Read our reviews

Google
5.0/5
22 Jul 2026
Google - Mercedes-Benz and smart of Liverpool
Zack was incredible and very helpful and knowledgeable. There was no pressure to commit into buying anything, felt more like an exploration of options that would be suitable for us. Thanks Zack
Google
2.0/5
22 Jul 2026
Google - Mercedes-Benz and smart of Liverpool
Mercedes customer service has deteriorated since I started buying their cars. I used to be much more personal and bespoke. I saw one of the worst demonstrations of customer service in a long time. Had I been that customer I would have gone elsewhere nd then ditched the brand!
Survey
2.0/5
22 Jul 2026
Survey - Mercedes-Benz and smart of Liverpool
Obviously it was difficult as the showroom was being refurbished. However a customer came in who had booked a tyre replacement on the internet. This had not reached the dealership. The service engineer said they could do it but he would have to leave his car all day which the customer could not do. He asked if he could rebook and the service engineer gave him the phone number of the booking service. Could he not book here and now as he was in a Mercedes dealership? No was the answer , it has to go through the booking service, No offer to do it for him there and thenthen.
Survey
5.0/5
22 Jul 2026
Survey - Mercedes-Benz and smart of Liverpool
I was helped by Kailey and I couldn’t fault her . She was helpful throughout the whole process and made it enjoyable and stress free. She was really knowledgeable about the cars I was interested in.
Also really easy to get in touch with via email with prompt responses , thank you
Google
5.0/5
21 Jul 2026
Google - Mercedes-Benz and smart of Liverpool
Zak was great! Very knowledgeable, would definitely recommend!
Google
5.0/5
21 Jul 2026
Google - Mercedes-Benz and smart of Liverpool
Georgia was really helpful in our search for a new hot car 🔥. She let us Test drive and answered all the questions we fired at her. Georgia’s the best!
Survey
5.0/5
21 Jul 2026
Survey - Mercedes-Benz and smart of Liverpool
Excellent staff couldn’t have been more helpful
Google
5.0/5
21 Jul 2026
Google - Mercedes-Benz and smart of Liverpool
Kailey was so helpful went through everything with us, would highly recommend. Was done within a couple of hours and car will be ready in the next week.
Google
5.0/5
21 Jul 2026
Google - Mercedes-Benz and smart of Liverpool
Georgia was very friendly, knowledgeable and yet professional. Lovely lady with a bubbly personality
Survey
5.0/5
21 Jul 2026
Survey - Mercedes-Benz and smart of Liverpool
Great service good

New and used car sales, servicing and MOTs




Welcome to Group 1 Mercedes-Benz Liverpool located on Pall Mall in Liverpool.
 
Our team are expertly trained and on-hand to help with all your Sales and Aftersales requirements, so contact us today or use our online tools to book a smart test-drive, book a Mercedes-Benz service or MOT, sell my car or create a personalised quote with our competitive finance. You can also reserve a new or used car from just £199, buy online and have it delivered to your doorstep.  


You can just sell my car to us, even if you don't buy another one. Simply grab an instant online valuation and arrange to drop it in to us at a time to suit you.

It's that simple In just 4 easy steps you can sell your Mercedes-Benz at a competitive price:
  • Online valuation 
  • Contact details 
  • Drop-off
  • Secure payment


Group 1 Mercedes-Benz Liverpool offer both servicing and MOTs with expert technicians using advanced diagnostic systems and equipment. Servicing your car with us includes many other benefits:

  • Genuine Mercedes-Benz Parts covered with a minimum 1 year warranty
  • A courtesy car, collection and delivery service, or lift, subject to availability
  • A while-you-wait MOT or service, with free Wi-Fi, and complimentary refreshments
  • Free comprehensive vehicle health check examining: tyres, brakes, lights and fluid levels
  • Personalised video of your vehicle inspection from your technician
  • 0% APR finance and spread the cost of repairs with our service plans 
dealership - Mercedes 2


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Trusted by customers for many years

We're committed to giving our customers more


Whether you are looking for a brand new or approved used Mercedes-Benz, a service, repair, or MOT, we are committed to giving you more of everything; more choice, more value, and more peace of mind. 

Browse hundreds of new and used Mercedes-Benz cars available in-store. Or browse online and benefit from total convenience with our home delivery or click and collect service. Our Group 1 used cars also come with a minimum of 12 months warranty (excluding bravoauto) and breakdown assistance (excluding bravoauto), at least a 9 month MOT and our multipoint check. 



Mercedes-Benz of Liverpool

From buying your Mercedes-Benz to annual MOT’s and Servicing, our staff at Group 1 Mercedes-Benz of Liverpool are here to ensure your every need is covered by our first-rate customer service. If you’d like to talk with our friendly, expert team in person, feel free to get in touch to chat further. Whatever you need, our team are always here to help.

Mercedes-Benz of Liverpool offers a wide range of New and Approved Used Mercedes-Benz vehicles, all offering great deals and competitive finance options to suit all desire and budgets. We can also provide details on small business and fleet purchased and have dedicated Mercedes-Benz Servicing and Parts teams on site. Also why not find out more about our EQ Range and discover the fascination of Mercedes EQ: intelligent electromobility, driving pleasure, suitability for everyday use and maximum safety. Explore the benefits of driving electric.

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