Read our reviews

AutoTrader UK
5.0/5
6 Nov 2025
AutoTrader UK - Group 1 Volkswagen Exeter
I am always looked after when I visit. Efficient staff and excellent cars.
Google
5.0/5
5 Nov 2025
Google - Group 1 Volkswagen Exeter
Good working environment upstairs if your car is on a service-while-you-wait basis. Friendly, professional and you get your car back clean (inside and out) mode. Reasonable prices and free beverages + wifi and TV.
Survey
3.0/5
4 Nov 2025
Survey - Group 1 Volkswagen Exeter
Actually, the attention to the car was excellent. However, having refused 2 new tyres for £539, I was then offered a £100 discount because the tyres were suddenly on a promotion. This suggests policies are driven by accountants rather than those interested in service. Thus, I will get the tyres elsewhere.
Survey
5.0/5
4 Nov 2025
Survey - Group 1 Volkswagen Exeter
The staff couldn’t have done any more for us they were so helpful and if they didn’t know the answer would ask other members of staff good team ever
Survey
4.0/5
4 Nov 2025
Survey - Group 1 Volkswagen Exeter
After an initial misunderstanding, everything was sorted and then the customer service was excellent.
Google
1.0/5
3 Nov 2025
Google - Group 1 Volkswagen Exeter
Poor communication from start to finish. I’ve been buying cars from here for over 10 years, this is my 5th, and it’s been such a poor experience that I definitely won’t be doing so again. Would recommend another dealership if you want a VW.
Survey
1.0/5
3 Nov 2025
Survey - Group 1 Volkswagen Exeter
It has been awful. I spent over 7 hours in the dealership over 3 occasions, despite going in with the car we wanted and the budget we were working with. I can’t begin to describe how poor communication has been, everyone I have dealt with seems to struggle with it. Passed from puller to post, not communicated with about deadlines, spending weeks chasing an update about whether the car was in to test drive, then being told last minute on the Tuesday that the car needed to be completed by the Friday… the first we had heard of it. No communication about a deposit, so had no choice after the cars had already been exchanged on VS5 to suddenly cough up £500. Them when finally leaving with the car, the computers hadn’t actually been set up so receiving an error message. This still hasn’t been resolved. And I’ve chased 3 times - as again communication is so lacking. Despite buying cars from here for over 10 years, I can firmly say we won’t be doing so ever again.
Survey
5.0/5
2 Nov 2025
Survey - Group 1 Volkswagen Exeter
Informative, pleasant visit. Relevant advice & information given without feeling pressured or rushed. Professional , knowledgeable staff.
Survey
4.0/5
2 Nov 2025
Survey - Group 1 Volkswagen Exeter
The man that eventually helped me was very good, but it’s very disorganised, lots of waiting around and they don’t seem to know what’s going on. The repair was done and I’ve no complaints just think they need to be more organised.
Google
5.0/5
31 Oct 2025
Google - Group 1 Volkswagen Exeter
Brilliant service nothing is too much trouble

New and used car sales, servicing and MOTs




Welcome to Volkswagen Exeter located on 2 Matford Way, Matford, Exeter in Devon.

Our team are expertly trained and on-hand to help with all your Sales and Aftersales requirements, so contact us today or use our online tools to book a Volkswagen test-drive, book a Volkswagen service or MOT, value your Volkswagen or create a personalised quote with our competitive finance. You can also reserve a new or used car from just £199, buy online and have it delivered to your doorstep.  


You can just sell your Volkswagen to us, even if you don't buy another one. Simply grab an instant online valuation and arrange to drop it in to us at a time to suit you.

It's that simple In just 4 easy steps you can sell your Volkswagen at a competitive price:
  • Online valuation 
  • Contact details 
  • Drop-off
  • Secure payment

Volkswagen Exeter offer both servicing and MOTs with expert technicians using advanced diagnostic systems and equipment. Servicing your car with us includes many other benefits:
  • Genuine Volkswagen Parts covered with a minimum 1 year warranty
  • A courtesy car, collection and delivery service, or lift, subject to availability
  • A while-you-wait MOT or service, with free Wi-Fi, and complimentary refreshments
  • Free comprehensive vehicle health check examining: tyres, brakes, lights and fluid levels
  • Personalised video of your vehicle inspection from your technician
  • 0% APR finance and spread the cost of repairs with our service plans 
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Trusted by customers for many years

We're committed to giving our customers more


Whether you are looking for a brand new or approved used Volkswagen, a service, repair, or MOT, we are committed to giving you more of everything; more choice, more value, and more peace of mind. 

Browse hundreds of new and used Volkswagen cars available in-store. Or browse online and benefit from total convenience with our home delivery or click and collect service.

Discover more reasons to choose Group 1 below.



The first choice for Volkswagen sales and service in Tiverton, Exmouth, Plymouth, Newton Abbott, Taunton and Devon areas, our Volkswagen Exeter dealership is part of Inchcape Retail, the UK's leading motor retailers.

Discover the Inchcape Volkswagen Exeter dealer online today and find a fantastic collection of top-quality new vehicles and used cars. If a vehicle catches your eye, why not book a test drive to see if it’s the right car for you?

Already own a Volkswagen? Don’t forget that our VW Exeter retailer also offers professional servicing. We guarantee that your car will be serviced by an expert technician every time. Have a look at all of the available services at our Volkswagen Exeter showroom online today or call into your local franchise. We look forward to your visit.

You’ll find our Inchcape Volkswagen Exeter Retail Centre in Matford, about halfway between Exeter Town Centre and the M5. We’re located just off the large roundabout near Husseys Auction Centre where Bad Homburg Way, Matford Park Road and Yeoford Way intersect.