Group 1 Mercedes-Benz Bury-St-Edmunds

 

3.9 /5
3.9/5
1,495 reviews

 

Read our reviews

Google
5.0/5
14 Nov 2026
Google - Mercedes-Benz of Bury St. Edmunds
Google
3.0/5
13 Nov 2026
Google - Mercedes-Benz of Bury St. Edmunds
I have visited a number of branches and this one looks in need of updating. It could also do with salesmen who are car enthusiasts rather than department store salesmen, which is what I found when I bought my car. I expect the salesman to know about the workings of the cars that they are selling and being able to answer even technical questions about them. I hope that the salesman whom I dealt with is not typical in terms of selling technique because it did not fill me with confidence or trust that I received the best buying experience. On the positive side, they are situated in a leafy, picturesque area and the drive through the towns and villages, despite them being a long way for me, was rather pleasant.
Google
5.0/5
3 Nov 2026
Google - Mercedes-Benz of Bury St. Edmunds
I had a fantastic experience buying my car from the dealership. Joe was brilliant from start to finish, making the whole process very smooth. He was friendly, professional, helpful and always happy to answer any questions. Nothing was ever too much trouble, and I felt really looked after throughout. A big thank you to Joe and his manager for making the whole experience so positive. I’m so happy with my new car and would definitely recommend the dealership!!
Google
5.0/5
30 Oct 2026
Google - Mercedes-Benz of Bury St. Edmunds
Martyna, Astin, and Mia always look after me They always take great care of my cars as well Stuart in the workshop always goes above and beyond explaining things to me and helping me I would never use anyone else for my collection of Mercedes
Google
5.0/5
30 Oct 2026
Google - Mercedes-Benz of Bury St. Edmunds
Google
1.0/5
23 Oct 2026
Google - Mercedes-Benz of Bury St. Edmunds
This Mercedes dealership totally disrespects long term, dedicated owners. I asked if they could check my tyre pressure and oil level for me - I couldn't undo the oil cap as I suffer with arthritis which i explained. I was told they were far too busy to help. I then went to Tollgate Tyres and they checked my oil and tyre pressures within 10 minutes with professional service and courtesy. I have always owned Mercedes and bought my last one at the Bury dealership. I'm absolutely disgusted and will never buy another car from Mercedes Bury St Edmunds and will make sure everyone I know is aware of their terrible attitude and customer service.
Google
1.0/5
13 Oct 2026
Google - Mercedes-Benz of Bury St. Edmunds
Google
5.0/5
29 Sep 2026
Google - Mercedes-Benz of Bury St. Edmunds
Very responsive and helpful. Worked through matters quickly and easily and they listened to me and provided advice and guidance - felt real and authentic
Google
5.0/5
26 Sep 2026
Google - Mercedes-Benz of Bury St. Edmunds
Martin in the parts department is very professional and attentive, what a great guy who always looks after his customers.
Google
5.0/5
21 Sep 2026
Google - Mercedes-Benz of Bury St. Edmunds
Great service throughout,attentive and good communication

 

New and used car sales, servicing and MOTs




Welcome to Group 1 Mercedes-Benz Bury St Edmunds located on Northern Way, Suffolk.
 
Our team are expertly trained and on-hand to help with all your Sales and Aftersales requirements, so contact us today or use our online tools to book a smart test-drive, book a Mercedes-Benz service or MOT, sell my car or create a personalised quote with our competitive finance. You can also reserve a new or used car from just £199, buy online and have it delivered to your doorstep.  


You can just sell my car to us, even if you don't buy another one. Simply grab an instant online valuation and arrange to drop it in to us at a time to suit you.

It's that simple In just 4 easy steps you can sell your Mercedes-Benz at a competitive price:
  • Online valuation 
  • Contact details 
  • Drop-off
  • Secure payment


Group 1 Mercedes-Benz Bury St Edmunds offer both servicing and MOTs with expert technicians using advanced diagnostic systems and equipment. Servicing your car with us includes many other benefits:

  • Genuine Mercedes-Benz Parts covered with a minimum 1 year warranty
  • A courtesy car, collection and delivery service, or lift, subject to availability
  • A while-you-wait MOT or service, with free Wi-Fi, and complimentary refreshments
  • Free comprehensive vehicle health check examining: tyres, brakes, lights and fluid levels
  • Personalised video of your vehicle inspection from your technician
  • 0% APR finance and spread the cost of repairs with our service plans 
dealership - Mercedes 2


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Trusted by customers for many years

We're committed to giving our customers more


Whether you are looking for a brand new or approved used Mercedes-Benz, a service, repair, or MOT, we are committed to giving you more of everything; more choice, more value, and more peace of mind. 

Browse hundreds of new and used Mercedes-Benz cars available in-store. Or browse online and benefit from total convenience with our home delivery or click and collect service. Our Group 1 used cars also come with a minimum of 12 months warranty (excluding bravoauto) and breakdown assistance (excluding bravoauto), at least a 9 month MOT and our multipoint check.