Read our reviews

Survey
5.0/5
24 Jun 2026
Survey - Group 1 Volkswagen Macclesfield
No issues for booking or visit. Issue identified quickly, parts ordered and work completed timely. Communication from Kayleigh was excellent.
Survey
5.0/5
24 Jun 2026
Survey - Group 1 Volkswagen Macclesfield
Great customer service again from Kayleigh and the team and wouldn’t hesitate to recommend!
Survey
4.0/5
23 Jun 2026
Survey - Group 1 Volkswagen Macclesfield
Auto check in screen positioned such that daylight obscured details on screen making it harder to answer the questions.
The fault it was brought in for is intermittent since I purchased the car so did not show on the day you had it for the 5 hour inspection. It showed again 3 days later. Same rear offside sensor and sounder on continuously . I have photos again if that helps.
Another problem I have noticed is the traffic sign recognition displays incorrect setting. IE shows 20 in a 30 zone in the Woodford area. This also happens when passing under an over bridge on the M6 in the lake district. Is this because no sat nav data is available?
Survey
5.0/5
22 Jun 2026
Survey - Group 1 Volkswagen Macclesfield
Amazing service from start to finish. Always kept updated and informed of progress.
Easy booking and collection . Very happy
Survey
3.0/5
22 Jun 2026
Survey - Group 1 Volkswagen Macclesfield
Airbag replacement fine - 2008 polo - recall
Unfortunately the free half hour diagnostic went apparently missing due to some technical issues
Also I had some problems with driver seat not tilting forward but was told my car was too old to fix
theycan’t get parts
Survey
5.0/5
22 Jun 2026
Survey - Group 1 Volkswagen Macclesfield
Good customer service as usual.
Survey
5.0/5
22 Jun 2026
Survey - Group 1 Volkswagen Macclesfield
I was treated excellently and professionally by the staff
Survey
5.0/5
19 Jun 2026
Survey - Group 1 Volkswagen Macclesfield
A mega thank you to all concerned with my recent visit to VW Macclesfield. Kayleigh was my advisor and she was fantastic to talk to. Kayleigh contacted me the day before over a concern with my cars registration. I clarified the details to her. I later received another friendly phone call from Kayleigh to confirm all was good. I was promised a phone call to confirm that i could collect my vehicle when it was ready after the service. Sure enough, Kayleigh phoned saying come and get it. Now, at the time traffic lights were in action on the main road outside VW dealership. i was concerned i would miss the 17.30 closing time so i phoned to ask would you please stay open for maybe a few minutes if i'm late. Kayleigh was waiting for me to sign paperwork, etc and handed my keys over to me. First class service. Couldn't be happier. Thank you. x
Survey
1.0/5
19 Jun 2026
Survey - Group 1 Volkswagen Macclesfield
They keep getting me confused with other clients in ways that suggests serious data breaches. There is also an ongoing issue with my new car that they cannot fix.
Survey
5.0/5
17 Jun 2026
Survey - Group 1 Volkswagen Macclesfield
Used Macclesfield VW garage for many years lovely staff always very helpful never had any complaints

New and used car sales, servicing and MOTs




Welcome to Volkswagen Macclesfield on Winterton Way, Lyme Green Business Park in Macclesfield.

Our team are expertly trained and on-hand to help with all your Sales and Aftersales requirements, so contact us today or use our online tools to book a Volkswagen test-drive, book a Volkswagen service or MOT, value your Volkswagen or create a personalised quote with our competitive finance. You can also reserve a new or used car from just £199, buy online and have it delivered to your doorstep.  


You can just sell your Volkswagen to us, even if you don't buy another one. Simply grab an instant online valuation and arrange to drop it in to us at a time to suit you.

It's that simple In just 4 easy steps you can sell your Volkswagen at a competitive price:
  • Online valuation 
  • Contact details 
  • Drop-off
  • Secure payment

Volkswagen Macclesfield offer both servicing and MOTs with expert technicians using advanced diagnostic systems and equipment. Servicing your car with us includes many other benefits:
  • Genuine Volkswagen Parts covered with a minimum 1 year warranty
  • A courtesy car, collection and delivery service, or lift, subject to availability
  • A while-you-wait MOT or service, with free Wi-Fi, and complimentary refreshments
  • Free comprehensive vehicle health check examining: tyres, brakes, lights and fluid levels
  • Personalised video of your vehicle inspection from your technician
  • 0% APR finance and spread the cost of repairs with our service plans 
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Trusted by customers for many years

We're committed to giving our customers more


Whether you are looking for a brand new or approved used Volkswagen, a service, repair, or MOT, we are committed to giving you more of everything; more choice, more value, and more peace of mind. 

Browse hundreds of new and used Volkswagen cars available in-store. Or browse online and benefit from total convenience with our home delivery or click and collect service.

Discover more reasons to choose Group 1 below.



The first choice for Volkswagen sales and service in Macclesfield, Congleton, Leek and surrounding areas, our Volkswagen Macclesfield dealership is part of Group 1 Retail, the UK's leading motor retailers.

Whether you are after a compact city car or a practical vehicle for all the family, you are sure to find something to suit in the collection of new Volkswagen vehicles and used VW cars available at the Group 1 VW Macclesfield dealer.

We have a huge selection of Volkswagens to choose from — why not book a test drive to get a better feel for any of our vehicles?

As well as the place to buy high-quality new and used cars, our VW Macclesfield retailer also offers professional servicing plans and a fantastic body shop. Discover the full showroom online or visit the centre today.