 1 Volkswagen Bolton
Extremely unimpressed! I chose this garage for my son's car even though its out of town, for its supposed customer service. His new car has had its first service after 15 thousand trouble free miles and its come back with an engine management light and a potentially serious engine fault, holding on to high revs (its an auto.) Despite leaving numerous urgent messages, I didn't get a call back until closing time after chasing. Not acceptable. Update: two days of hassle, calling out roadside assistance, and revisiting the garage and it turns out an oil filler cap was not correctly fitted by the service team. Apart from the question of competence does anyone do any quality checks before handing back a vehicle after a £300 service!!?? I'm unable to recommend based on my experience.

New and used car sales, servicing and MOTs




Welcome to Volkswagen Bolton located on Morris Street, Mill Street Industrial, Bolton in Lancashire

Our team are expertly trained and on-hand to help with all your Sales and Aftersales requirements, so contact us today or use our online tools to book a Volkswagen test-drive, book a Volkswagen service or MOT, value your current Volkswagen or create a personalised quote with our competitive finance. You can also reserve a new or used car from just £199, buy online and have it delivered to your doorstep.  


You can just sell your current Volkswagen to us, even if you don't buy another one. Simply grab an instant online valuation and arrange to drop it in to us at a time to suit you.

It's that simple In just 4 easy steps you can sell your Volkswagen at a competitive price:
  • Online valuation 
  • Contact details 
  • Drop-off
  • Secure payment

Volkswagen Bolton offer both servicing and MOTs with expert technicians using advanced diagnostic systems and equipment. Servicing your car with us includes many other benefits:
  • Genuine Volkswagen Parts covered with a minimum 1 year warranty
  • A courtesy car, collection and delivery service, or lift, subject to availability
  • A while-you-wait MOT or service, with free Wi-Fi, and complimentary refreshments
  • Free comprehensive vehicle health check examining: tyres, brakes, lights and fluid levels
  • Personalised video of your vehicle inspection from your technician
  • 0% APR finance and spread the cost of repairs with our service plans 
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Trusted by customers for many years

We're committed to giving our customers more


Whether you are looking for a brand new or approved used Volkswagen, a service, repair, or MOT, we are committed to giving you more of everything; more choice, more value, and more peace of mind. 

Browse hundreds of new and used Volkswagen cars available in-store. Or browse online and benefit from total convenience with our home delivery or click and collect service.

Discover more reasons to choose Group 1 below.



The first choice for Volkswagens Sales and Service in Bolton, Edgworth, Harwood, Lostock, Walkden and Lancashire areas, our Volkswagen Bolton dealership is part of Group 1 Retail, the UK's leading motor retailers.

The Group 1 Volkswagen Bolton dealer not only offers a huge range of new and used vehicles, but our expert staff are here to help match you to your perfect VW.

Offering servicing, including accident repair and MOTs, as well as a fantastic range of offers and savings, browse the new and used car stock online or drop into the Volkswagen Bolton retailer today and see the quality cars for yourself.

Contact us today and one of our skilled team members will get back to you.