KIA Promise: Insurance & Excess

KIA CAR INSURANCE

When purchasing your new KIA, KIA Insurance provides peace of mind cover with a great range of benefits on both our FREE Driveaway Insurance and annual policies - designed for KIA drivers.

• Get off to the perfect start with FREE Driveaway Insurance
  
  Buy a new or used KIA from Beadles KIA Coulsdon and we’ll give you FREE comprehensive Driveaway Insurance*. Ask Beadles KIA for details.
  
  
• Upgrade to annual cover for the protection your KIA deserves
  
  KIA Insurance helps to keep your KIA 100% KIA.
  
  
• Here’s how it works:
  
  Unlike most other UK insurers, in the event of an accident, we’ll have your vehicle repaired at a KIA approved bodyshop using only KIA Genuine Parts and approved repair methods.
  
  This maintains your KIA’s safety rating, protects its resale value and preserves its full manufacturer warranty**.
  
  
• Get much more as standard:
  
  With annual cover, if you’re in an accident, we’ll recover your car wherever you are in the UK and guarantee you a courtesy car whilst yours is being repaired.
  
  Plus, you’ll get windscreen replacement cover, personal injury cover and comprehensive EU cover.
  
  Call Beadles KIA Coulsdon for more information.
  
  
• Already covered? We’ll pay your cancellation fee.
  
  Upgrade to our annual cover and we’ll pay your cancellation fee.* So you can switch today with no penalty.

The offer of insurance is subject to eligibility and underwriting criteria. All cover is subject to the terms and conditions of the policy, see the Policy Document.
*Free Driveaway Insurance is available to customers purchasing a new or used Kia from a Kia dealer and who are eligible for a quotation for Annual Insurance. Please refer to your insurance certificate for details on the duration of your Driveaway Insurance. Other vehicle makes will receive temporary Get Me Home Cover which expires at 23:59 on the second day. Free Driveaway Insurance and Get Me Home Cover both provide comprehensive cover but have some differences to Annual Insurance. For details please see www.kiacarinsurance.co.uk/coverdetails.
- If your insurer uses non-genuine parts which subsequently fail, they may not be covered under your manufacturer’s warranty.
- We’ll reimburse your current insurer’s cancellation fee up to the value of 10% of your Kia Insurance motor premium quote. e.g. If your premium is £400, we’ll pay up to £40. This offer cannot be applied after the policy has been purchased. Offer not available online. We reserve the right to withdraw any offer at any time. Conditions apply.
Kia Insurance is arranged and administered by Verex Insurance Services Ltd, which is registered in England and Wales No. 05686831 at Batchworth House, Church Street, Rickmansworth, Herts, WD3 1JE and authorised and regulated by the Financial Conduct Authority, No. 487185. Verex Insurance Services Ltd arranges policies from a panel of insurers, details are available on request. To understand how we may process your information read our Fair Use Notice.

EXCESS RETURN

• KIA Excess Return
  
  Purchase a new or approved used KIA and you will qualify for one year’s free Excess Return worth up to £250. Ask Beadles KIA to register you and provide a certificate.
  
  Excess Return provides up to £250 cash back for any excess paid* as part of a motor insurance claim, no matter which company insurers you.
  
  For example, if your excess is £350, it reduces your cost to £100. Excess Return also covers additional excess charges imposed by some insurers, typically £200, should you choose to have the reassurance of an accident repair at a KIA approved bodyshop, not your insurer’s recommended repairer.
  
  
• How to claim (24-hours)
  
  Following an accident, you must call Kia first before your motor insurer on 0330 102 8832.
  
  If you call your insurer first, and they handle your claim, Excess Return will not be able to reimburse your excess charges.
  
  
• 5 reasons to call Kia first on 0330 102 8832
  

  1. We’ll pay up to £250 of your motor insurance excess if you call us first.

  2. We’ll exercise your right to an accident repair at a Kia Approved Repairer using Kia Genuine Parts and approved repair methods. This is not guaranteed if you call your insurer first.

