Group 1 Volkswagen Manchester

4.0 /5
4.0/5
1,570 reviews

Read our reviews

Google
5.0/5
22 Oct 2026
Google - Group 1 Volkswagen Manchester
Couldn't of been happier with my appointment and my new car , Alawi was amazing and helped with everything , highly recommend
Google
5.0/5
21 Oct 2026
Google - Group 1 Volkswagen Manchester
I would like to say a big thank you to Alawi for the excellent service and support throughout my car-buying experience. He was friendly, helpful, and professional, making the whole process smooth and stress-free. I really appreciate the time and effort he put in to make sure everything went well. It was a pleasure dealing with him, and I’m very happy with the service I received. I would definitely recommend Alawi to anyone looking to buy a car. Thank you again for all your help! ⭐️⭐️⭐️⭐️⭐️✨
Google
1.0/5
20 Oct 2026
Google - Group 1 Volkswagen Manchester
I had a very bad experience with this VW dealership. The customer service was extremely disappointing. They rarely answer the phone, and communication is very poor. It is difficult to get a response or receive clear updates, leaving customers frustrated and feeling ignored. Unfortunately, the attitude of the staff and management was also disappointing. I found them rude and unhelpful, with very little professionalism or willingness to assist. For a dealership representing a well-known brand like Volkswagen, I expected a much higher standard of customer service, communication, and respect for customers. Overall, a very disappointing experience. I would not recommend this dealership based on my experience, and I hope management takes these concerns seriously and makes improvements.
Google
5.0/5
19 Oct 2026
Google - Group 1 Volkswagen Manchester
The Sevice at Manchester VW is always brilliant especially Alan & Hamid who are a credit to the Sales team
Google
1.0/5
17 Oct 2026
Google - Group 1 Volkswagen Manchester
This is the second time Arnold Clark sent me to these over my car showing cruise control failure waiting on my book in date the car was having timing belt problem to , then the disks was a problem they fixed a problem I didn’t asked charged excessive fees and never completed my timing belt , three times I took it back the fourth time was promised it was resolved these are just re setting cars and not fixing the problems I’ve been twice and both times they didn’t do all repairs and tried charging me twice ,
Google
5.0/5
16 Oct 2026
Google - Group 1 Volkswagen Manchester
Google
5.0/5
13 Oct 2026
Google - Group 1 Volkswagen Manchester
Don’t know.
Google
3.0/5
13 Oct 2026
Google - Group 1 Volkswagen Manchester
Google
1.0/5
13 Oct 2026
Google - Group 1 Volkswagen Manchester
Shocking customer service
Google
5.0/5
12 Oct 2026
Google - Group 1 Volkswagen Manchester

Group 1's network of paint and body centres

Our aim is to deliver a 1st class service and a quality repair for your car ensuring it retains its original appearance and balance of manufacturers warranty. Our friendly and well trained staff are here to help guide you through the sometimes difficult task of arranging repairs to your vehicle by liaising with the Insurance company on your behalf and ensuring only the best method of repair is done.

  • We are fully approved by Mercedes-Benz, Volkswagen, Audi, Jaguar Land Rover, SEAT, Škoda and Volkswagen Commercial
  • Your vehicle will be repaired to the highest manufacturer standards by trained technicians, using genuine Mercedes-Benz, Volkswagen, Audi, Jaguar Land Rover, SEAT and Škoda parts and repaired using the manufacturer methods. To show this you will be provided with a Guarantee.
  • We can arrange loan cars in addition to local collection and delivery
  • 24 hour recovery service and estimates while you wait
  • Price Match Guarantee

Manchester

Customer satisfaction:

Throughout the process we’ll keep you updated throughout the repair and provide a thorough handover to explain the work we have carried out. Upon completion, you will also get an opportunity to tell us how you think we did via a customer experience survey.


Your opinion is really important to us and we would love to hear your thoughts on our service. Your selected bodyshop will send a short customer survey invitation to you by email and we would be most grateful if you would complete this for us. You should receive the invitation a few days after your vehicle is returned to you so please watch out for it in your email inbox, also please check your spam/junk folder just in case it’s in there


Repair Guarantee: 


For every repair we do, each customer is given a Repair Authenticity Guarantee which states that approved, current repair methods and techniques were used to replace any parts to the right standard. Our technicians are qualified and assessed on a regular basis to ensure we meet the brands standards. These repair methods are updated throughout their lifetime and the right approved tools & equipment are used to ensure the right repair, first time – this includes the Paint & Materials that have been tested at length for quality including anti-corrosion properties.

We have a 3-year Repair Authenticity Guarantee which is our promise that we have utilised genuine parts and paint, trained bodyshop technicians and approved specific repair methods. When you collect your vehicle we will give you an Authenticity Guarantee Certificate.
All of our repairs are carried out to exacting standards in line with manufacturer factory repair methods, using manufacturer trained technicians and only Mmanufacturer genuine parts are used. 
The repairs to your vehicle are backed by the Repair Authenticity Guarantee to give you peace of mind that your car was repaired the dealer standards. Your Repair Authenticity Guarantee will be sent to you by email soon after the repairs are completed

New and used car sales, servicing and MOTs




Welcome to Volkswagen Manchester on 99 Bridgewater Way in Manchester.

Our team are expertly trained and on-hand to help with all your Sales and Aftersales requirements, so contact us today or use our online tools to book a Volkswagen test-drive, book a Volkswagen service or MOT, value your Volkswagen or create a personalised quote with our competitive finance. You can also reserve a new or used car from just £199, buy online and have it delivered to your doorstep.  


You can just sell your Volkswagen to us, even if you don't buy another one. Simply grab an instant online valuation and arrange to drop it in to us at a time to suit you.

It's that simple In just 4 easy steps you can sell your Volkswagen at a competitive price:
  • Online valuation 
  • Contact details 
  • Drop-off
  • Secure payment

Volkswagen Manchester offer both servicing and MOTs with expert technicians using advanced diagnostic systems and equipment. Servicing your car with us includes many other benefits:
  • Genuine Volkswagen Parts covered with a minimum 1 year warranty
  • A courtesy car, collection and delivery service, or lift, subject to availability
  • A while-you-wait MOT or service, with free Wi-Fi, and complimentary refreshments
  • Free comprehensive vehicle health check examining: tyres, brakes, lights and fluid levels
  • Personalised video of your vehicle inspection from your technician
  • 0% APR finance and spread the cost of repairs with our service plans 
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Trusted by customers for many years

We're committed to giving our customers more


Whether you are looking for a brand new or approved used Volkswagen, a service, repair, or MOT, we are committed to giving you more of everything; more choice, more value, and more peace of mind. 

Browse hundreds of new and used Volkswagen cars available in-store. Or browse online and benefit from total convenience with our home delivery or click and collect service.

Discover more reasons to choose Group 1 below.



The first choice for Volkswagen sales and service in Manchester, Ancoats, Collyhurst, Stretford, Old Trafford, Chorlton, Withington, Salford, Eccles, Prestwich and Lancashire areas, our Volkswagen Manchester dealership is part of Group 1 Automotive, one of the UK's leading motor retailers.

Discover the Group 1 Volkswagen Manchester dealer online today and browse a superb selection of new Volkswagen cars and used VW vehicles. You can even book a test drive of any vehicle that catches your eye.

Our VW Manchester retailer isn’t just the place to secure your next set of wheels. You can also book a service for your VW, which will be carried out by an expert technician.

Find out more about our Volkswagen Manchester franchise online now. Alternatively, get in touch with one of our skilled team members to discover information about the showroom and its various services.