Group 1 Mercedes-Benz Cambridge

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30 Sep 2026

Google - Mercedes-Benz of Cambridge

My car was recently in your workshop for a warranty repair, returning to me 29/9/2026. As I had heard nothing from you I telephoned three times before the service finally answered with no apology but the excuse that they were very busy. When I eventually arrived to collect my car, there was no written detail of the work that had been carried out. The young lady just kept calling out my surname until she found me and I told her that my name was Mr Harper. She replied that this was the name on the board so had clearly not bothered to check the correct pronoun first, a matter of common courtesy I should have thought. I consider this to be an extremely rude way of addressing a customer and perhaps you might like to remind your service team that us customers are the reason for their jobs and not an interruption to them. Mercedes cars are expensive and owners expect and are used to being treated with courtesy and respect. Following my experience yesterday, I shall seriously consider using a different dealership in future unless you can persuade me that things will change.

30 Sep 2026

Google - Mercedes-Benz of Cambridge

29 Sep 2026

Google - Mercedes-Benz of Cambridge

Lack of listening. Given expectations neither met or followed up. Calls rarely answered. Half the promised follow-up calls were never made. Dismal customer service.

28 Sep 2026

Google - Mercedes-Benz of Cambridge

Disappointing as had booked my appointment and for no reason it was cancelled without any notification and then had to sit for hour to get the things done and also lost money(had booked Uber for my workplace) as plan was to drop my vehicle and head towards my work place. And the person at the reception was not that welcoming at all. Instead of enquiring what happened he said either wait or leave. As the work needed was bit urgent as it was related to braking system or would have avoided this Cambridge Mercedes center.

28 Sep 2026

Google - Mercedes-Benz of Cambridge

24 Sep 2026

Google - Mercedes-Benz of Cambridge

I had an excellent experience buying a Used approved Car from Mercedes, Cambridge. Jack Foy, in particular, was outstanding.

21 Sep 2026

Google - Mercedes-Benz of Cambridge

Group1 service needs improving! Long waits and unreliable completion estimates! Cannot work long as no facility to charge laptops. Frustrating experience!

19 Sep 2026

Google - Mercedes-Benz of Cambridge

Very disappointing experience. I booked my car in for a service and received a confirmation email. I rearranged all of my work commitments around the appointment and travelled to the dealership to drop off the car. When we arrived, we were told there was no booking in their system and that they had too many cars to service, so we would need to rebook. Extremely frustrating and inconvenient, especially when we had a confirmed appointment. I would have expected much better organisation and customer service from Mercedes-Benz.

18 Sep 2026

Google - Mercedes-Benz of Cambridge

Serkan delivered a 5* service. Can't fault my shopping experience with him.

15 Sep 2026

Google - Mercedes-Benz of Cambridge

A big thank you to Serkan who made buying with Mercedes an ease. He supplied us with a calm, un-pressured and informed environment to make our decision. Another thank you to Caroline on front desk who assisted in giving a friendly environment. We felt very welcomed into Mercedes.

Mercedes-Benz for sale in Cambridge

Welcome to Group 1 Mercedes-Benz Cambridge located on Barnwell Road, Cambridgeshire.

Our team are expertly trained and on-hand to help with all your Sales and Aftersales requirements, so contact us today or use our online tools to book a smart test-drive, book a Mercedes-Benz service or MOT, sell my car or create a personalised quote with our competitive finance. You can also reserve a new or used car from just £199, buy online and have it delivered to your doorstep.

Sell my Mercedes-Benz

You can just sell my car to us, even if you don't buy another one. Simply grab an instant online valuation and arrange to drop it in to us at a time to suit you.

It's that simple In just 4 easy steps you can sell your Mercedes-Benz at a competitive price:

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Drop-off
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Servicing

Group 1 Mercedes-Benz Cambridge offer both servicing and MOTs with expert technicians using advanced diagnostic systems and equipment. Servicing your car with us includes many other benefits:

Genuine Mercedes-Benz Parts covered with a minimum 1 year warranty
A courtesy car, collection and delivery service, or lift, subject to availability
A while-you-wait MOT or service, with free Wi-Fi, and complimentary refreshments
Free comprehensive vehicle health check examining: tyres, brakes, lights and fluid levels
Personalised video of your vehicle inspection from your technician
0% APR finance and spread the cost of repairs with our service plans

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Trusted by customers for many years

We're committed to giving our customers more

Whether you are looking for a brand new or approved used Mercedes-Benz, a service, repair, or MOT, we are committed to giving you more of everything; more choice, more value, and more peace of mind.

Browse hundreds of new and used Mercedes-Benz cars available in-store. Or browse online and benefit from total convenience with our home delivery or click and collect service. Our Group 1 used cars also come with a minimum of 12 months warranty (excluding bravoauto) and breakdown assistance (excluding bravoauto), at least a 9 month MOT and our multipoint check.

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Trusted by customers for many years

We're committed to giving our customers more