  3. We’ll recover your Kia anywhere in the UK

  4. Give you a courtesy car whilst yours is repaired.

  5. We’ll provide end-to-end handling of your motor claim and liaise with your insurer on your behalf.

• What to do now:
  

  1. Save 0330 102 8832 as Kia First in your phone

  2. Download the free Kia Claims App

KIA EXCESS RETURN VOUCHER TERMS AND CONDITIONS 
• The Free Excess Return Voucher is available to customers who purchase a new or approved used Kia from a Kia dealer and who also apply for Free Driveaway Insurance.
• The voucher is valid for one year from its registration. Only one voucher can be issued per vehicle. The voucher can only be used once.
• The voucher only applies when the claim is reported to, accepted and managed by Kia Excess Return and the accident repair is carried out at a Kia Approved Bodyshop.
• To redeem the voucher you must call the dedicated Kia hotline first on 0330 102 8832 after a vehicle accident, whoever you are insured by. If you call any other Kia number or your insurer without our instruction the voucher will be void.
• Where we accept and complete the vehicle repair, we will pay up to £250 cash back towards any policy excess paid by you. You will be required to pay the repairer your applicable Motor Insurance Policy Excess. The repair cost must be settled by your insurer. Once the repair is completed and your insurer has settled the claim we will refund you £250 or the value of your excess whichever is the lower. You will need to provide proof that you have paid your excess in order to claim under the voucher. Nothing in this offer obliges us to accept any vehicle for repair. The voucher is not valid if your vehicle is deemed a total loss.
• Where we manage the vehicle repair, we will do so in conjunction with your motor insurer if the accident was your fault, or the other driver’s insurer if they were at-fault and if they have accepted liability.
• Accident recovery is provided when you call Kia first on the dedicated number and we handle your insurance claim on your behalf. If you cancel the recovery of your vehicle you will be liable for any cancellation charges incurred, or if your insurer rejects your claim you will be liable for any recovery costs incurred.
• A courtesy car is provided subject to availability when you call Kia first and your car is repaired by a Kia approved repairer. It is not available if you are claiming on Kia Free Driveaway Insurance or Get Me Home Cover.
• The voucher is not valid for standalone glass claims.
• This offer may be withdrawn at any time.
The Kia Excess Return Voucher and the call Kia first service are provided by Verex Assistance UK Ltd registered in England and Wales Company No.05687158, Batchworth House, Church Street, Rickmansworth, Herts WD3 1JE which is regulated by the Claims Management Regulator in respect of regulated claims management activities.

KIA ACCIDENT AFTERCARE

• In the event of an Accident
  
  Make sure you Call KIA First on 0330 102 8832, before your insurer.
  
  Our 24-hour KIA Accident AfterCare Service is:
  
  - Free to all KIA owners, all KIA vehicles
  
  - Available 24 hours
  
  - Available irrespective of who you are insured by
  
  - Provided to you regardless of who was at fault
  
  - Part of the KIA Promise
  
  
• Let KIA Claims team do the hard work, while you relax.
  
  We’ll liaise with your insurer and exercise your right to a repair at a KIA approved bodyshop that use KIA Genuine Parts. This helps to protect your KIA’s safety standard, warranty and resale value. You will also be provided with a free courtesy car.
  
  There’s no hassle, no claims forms and no cost.
  
  
• Shouldn’t I call my insurer first?
  
  No. Most UK insurers want to repair your vehicle as cheaply as possible – so they are likely to send you to their ‘nominated’ bodyshop. Unlike a KIA Approved repairer, they may not know your vehicle, nor fit KIA Genuine parts (instead they may use copy parts or recycled parts).
  
  So one minute your KIA is 100% KIA, then it isn’t.
  
  
• Total peace of mind with KIA Accident AfterCare
  
  Because we know your KIA, we guarantee the highest quality repair to KIA repair standards.
  
  Call us first on 0330 102 8832 and we will provide the following:
  
  1. CLAIM HANDLING - Liaise with your insurer and process your claim
  
  2. RECOVERY - Recover of your vehicle anywhere in the UK (provided we handle your claim)
  
  3. COURTESY CAR – We give you a free courtesy car for the duration of the repair
  
  4. CERTIFIED REPAIR – Exercise your right to a repair at a KIA Approved Body & Paint Centre
  
  5. GENUINE PARTS - Only use KIA genuine parts
  
  6. REPAIR UPDATES - Keep you informed of progress throughout
  
  7. COLLECT & DELIVER - Collect and deliver your repaired vehicle
  
  8. WARRANTY - Ensure your KIA’s manufacturer warranty is maintained by using KIA genuine parts
  
  
• What to do now
  
  1. Save 0330 102 8832 as KIA First in your phone
  
  2. Download the free KIA Claims App

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