Read our reviews

Survey
1.0/5
9 Mar 2026
Survey - Group 1 Volkswagen Exeter
On arrival we discovered that the booking on the VW system was the week before the booking confirmed by email to me so the garage was not expecting me. I had been advised that my car needed to be in the garage for 1 day but on the day I was advised it would be 2 days. And then it took 5 days! Comms inbetween were not great and we were having to call daily.
On the positive side - the person who I met on day 1 was very calm, polite and quickly found me a courtesy car and said they'd take my car and do it anyway as we could see his info and my info didn't match.
Survey
2.0/5
9 Mar 2026
Survey - Group 1 Volkswagen Exeter
My car received the part it was waiting for but it was meant to be a day job which turned in to two full days. I was not forewarned about this so I received a "sorry for the miscommunication". They also did not give me any indication of when it would be ready and I had to chase them up just to know when I could pick it up. This was the same when I had a service and the car had to stay over the weekend for a software update. I received the same excuse about communication then had to chase to get my car back.
Survey
5.0/5
9 Mar 2026
Survey - Group 1 Volkswagen Exeter
They efficiently took the car in for the service and with only a short delay on its return. .
The waiting area was well organised, with a coffee machine.
Google
5.0/5
3 Mar 2026
Google - Group 1 Volkswagen Exeter
Thank you to Dan Smith and the team for their help and guidance in purchasing a car recently Dan was very helpful , efficient and was patient, kind and supportive with me helping me to make the right choices for me. I didn't feel under any pressure which made the experience a good one. I’ve made a few follow up calls to Dan and another member of the sales team and again received good after sale care in response to my queries
Survey
5.0/5
3 Mar 2026
Survey - Group 1 Volkswagen Exeter
Thank you to Dan Smith For all his help on my recent purchase . He was very kind and considerate and I didn’t feel any pressure . He explained things clearly and helped me to make the right decisions for me. I’ve made a couple of follow up calls to clarify a few things and both he and other members of the sale team have been very efficient knowledgeable and helpful . I would highly recommend the team
Survey
4.0/5
2 Mar 2026
Survey - Group 1 Volkswagen Exeter
Car was on recall. Booked in and replacement vehicle provided. Service personal professional and provide an efficient service. Overall, the dealership feels unfriendly. Frustrating, trying to make contact with anyone as they have had no one working on reception. It’s very difficult to get through to anyone by telephone. I was transferred over to wait on an unanswered phone number after saying no one was responding on that number .
Survey
5.0/5
2 Mar 2026
Survey - Group 1 Volkswagen Exeter
We received as always, courteous, friendly treatment.
Survey
5.0/5
25 Feb 2026
Survey - Group 1 Volkswagen Exeter
Thankyou, I already completed the survey and rated everything excellent. There was a problem ending the survey, not sure why. But seemed to go back to beginning! No more time to do it all again. Took more than five minutes. Ben was excellent. Thanks.
Google
5.0/5
21 Feb 2026
Google - Group 1 Volkswagen Exeter
Callum showed me a few cars and held the umbrella for me! Great knowledge.
Survey
4.0/5
20 Feb 2026
Survey - Group 1 Volkswagen Exeter
Service and add ons all completed as arranged

New and used car sales, servicing and MOTs




Welcome to Volkswagen Exeter located on 2 Matford Way, Matford, Exeter in Devon.

Our team are expertly trained and on-hand to help with all your Sales and Aftersales requirements, so contact us today or use our online tools to book a Volkswagen test-drive, book a Volkswagen service or MOT, value your Volkswagen or create a personalised quote with our competitive finance. You can also reserve a new or used car from just £199, buy online and have it delivered to your doorstep.  


You can just sell your Volkswagen to us, even if you don't buy another one. Simply grab an instant online valuation and arrange to drop it in to us at a time to suit you.

It's that simple In just 4 easy steps you can sell your Volkswagen at a competitive price:
  • Online valuation 
  • Contact details 
  • Drop-off
  • Secure payment

Volkswagen Exeter offer both servicing and MOTs with expert technicians using advanced diagnostic systems and equipment. Servicing your car with us includes many other benefits:
  • Genuine Volkswagen Parts covered with a minimum 1 year warranty
  • A courtesy car, collection and delivery service, or lift, subject to availability
  • A while-you-wait MOT or service, with free Wi-Fi, and complimentary refreshments
  • Free comprehensive vehicle health check examining: tyres, brakes, lights and fluid levels
  • Personalised video of your vehicle inspection from your technician
  • 0% APR finance and spread the cost of repairs with our service plans 
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Trusted by customers for many years

We're committed to giving our customers more


Whether you are looking for a brand new or approved used Volkswagen, a service, repair, or MOT, we are committed to giving you more of everything; more choice, more value, and more peace of mind. 

Browse hundreds of new and used Volkswagen cars available in-store. Or browse online and benefit from total convenience with our home delivery or click and collect service.

Discover more reasons to choose Group 1 below.



The first choice for Volkswagen sales and service in Tiverton, Exmouth, Plymouth, Newton Abbott, Taunton and Devon areas, our Volkswagen Exeter dealership is part of Inchcape Retail, the UK's leading motor retailers.

Discover the Inchcape Volkswagen Exeter dealer online today and find a fantastic collection of top-quality new vehicles and used cars. If a vehicle catches your eye, why not book a test drive to see if it’s the right car for you?

Already own a Volkswagen? Don’t forget that our VW Exeter retailer also offers professional servicing. We guarantee that your car will be serviced by an expert technician every time. Have a look at all of the available services at our Volkswagen Exeter showroom online today or call into your local franchise. We look forward to your visit.

You’ll find our Inchcape Volkswagen Exeter Retail Centre in Matford, about halfway between Exeter Town Centre and the M5. We’re located just off the large roundabout near Husseys Auction Centre where Bad Homburg Way, Matford Park Road and Yeoford Way intersect.