Group 1 Volkswagen Colchester

 

3.7 /5
3.7/5
1,545 reviews

 

Read our reviews

Google
5.0/5
2 Oct 2026
Google - Group 1 Volkswagen Colchester
Excellent service from beginning to handover. Love the car.
Google
1.0/5
2 Oct 2026
Google - Group 1 Volkswagen Colchester
What can I say so disappointed with the way I was treated yesterday lack of understanding of issues I had to ring mobility people in waiting area where every could hear my conversation which I should of been sat in room to discuss my issues then girl/woman stood stating would not accept my car back and i never had appointment so I suggested when people call to book these things in it gets properly documented, and all we was told they only hand mobility cars over otherwise its all to do with mobility shows no empathy for people with health issues, so in ending had to lose 250 Quid as couldn't give car back due to also one to get car back another day. I would never recommend this dealership.
Google
1.0/5
2 Oct 2026
Google - Group 1 Volkswagen Colchester
Went in yesterday with a family member to hand back there mobility car . She phoned before hand to book it and make sure it was ok to hand it back on the 1st insurance runs out 00.00 on the 2nd . Yes thats fine they said . Mobility said its fine . No it was a absolute disgrace the way it was dealt with . They wouldn't take the car back as handover day was 2nd ...no insurance .. would not let us leave the car there to handover the next day . So had to cancel contract and loose £250. Just for them to take it Lady couldn't drive the car due to eye issues and is unable yo drive . No empathy at all. Would not advise anyone to go there . Totally disgusted for them to treat a elderly lady whose sitting crying . Terrible
Google
5.0/5
1 Oct 2026
Google - Group 1 Volkswagen Colchester
I couldn’t be happier with my experience getting my new Volkswagen! From start to finish, everything was made so easy and stress-free, and I’m absolutely thrilled with my new car. A special thank you to Oscar Clarke, who was amazing throughout the whole process. He was incredibly helpful, friendly and professional, and nothing ever felt like too much trouble. He took the time to explain everything clearly and made sure I was happy and comfortable with everything before driving my new car away. I’m really impressed with both the car and the service I received. I would definitely recommend Volkswagen and especially Oscar to anyone looking to buy a new car. Thank you again for such a great experience!
Google
5.0/5
28 Sep 2026
Google - Group 1 Volkswagen Colchester
Sarah was very helpful and informative
Google
5.0/5
24 Sep 2026
Google - Group 1 Volkswagen Colchester
My interaction with Volkswagen Group 1 Colchester proved to be outstanding. The staff demonstrated exceptional professionalism and warmth, providing me with the opportunity to engage in comprehensive discussions regarding my new vehicle purchase. I strongly encourage anyone considering a Volkswagen to visit their showroom, as they deliver a superior customer experience.
AutoTrader UK
5.0/5
23 Sep 2026
AutoTrader UK - Group 1 Volkswagen Colchester
excellent in all aspects of my visit for service
Google
5.0/5
22 Sep 2026
Google - Group 1 Volkswagen Colchester
Google
5.0/5
18 Sep 2026
Google - Group 1 Volkswagen Colchester
Amazing
Google
5.0/5
15 Sep 2026
Google - Group 1 Volkswagen Colchester
Pleasant experience dealing with them thanks again!

 

New and used car sales, servicing and MOTs




Welcome to Volkswagen Colchester on Axial Way, Essex. 

Our team are expertly trained and on-hand to help with all your Sales and Aftersales requirements, so contact us today or use our online tools to book a Volkswagen test-drive, book a Volkswagen service or MOT, value your Volkswagen or create a personalised quote with our competitive finance. You can also reserve a new or used car from just £199, buy online and have it delivered to your doorstep.  


You can just sell your Volkswagen to us, even if you don't buy another one. Simply grab an instant online valuation and arrange to drop it in to us at a time to suit you.

It's that simple In just 4 easy steps you can sell your Volkswagen at a competitive price:
  • Online valuation 
  • Contact details 
  • Drop-off
  • Secure payment


Volkswagen Colchester offer both servicing and MOTs with expert technicians using advanced diagnostic systems and equipment. Servicing your car with us includes many other benefits:

  • Genuine Volkswagen Parts covered with a minimum 1 year warranty
  • A courtesy car, collection and delivery service, or lift, subject to availability
  • A while-you-wait MOT or service, with free Wi-Fi, and complimentary refreshments
  • Free comprehensive vehicle health check examining: tyres, brakes, lights and fluid levels
  • Personalised video of your vehicle inspection from your technician
  • 0% APR finance and spread the cost of repairs with our service plans 
Tiguan Component 3


Components-Featured-Block-Content-1000x562-Desktop-Group1-Customer-Care-v7

Trusted by customers for many years

We're committed to giving our customers more


Whether you are looking for a brand new or approved used Volkswagen, a service, repair, or MOT, we are committed to giving you more of everything; more choice, more value, and more peace of mind. 

Browse hundreds of new and used Volkswagen cars available in-store. Or browse online and benefit from total convenience with our home delivery or click and collect service.

Discover more reasons to choose Group 1 below.