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The terms below govern your use of Group 1 Automotive Ltd website and by accessing this, or any other Group 1 Automotive website you agree to be bound by them. If you do not accept these terms, please do not use the website.
We may change these terms at any time without notice by updating the terms shown on this website. It is your responsibility to review the website terms each time you enter the website to ensure you are aware of our latest terms and conditions. Your use of this website after a change has been made signifies your acceptance of the revised terms.
This website is for your personal use only and is not to be used for any commercial purpose.
These terms and conditions only apply to Group 1 Automotive websites. These are not the full trading terms and conditions of Group 1 Automotive; please contact your local Group 1 Automotive dealership or Group 1 Automotive Head Office for more information.
Group 1 Automotive. First Point St.Leonards Road, Allington, Maidstone, Kent, England ME16 0LS
Group 1 Automotive Inc.
Group 1 Automotive UK Ltd
Chandlers Garage Holdings
Barons Automotive Ltd
Hodgson Automotive Ltd
Think One Ltd
Spire Automotive Ltd
Beadles Group Ltd
Beadles Sidcup Ltd
Beadles Aylesford Limited
Beadles Medway Limited
Beadles Dartford Limited
Beadles Coulsdon Limited
Walter Holdings Ltd
Beadles Maidstone Limited
Robinsons Autostar Garage Limited
We try to keep our websites secure. However, you recognise when providing your information to us through our websites, or when you send us or ask us to send you any of your confidential information by e-mail, that the internet and e-mail communications over the internet may not be secure. Group 1 Automotive cannot be responsible for any loss or unauthorised interception of information transmitted via the internet, which is beyond our control.
When you visit our web site, our web server automatically records your IP address, the web site from which you visit us, the web pages you actually visit and the date and length of your visit. Personal data is only stored if volunteered by you, for example in the context of an enquiry, a survey, entering a promotional contest etc.
We use information held about you in the following ways:
You have the right to ask us not to process your personal data for marketing purposes. We inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by contacting us.
Our site may from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Two types of cookies may be used on Group 1 Automotive internet sites: session cookies, which are temporary cookies that remain in the cookie file of your browser until you leave the site, and persistent cookies, which remain in the cookie file of your browser for longer, (how long will depend on the lifetime of the specific cookie).
You can accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our websites if cookies are disabled.
You can find information on how to disable or enable cookies by visiting www.allaboutcookies.org.
We use Google AdWords and Social Media Remarketing to advertise triggers across the Internet. Remarketing will display relevant ads tailored to you based on what parts of the Group 1 Automotive internet site you have viewed by placing a cookie on your machine. This Cookie does not in any way identify you or give access to your computer. The cookie is used to say, "This person visited this page, so show them ads relating to that page." Remarketing allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you.
If you do not wish to participate in our Google AdWords Remarketing, you can opt out by visiting Google's Ads Preferences Manager
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
We use a third party provider, Gubagoo Inc.to supply and support our Live Chat service, which we use to handle customer enquiries in real time.
If you use the Live Chat service, we will collect your name, contact number or email address (optional) and the contents of your Live Chat session. This information will be retained for three months and will not be shared with any other organizations.
You can request a transcript of your Live Chat session if you provide your email address at the start of your session or when prompted at the end.
We collect personal information through enquiry forms across all Group 1 Automotive websites; all personal information captured is deleted after 90 days. We may continue to contact you up to the 90-day anniversary unless we have reached contact resolution or we have been instructed to cease contact.
This includes most incoming and outgoing telephone calls that are handled by any Group 1 Automotive Centre, with the exception of calls where payment is taken (recording manually terminated).
Why are calls recorded? Recording customer conversations allows us to assess customer satisfaction, train and develop staff, review call quality, and have access to a verbal record of what is said in the event of a subsequent complaint. It also means employees feel more protected knowing that any threatening behavior can be evidenced and acted upon where necessary.
How will call recordings be used?
Group 1 Automotive Head Office. Victoria Road, Portslade, Brighton, East Sussex, BN41 1YH
Black Horse Limited
In addition, we may disclose information about you:
With agents (including credit reference agencies, credit card clearing agencies, fraud prevention and detection agencies that we use to process the payment you place with us or who help us in the service we provide to you.
You may instruct us to provide you with any personal information we hold about you. This is called a Subject Access Request and is made under the provisions of the Data Protection Act 1998 and 2018 General Data Protection Regulations. To obtain a copy of any personal information we hold contact the Data Controller at the address at the bottom of this policy.
As we take the issue of protecting your personal data seriously, we follow strict storage and disclosure procedures, which means we require proof of identity from you prior to disclosing such information.
So that we may provide you with an optimum, service and comply with its obligations under UK Data Protection legislation, please let us know if any personal information, which you have provided to us, becomes inaccurate or out of date.
You can exercise the above rights and/or manage your information by contacting us using the details below:
Post: Group 1 Automotive. First Point St.Leonards Road, Allington, Maidstone, Kent, England ME16 0LS
Phone: 01273 423 312
If you have any specific data protection concerns or a complaint, you can address it to our Data Protection Team at firstname.lastname@example.org
If you are unhappy, you have the right to lodge a complaint with a data protection regulator in Europe, in particular in a country you work or live or where your legal rights have been infringed. The contact details for the Information Commissioner’s Office, the data protection regulator in the UK, are below:
Information Commissioner's Office
|Call:||0303 123 1113|
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