Group 1 Volkswagen Colchester

 

3.6 /5
3.6/5
1,533 reviews

 

Read our reviews

Google
1.0/5
7 Sep 2026
Google - Group 1 Volkswagen Colchester
Rogues! After having our third V W for a year, we were informed that the saleswoman had filed the order form incorrectly and hadn’t added a service plan. After VW cancelled the service plan without informing us, this has left us with huge costs. After the last 2 cars had service plans, common sense should have prevailed, but the sale of the car was done in a rush and at the time of pick up we had troubles which were eventually rectified. I think all the saleswoman cared about was the commission she was going to receive. Very disheartened and its stress which shouldn’t have been caused to begin with. Won’t be having another VW car or using them again.
Google
5.0/5
7 Sep 2026
Google - Group 1 Volkswagen Colchester
Google
5.0/5
4 Sep 2026
Google - Group 1 Volkswagen Colchester
can’t recommend enough after rob porter got my car in and done me 10 out 10 service thanks so much
Google
5.0/5
3 Sep 2026
Google - Group 1 Volkswagen Colchester
Google
5.0/5
1 Sep 2026
Google - Group 1 Volkswagen Colchester
Simon McDonnell at Colchester Group1 VW amazing customer care, service & a great ambassador for the business & VW
Google
1.0/5
31 Aug 2026
Google - Group 1 Volkswagen Colchester
Waited 2.5 hours for an MOT. Then discovered whilst car was being washed they left the window open, resulting in soaking wet car! Also Scratches to body work noted. Very poor customer service at Colchester Vw, I have ordered next car from another Vw garage. Nothing but poor customer service and dreadful experiences for over 2 years. Glad to be moving on to another garage!
Google
1.0/5
30 Aug 2026
Google - Group 1 Volkswagen Colchester
Google
1.0/5
29 Aug 2026
Google - Group 1 Volkswagen Colchester
Very poor communication skills. they do not call back regarding a car service. I called to sort out a service and was informed I would get a call back but it’s been a week and nothing. I will try the Ipswich VW dealership as they answer the phone.
Google
5.0/5
28 Aug 2026
Google - Group 1 Volkswagen Colchester
AutoTrader UK
5.0/5
25 Aug 2026
AutoTrader UK - Group 1 Volkswagen Colchester
A great service experience enhanced by smart confident helpful staff who appeared to enjoy doing their job.

 

New and used car sales, servicing and MOTs




Welcome to Volkswagen Colchester on Axial Way, Essex. 

Our team are expertly trained and on-hand to help with all your Sales and Aftersales requirements, so contact us today or use our online tools to book a Volkswagen test-drive, book a Volkswagen service or MOT, value your Volkswagen or create a personalised quote with our competitive finance. You can also reserve a new or used car from just £199, buy online and have it delivered to your doorstep.  


You can just sell your Volkswagen to us, even if you don't buy another one. Simply grab an instant online valuation and arrange to drop it in to us at a time to suit you.

It's that simple In just 4 easy steps you can sell your Volkswagen at a competitive price:
  • Online valuation 
  • Contact details 
  • Drop-off
  • Secure payment


Volkswagen Colchester offer both servicing and MOTs with expert technicians using advanced diagnostic systems and equipment. Servicing your car with us includes many other benefits:

  • Genuine Volkswagen Parts covered with a minimum 1 year warranty
  • A courtesy car, collection and delivery service, or lift, subject to availability
  • A while-you-wait MOT or service, with free Wi-Fi, and complimentary refreshments
  • Free comprehensive vehicle health check examining: tyres, brakes, lights and fluid levels
  • Personalised video of your vehicle inspection from your technician
  • 0% APR finance and spread the cost of repairs with our service plans 
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Trusted by customers for many years

We're committed to giving our customers more


Whether you are looking for a brand new or approved used Volkswagen, a service, repair, or MOT, we are committed to giving you more of everything; more choice, more value, and more peace of mind. 

Browse hundreds of new and used Volkswagen cars available in-store. Or browse online and benefit from total convenience with our home delivery or click and collect service.

Discover more reasons to choose Group 1 below.