The health and safety of our dealership colleagues and our customers is our highest priority.
In line with Government advice on social distancing we have taken the difficult decision to close our showrooms and most of our Service Centres until further notice.
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Our Basingstoke, Farnborough and Wokingham Service Centres are remaining opening with a skeleton staff to ensure that we can maintain both car and commerical vehicles of NHS staff, Emergency Services and all other key workers.
If you are one of these people and are in need of essential maintenance or an MOT, then please email us using firstname.lastname@example.org
Latest information regarding MOT exemption - https://www.gov.uk/government/news/vehicle-owners-to-be-granted-mot-exemption-in-battle-against-coronavirus
Please contact your Motor Insurance company to see how this affects your individual policy.
You can reach the management team of each Think Ford dealership by using the following email addresses.
Please be aware that there may be a delay in response, however we will contact you back as soon as possible.
If you have a query reference your finance agreement, then please contact your finance company who will be able to assist you further:
Alphera: 0370 5050 125
Barclays: 0800 152 2888
Black Horse: 0800 151 2454
Ford Credit: 0345 712 5490
For any other enquiries, please email your local centre email above.
We thank you for your support during these difficult times and look forward to when we can welcome you all back through the doors again.
Stay safe all.
Please contact us if you require additional information.
171 Basingstoke Road
245 Finchampstead Road
Given the scale and impact that Coronavirus (COVID-19) has had on our daily lives, as well as the new advice and regulations issued by the government, Think Ford have made the decision to temporarily close all our showrooms, servicing centres, trade parts and bodyshop operations.
Our servicing department is closed for all non-urgent work until at least Tuesday 14th April 2020, in accordance with the government mandate. However we have a team available to handle emergency service needs for all customers. If you have an urgent servicing requirement or emergency, please email email@example.com
We also have a live chat team available via our website who will endeavour to answer any questions you may have with regards to future servicing requirements, vehicle handovers and other queries. We will continue to handle our digital enquiries via dedicated resource - Please bear with us if it takes us slightly longer to respond than normal.
The health, safety and wellbeing of our colleagues, customers, their families and our communities are our highest priority. We are constantly monitoring the situation and will make changes to our operations as and when required.
From all here at Think Ford, we hope you stay safe during this unprecedented time.