Read our reviews

Google
5.0/5
22 Jan 2026
Google - Group 1 Volkswagen Exeter
Callum was incredibly helpful and knowledgeable
Google
5.0/5
21 Jan 2026
Google - Group 1 Volkswagen Exeter
Callum has good product knowledge and offered me an umbrella when walking around, I’m not ready to change car yet, but will be back in the summer.
Survey
5.0/5
20 Jan 2026
Survey - Group 1 Volkswagen Exeter
Easy to deal with booking in drop off and collection. I was kept up to date with progress of the repairs and vehicle was cleaned on pickup which was a nice touch.
Survey
4.0/5
20 Jan 2026
Survey - Group 1 Volkswagen Exeter
A long wait to pick up my vehicle 35 minutes. 2 faults on the screen that I asked to be dealt with , both faults are still there .
Google
1.0/5
19 Jan 2026
Google - Group 1 Volkswagen Exeter
I purchased a Tiguan from this dealership at the end of April 2025. Since then the car had to go back in for inspection/repair three times to fix what looks like a coolant leak. I’ve asked twice to return the vehicle and every time I was reassured that the car would be fixed “this time”. A month after the last repair attempt, the coolant light is back on again. I have emailed and called relevant people at the dealership since November 2025 and they are yet to offer a resolution. I even offered to upgrade and buy another, younger Tiguan from them. Nothing seems to get their attention. So far I’ve been given promises of call backs, calls to say someone else is dealing and they cannot help. Appalling service!
Google
1.0/5
18 Jan 2026
Google - Group 1 Volkswagen Exeter
looking at a future car, in the showroom the salesman was more interested in starting a conversation with a colleague than seeing to customers. When he did bother to come over he didn't listen to what I was saying, just pushed into sales speech, walked out and promptly bought a car from Seat. Funnily enough a couple who arrived at Seat after me had the same expienece.
Survey
4.0/5
17 Jan 2026
Survey - Group 1 Volkswagen Exeter
With the exception of your tech which failed ~ the experience was flawless. Danny Smith was exceptional throughout
Google
1.0/5
15 Jan 2026
Google - Group 1 Volkswagen Exeter
Sadly, not what it was during the Inchcape era. The digital check-in is impersonal and not always applicable, so often results in queuing twice. Complementary bus tickets are no longer available for service customers. On my last visit, I was told an on-road issue with my car had been investigated when, actually, the car hadn't moved from its parking bay all day! I have now found an alternative main dealer after 5 years.
Survey
4.0/5
15 Jan 2026
Survey - Group 1 Volkswagen Exeter
Front of house !! I was greeted just inside the entrance by a man, I’m writing this as I felt HE was very aggressive wanting to know my name didn’t intrude him self, “take a seat ill tell them your here” even when I returned the courtesy car
Survey
2.0/5
14 Jan 2026
Survey - Group 1 Volkswagen Exeter
After 3 days in the workshop the problem still exists

New and used car sales, servicing and MOTs




Welcome to Volkswagen Exeter located on 2 Matford Way, Matford, Exeter in Devon.

Our team are expertly trained and on-hand to help with all your Sales and Aftersales requirements, so contact us today or use our online tools to book a Volkswagen test-drive, book a Volkswagen service or MOT, value your Volkswagen or create a personalised quote with our competitive finance. You can also reserve a new or used car from just £199, buy online and have it delivered to your doorstep.  


You can just sell your Volkswagen to us, even if you don't buy another one. Simply grab an instant online valuation and arrange to drop it in to us at a time to suit you.

It's that simple In just 4 easy steps you can sell your Volkswagen at a competitive price:
  • Online valuation 
  • Contact details 
  • Drop-off
  • Secure payment

Volkswagen Exeter offer both servicing and MOTs with expert technicians using advanced diagnostic systems and equipment. Servicing your car with us includes many other benefits:
  • Genuine Volkswagen Parts covered with a minimum 1 year warranty
  • A courtesy car, collection and delivery service, or lift, subject to availability
  • A while-you-wait MOT or service, with free Wi-Fi, and complimentary refreshments
  • Free comprehensive vehicle health check examining: tyres, brakes, lights and fluid levels
  • Personalised video of your vehicle inspection from your technician
  • 0% APR finance and spread the cost of repairs with our service plans 
Tiguan Component 3


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Trusted by customers for many years

We're committed to giving our customers more


Whether you are looking for a brand new or approved used Volkswagen, a service, repair, or MOT, we are committed to giving you more of everything; more choice, more value, and more peace of mind. 

Browse hundreds of new and used Volkswagen cars available in-store. Or browse online and benefit from total convenience with our home delivery or click and collect service.

Discover more reasons to choose Group 1 below.



The first choice for Volkswagen sales and service in Tiverton, Exmouth, Plymouth, Newton Abbott, Taunton and Devon areas, our Volkswagen Exeter dealership is part of Inchcape Retail, the UK's leading motor retailers.

Discover the Inchcape Volkswagen Exeter dealer online today and find a fantastic collection of top-quality new vehicles and used cars. If a vehicle catches your eye, why not book a test drive to see if it’s the right car for you?

Already own a Volkswagen? Don’t forget that our VW Exeter retailer also offers professional servicing. We guarantee that your car will be serviced by an expert technician every time. Have a look at all of the available services at our Volkswagen Exeter showroom online today or call into your local franchise. We look forward to your visit.

You’ll find our Inchcape Volkswagen Exeter Retail Centre in Matford, about halfway between Exeter Town Centre and the M5. We’re located just off the large roundabout near Husseys Auction Centre where Bad Homburg Way, Matford Park Road and Yeoford Way intersect.