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4.0 /5
1,743 reviews

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Survey
5.0/5
20 May 2026
Survey - Group 1 Volkswagen Bolton
Staff very helpful. Only slight problem was dash cam was left on the passenger seat and wire left dangling on the windscreen after MOT.
Survey
5.0/5
19 May 2026
Survey - Group 1 Volkswagen Bolton
Amazing dealership, I wouldn't take my car anywhere else.
Survey
2.0/5
19 May 2026
Survey - Group 1 Volkswagen Bolton
Car was called in for a recall, booked it in but waited 3 months as this was the next appointment. Not great seen as the driver door randomly opened by itself whilst stationary. Booked a courtesy car and had to wait over an hour before work as it was being used by a sales rep and he hadn't come in yet. Courtesy car wasn't on par with my current vehicle, in size or the fact it was manual, not automatic, plus the engine management light came on the first day. Was later advised it was a historic issue with that specific car, if so why wasn't it fixed and not given to a customer. Was advised would have my car for 2 days, on the 3rd day after hearing nothing called and was advised I would get a call back twice. No one called back. On the 4th day had to chase again and was told it would be ready in half an hour, again no one called to advise this I had to chase again. Asked for a puncture to be repaired whilst it was in, when i collected the car it hadn't been actioned and I had a flat tire so had to then sort that out which should have been checked over before it was given back to me. Overall not a great experience from a customers point of view being honest.
Survey
5.0/5
18 May 2026
Survey - Group 1 Volkswagen Bolton
I am a long standing customer of the Bolton dealership and recently took my VW Polo in for its annual service and an MOT. The man who greeted me on the service desk was friendly, helpful and extremely knowledgeable. He listened to everything I said carefully, and advised me of a timescale for collection. On collection of the car all the work undertaken was explained to me and the car presented back to me having been cleaned. I was however surprised that the mechanic had recommended the wipers to be changed when they worked well and the car has only done 8000 miles. This caused my car to pass its MOT but with minor defects.
Survey
2.0/5
18 May 2026
Survey - Group 1 Volkswagen Bolton
Poor service from initial booking, not receiving a healthcare video and incorrect information given.
Survey
2.0/5
18 May 2026
Survey - Group 1 Volkswagen Bolton
Charged us a lot more than stated and had to issue refund once we advised of the error.
Survey
5.0/5
18 May 2026
Survey - Group 1 Volkswagen Bolton
Excellent service carried out whilst I waited. Courteous staff. Well done
Survey
2.0/5
18 May 2026
Survey - Group 1 Volkswagen Bolton
Warranty repair, recovered into VW Bolton before 9am. First phone call was 15:30 to get more details. Email and text asking to book the vehicle in for 2 days time. Was kept updated, but warranty took 5 days to authorise. Car was not washed or clean when returned to me. Only 1 suspension spring done so had the car back 2 days (not completed 100 miles) and the other side snapped. AA advised battery had been jumped, was not told of this. Currently on week 3 of not having my car.
Google
5.0/5
17 May 2026
Google - Group 1 Volkswagen Bolton
Survey
5.0/5
15 May 2026
Survey - Group 1 Volkswagen Bolton
Faultless experience.

New and used car sales, servicing and MOTs




Welcome to Volkswagen Bolton located on Morris Street, Mill Street Industrial, Bolton in Lancashire

Our team are expertly trained and on-hand to help with all your Sales and Aftersales requirements, so contact us today or use our online tools to book a Volkswagen test-drive, book a Volkswagen service or MOT, value your current Volkswagen or create a personalised quote with our competitive finance. You can also reserve a new or used car from just £199, buy online and have it delivered to your doorstep.  


You can just sell your current Volkswagen to us, even if you don't buy another one. Simply grab an instant online valuation and arrange to drop it in to us at a time to suit you.

It's that simple In just 4 easy steps you can sell your Volkswagen at a competitive price:
  • Online valuation 
  • Contact details 
  • Drop-off
  • Secure payment

Volkswagen Bolton offer both servicing and MOTs with expert technicians using advanced diagnostic systems and equipment. Servicing your car with us includes many other benefits:
  • Genuine Volkswagen Parts covered with a minimum 1 year warranty
  • A courtesy car, collection and delivery service, or lift, subject to availability
  • A while-you-wait MOT or service, with free Wi-Fi, and complimentary refreshments
  • Free comprehensive vehicle health check examining: tyres, brakes, lights and fluid levels
  • Personalised video of your vehicle inspection from your technician
  • 0% APR finance and spread the cost of repairs with our service plans 
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Trusted by customers for many years

We're committed to giving our customers more


Whether you are looking for a brand new or approved used Volkswagen, a service, repair, or MOT, we are committed to giving you more of everything; more choice, more value, and more peace of mind. 

Browse hundreds of new and used Volkswagen cars available in-store. Or browse online and benefit from total convenience with our home delivery or click and collect service.

Discover more reasons to choose Group 1 below.

Why Group 1? Buy A Used Volkswagen


The first choice for Volkswagens Sales and Service in Bolton, Edgworth, Harwood, Lostock, Walkden and Lancashire areas, our Volkswagen Bolton dealership is part of Group 1 Retail, the UK's leading motor retailers.

The Group 1 Volkswagen Bolton dealer not only offers a huge range of new and used vehicles, but our expert staff are here to help match you to your perfect VW.

Offering servicing, including accident repair and MOTs, as well as a fantastic range of offers and savings, browse the new and used car stock online or drop into the Volkswagen Bolton retailer today and see the quality cars for yourself.

Contact us today and one of our skilled team members will get back to you.